Park Operations Supervisor

Salary : $87,943.32 – $106,942.08 Annually

Location : Snohomish, WA

Job Type: Full-Time

Job Number: 2023-CNR7225R-OCT

Department: Dept of Conservation & Nat Resources

Division: Parks & Recreation

Opening Date: 10/18/2023

Closing Date: 11/1/2023 11:59 PM Pacific

Description

The Department of Conservation and Natural Resources (DCNR) Parks & Recreation Division seeks an experienced and collaborative leader as the Park Operations Supervisor.

About the Park Operations Supervisor position
This critical leadership position oversees 20 full time employees, which include Park Rangers, Park Ranger Assistants, Recreation Supervisor, and a Senior Naturalist. The Park Operations Supervisor will also oversee caretakers, camp host and dozens of seasonal park employees.

This position is instrumental in policy implementation, safety training, and public information programs to ensure efficient park operations and safe working conditions. The position requires a strong understanding of park maintenance practices, rules and regulations, personnel management, and effective communication and organizational skills.

Vital to the success of this role is strong collaboration skills and the ability to establish and maintain strong partnerships with elected officials, staff, labor unions, citizens, regulatory bodies, other County departments, and other governmental agencies.

The successful candidate will have excellent oral and written communication skills and will be able to positively contribute to the overall management goals. The successful candidate will also have qualities in alignment with DCNR values of providing and demonstrating high-quality service, leadership, stewardship, accountability, respect, and integrity.

Pre-employment examination/screening may include:

1. Complete background investigation
2. Polygraph Examination
3. Psychological Examination
4. Drug Screening

This position reports directly to the Parks Division Manager.

About the Department of Conservation and Natural Resources (DCNR)
The Snohomish County Department of Conservation and Natural Resources (DCNR) includes the Division of Surface Water Management, the Division of Parks and Recreation, the Office of Energy and Sustainability and the Office of Agriculture and aims to achieve high-priority environmental sustainability goals. Some of the greatest assets we have in Snohomish County are our unparalleled beauty and abundant natural resources. From the Puget Sound and five watersheds, to forestland, lakes, farms, ranches and parks, our quality of life, economic prosperity and future sustainability are dependent on protecting and improving our environmental resources. Visit the web page to learn more.

About Parks & Recreation
Parks & Recreation manages almost 12,000 acres of parks and open space; over 110 park properties; 100s of miles of trails and access to fresh and saltwater shorelines. Major regional park assets such as the Evergreen State Fairgrounds, Kayak Point Park, Lord Hill Park and the Centennial and Interurban Trail systems host local, regional and national events that draw over 4 million visitors each year to Snohomish County.

Parks play a critical role in building livable and sustainable communities. They contribute to the health and wellness of individual citizens and communities by providing safe places to walk, swim, ride, run, recreate and play. County parks, events, trails and open space are on the front line of regional economic development efforts. Each year the region receives more than 50 million dollars in positive economic impact through camping and overnight lodging, special events and tournaments, environmental education and tourism that take place in Snohomish County park and recreation facilities.

Some of the greatest assets we have in Snohomish County are our unparalleled beauty and abundant natural resources. From the Puget Sound and five watersheds, to forestland, lakes, farms, ranches and parks, our quality of life, economic prosperity and future sustainability are dependent on protecting and improving our environmental resources. Visit the web page to learn more.

About Snohomish County
Snohomish County, , is located in northwest Washington between the Puget Sound and the Cascade Mountains. The county has rich scenery, numerous activities and a thriving economy. is a great place to live, work, play, and raise a family. When joining the Department of Conservation and Natural Resources, you will work in an environment where innovation, collaboration and continuous improvement are highly encouraged and supported. We are proud to offer an outstanding package to employees and their dependents. We are invested in your success and growth and offer competitive wages, job flexibility and stability, employer paid ORCA cards, and a friendly, diverse team atmosphere where employees are appreciated and make a real difference providing services for our citizens. We strive to not only provide a meaningful job, but a lifelong career.

Snohomish County – The Future We Choose

Benefits
Snohomish County will be invested in your success and growth. We demonstrate this by offering a generous compensation package to our employees. Your salary is only part of your Total Compensation Package. Our benefits include prorated:

• : County employees participate in the Washington State Public Employees Retirement System (PERS) administered by the Washington State Department of Retirement Systems (DRS).
• benefits: The County offers a choice of three comprehensive medical insurance plan with low deductibles. The county’s contribution to this benefit is significant.
• Sick leave: You will accrue 8 hours of sick leave per month.
• Vacation Leave: You will start out accruing two weeks of vacation a year. Your leave accruals increase based on your years of employment with the County.
• Holiday Pay: The County observes eleven (11) paid legal holidays per year and provides employees with two floating holidays annually.
• Other benefits include , , , , , , and more.
• : If you choose to participate in the Deferred Compensation Plan (DCP), the County will match your contributions up to 1 percent of your base monthly salary.
• Pay Increases: Each year you will be eligible for a step increase until you reach the top step.
• Cost of Living Adjustment (COLA): County employees typically receive yearly cost of living adjustments.
• Flexible work schedules.
• Career development training.

