General Job Description
The Network Engineer oversees the company’s IT infrastructure, including but not limited to network equipment, wiring, wireless, servers (physical/virtual), and software, as well as provides first level hardware and software support for stores, distribution center, and corporate locations. In addition to being responsible for disaster recovery and data protection, the Network Engineer will work in conjunction with the IT Department and Loss Prevention to ensure network security and safety.
We are looking for a candidate who is positive, reliable, self-motivated, and a team player who thrives in a rapidly changing retail environment. A qualified candidate will be collaborative and results-driven with strong written and verbal communication skills.
Responsibilities
- Implement and maintain computer and network services for all locations including server installation, configuration, and maintenance
- Maintenance and administration of Microsoft Office 365 and other cloud-based applications
- Implement and maintain all network infrastructure hardware and software for new stores, including but not limited to firewalls, switches, wireless equipment, and network services
- Design and implement unified communications solutions, from the delivery of the components through configuration of hardware, installation, and configuration of software and implementation
- Serve as technical support for store tickets/projects-may require multiple system integrations and communications
- Evaluate new products, perform network problem resolution, and assist in the development and documentation of technical standards and network designs
- Monitor network performance and troubleshoot problem areas as needed, and collaborate with management and department leaders to assess near- and long-term network capacity needs
Education & Experience
- B.S. in Computer Science/Engineering preferred
- 1-3 years in network/systems administration preferred
- Retail experience preferred but not required
- System and network certifications preferred but not required
- Software experience: Microsoft Windows Server, Microsoft Office 365, ERP software
- Hardware experience: network server hardware, desktop/laptop hardware, firewalls, network switches, wireless infrastructure, network wiring infrastructure, telephone system hardware, mobile device hardware
Hours & Compensation
- Typically 8:00AM – 5:00PM, Monday – Friday
- On-site Monday – Thursday, remote on Friday
- Able to work a flexible schedule for in-store emergencies: evenings, weekends, and holidays
- Available to travel up to 40%
- Salary target $65k – $75k based on relevant experience
- PTO, medical, dental, vision, 401k