Teleworking Options
The work associated with this position can be performed with a hybrid of remote work and in-office work as needed and assigned. For employees who prefer to work in the office full time, that option is also available.

Employees will be provided with a County issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Snohomish County has a robust collection of tools and resources to support working remotely. A Snohomish County Telework agreement is required for employees assigned to telework.

Employees must reside in Washington state and within a reasonable distance to their Snohomish County worksite to respond to workplace reporting requirements.

For information about this job opportunity and posting, please email:

Job Duties

STATEMENT OF DUTIES

1. Coordinates and supervises park security, public information, interpretive programs and routine maintenance activities; establishes work priorities and assignments, and coordinates work projects with other sections of the department as necessary. Oversee and coordinate event and concessionaire activities and agreements.
2. Plans, coordinates, supervises and schedules, and evaluates the work of subordinate Park Rangers, Senior Park Rangers, Caretakers and temporary, seasonal and part?time help; monitors the work of subordinates; conducts performance reviews with Park Rangers and Sr. Park Rangers; provides instruction, training, coaching and assistance as necessary; completes personnel actions including evaluations and discipline; participates in personnel process including hiring, promotions transfers and terminations.
3. Prepares and submits the section’s annual program plan and budget request; develops and implements policy and procedure recommendations as necessary to ensure efficient operations and safe working conditions; implements and coordinates safety and other training programs as required.
4. Plays the lead role in establishment and/or continued development of park routine maintenance standards. Responsibility for the implementation and monitoring of work programs to assure park standard compliance.
5. Makes periodic inspections of each park site and assists subordinate in solving problems as necessary.
6. Coordinates supplies and equipment required for park operations; orders supplies and equipment as necessary including the ordering and tracking of all uniform purchases and signage requests at the same time maintaining continuity and adhering to policies.
7. Maintains necessary records and prepares required reports.
8. Schedules and/or conducts Ranger and Sr. Ranger staff and safety meetings as necessary; Assists Senior Rangers in performing park area management responsibilities; organizes training sessions and compiles pertinent training materials.
9. Develops, implements, and conducts public information programs in areas of park vandalism, boating safety, environment ethics, wetlands, and other general park programs.

STATEMENT OFOTHER JOB DUTIES

1. Serves as liaison between Park Ranger staff and Sheriff’s office regarding park enforcement issues; collects and files all citations and prepares required reports.
2. Coordinates radio communications use between Park Ranger Staff and SNOPAC and SERS radio systems.
3. Provides support for wireless communications department wide.
4. Responsible for maintaining and repairing automated fee collection pay stations.
5. May respond to, or direct subordinate staff to emergency incidents or conditions after regular business hours.
6. Performs safety inspections of playground equipment
7. Performs related duties as required.

Minimum Qualifications

MINIMUM QUALIFICATIONS

A Bachelors degree in Forestry, Recreation, Criminal Justice, Natural Resource Management or a closely related field; OR successful completion of the Skagit Valley Community College Park Law Enforcement Academy; plus five (5) years of supervisory or lead parks and recreation experience; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. Must pass job related tests.

SPECIAL REQUIREMENTS

Employees may be required to obtain a Special Deputy Sheriffs Commission or other approved commissioning agent that restricts law enforcement issues as they pertain to Snohomish County Parks & Recreation.

A valid State of Washington Driver’s License may be required for employment.

Possession of or ability to obtain a valid First Aid Card within ninety (90) days of employment is required.

May be required to obtain Certification in Playground Safety Inspection.

Candidates for employment may be required to pass pre-employment examination which may include, but not limited to, a physical examination, fingerprinting, criminal record check, polygraph examination, a medical exam and a psychological evaluation prior to appointment.

Additional Information

KNOWLEDGE AND ABILITIES

Knowledge of:

• routine park maintenance practices;
• park rules and regulations;
• departmental policies, procedures and standards;
• safety rules and regulations including First Aid and CPR practices and procedures;
• the principles and practices of employee hiring process and performance reviews;
• the principles and practices of supervision, team building, coaching, customer service, program planning and budgeting;
• the principles and practices of organization and administration;
• the principles and practices of computer operation and applications;
• county personnel rules and practices including grievance handling procedures;
• enforcement of state and county laws as it pertains to Snohomish County Parks;
• the principles and practices of playground equipment safety inspections;
• the principles and practices of operating, programming and maintaining security systems;
• the principles and practices of creating and maintaining a lock keying system.

Ability to:

• plan, coordinate, and effectively supervise and evaluate the work of subordinate employees;
• develop facility standards;
• prepare program plans and budgets;
• identify and analyze park problems and safety hazards and develop effective courses of action;
• develop and implement policy and procedure recommendations;
• establish and maintain effective working relationships with superiors, subordinates, associates and the general public;
• communicate effectively, both orally and in writing;
• utilize computer to compile information and create automated management reports;
• maintain complete and accurate records and to prepare required reports.

PHYSICAL EFFORT

No unusual physical effort is required, but employee may occasionally perform manual labor duties.

SUPERVISION

Employee receives general direction from the Parks Maintenance and Operations Manager and performs the work with considerable independence. Work is evaluated through conferences, status reports and results obtained.

WORKING CONDITIONS

Work is performed at a variety of sites including outdoors in all types of weather conditions and involves exposure to a variety of hazardous work conditions and materials. Administrative work is usually performed in a normal office environment. Employees may be on call to respond to emergency conditions occurring after normal working hours and are required to work evenings, weekends, and holidays as necessary.

Employees are required to work evenings, weekends and holidays as necessary.

Snohomish County is an Equal Employment Opportunity (EEO) employer.

Accommodations for individuals with disabilities are provided upon request.

EEO policy and ADA notice

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.
Visit to learn more about the following benefits.

County Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement
• Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Commuting Benefits
• Employee Assistance Program (EAP)
• Partners for Health Employee Wellness Program
• Leave & Holidays

Voluntary Benefits

• Deferred Compensation 457(b)
• Supplemental Group Term Life Insurance
• Additional Accidental Death and Dismemberment Insurance (AD&D)
• Flexible Spending Accounts (FSA)
• Supplemental Individual Insurance Policies

Healthcare Premiums

• Regular full-time employees: If you work 35 or more hours per week, you will pay these for medical insurance. The County pays the for vision, dental, and basic life insurance.
• Regular part-time employees: If you work between 20 and 34 hours per week, you will pay for medical, dental, vision, and basic life insurance. The County’s contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.

Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County’s to learn more.

01

Following is a series of supplemental questions designed to assess your job related experience and qualifications. Please note that as part of the screening process your responses will be reviewed in conjunction with your general online application. The employment history and education detailed in your general application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process.
A resume will not substitute for the general online application or supplemental questions; responses such as “see resume” or “see application” will not be considered.

Do you agree to answer each question truthfully and that your responses can be supported by your general application/work history and by your references?

• Yes
• No

02

What is your highest level of education in forestry, recreation, criminal justice, natural resource management or a closely related field?

• No degree
• Associate’s degree
• Bachelor’s degree
• Master’s degree or higher

03

How many years of experience do you have in supervisory or lead parks and recreation experience, OR; any equivalent combination of training and/or experience that provides the required knowledge and abilities.

• No experience to less than three (3) years experience
• Three (3) years to less than five (5) years experience
• Five (5) years to less than seven (7) years experience
• Seven (7) years to less than nine (9) years experience
• Nine (9) or more years experience

04

Have you completed an accredited Park Ranger Law Enforcement Academy (FLTC, RLEA, SLETP) or Police Basic Law Enforcement Academy (BLEA)?

• Yes
• No, but I’m currently enrolled
• No

05

Have you held a Law Enforcement Commission within the past 24 months?

• Yes
• No

06

Park employees risk physical hazard from mechanical and electrical equipment, traffic, and exposure to hazardous material, noise, fumes, and paint. Are you willing to work under these conditions?

• Yes
• No

07

Do you have a valid First Aid/CPR card, OR; do you have the ability to obtain one within ninety (90) days of employment?

• Yes
• No, but I have the ability to obtain one within ninety (90) days of employment
• No

08

The following essay questions will be scored to determine whether or not you advance to the interview stage. You must score at least 70% to qualify for an interview. Candidates with passing scores will be ranked by supplemental score. You will be awarded points for grammar, spelling, and writing ability. The top scoring candidates will be invited to an interview.
Do you understand that the scores on this portion of the supplemental will determine your eligibility and ranking for an interview, and all experience MUST be documented in your employment history?

• Yes
• No

09

Essay Question Describe your relevant background that makes you the ideal candidate for this position, including years of experience, years of supervisory experience and teams you oversaw.

10

Essay Question Describe why you are interested in the position and how it aligns with your core values.

11

Essay Question Describe a complex or contentious issue that you successfully addressed. How did you resolve the issue? What did you learn from that process and how did it impact your team?

12

Essay Question This position interacts with the public, describe your customer service experience. Please give an example of an incident that required your customer service skills.

Required Question