Salary : $26,936.00 – $37,731.20 Annually
Location : New Braunfels, TX
Job Type: Part Time Regular
Job Number: 00577
Department: PARKS AND RECREATION
Division: Parks/Landa Rec
Opening Date: 08/01/2023
Closing Date: Continuous
Job Summary
Under general supervision, assists in program, league, and event services to ensure customer satisfaction and safety for employees, clients and visitors at Parks and Recreation Department facilities and programs.
Primary Duties and Responsibilities
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Assists in ensuring the delivery of high quality and consistent recreation programs and services.
- Plans, organizes, facilitates, and instructs programs and special events as approved by the Supervisor to meet community needs; coordinated in alignment with the City’s strategic objectives, policies and procedures, and State and Federal laws.
- Acts as an onsite monitor for outdoor sport leagues. Provides materials and scorekeeping for participants and umpires.
- Answers incoming calls and provides program information in person and via the telephone; greets facility and program guests and provides prompt, courteous and friendly customer services to the public, in order to maintain positive customer relations.
- Assists in promoting and coordinating city-wide special events, including event setup and tear down.
- Assists in managing a variety of administrative activities including computer records and cash management; operate computer registration/reservation system.
- Facilitates and manages use of park amenities and facilities such as kayaks/paddle boats, trails, ponds, picnic facilities and miniature golf.
- Maintains facility cleanliness and is active in presenting a clean, comfortable and safe environment; responsible for reporting potential and existing safety issues or concerns to supervisors to ensure patron safety.
- Performs other duties as assigned or required.
Education, Experience, Licenses and Certifications
MINIMUM QUALIFICATIONS:
Education and Experience:
High school diploma or GED equivalent; AND one (1) year customer service/public interaction experience required, with recreation, nature education or athletic instruction experience preferred.
Required Licenses or Certifications:
- Must possess a valid Texas Driver’s License.
- Must possess or be able to obtain within six months of employment: Community First Aid and Safety/Cardiopulmonary Resuscitation (CPR) / Automated External Defibrillator (AED) certification.
Knowledge, Skills and Other Requirements
Required Knowledge of:
- Operational characteristics, services and activities of nature education, recreation and athletic facilities.
- Principles and practices of recreation, nature education and athletic program and/or league and special event planning and coordination.
- Principles and practices of customer service.
- Federal and State safety laws and regulations.
Required Skill in:
- Interpreting customer needs and expectations and solving customer service and public relations issues.
- Analyzing problems, providing alternatives, and identifying solutions in support of established goals.
- Responding to emergencies and determining corrective actions using available resources.
- Establishing and maintaining cooperative and effective working relationships with City employees, facility lessees and guests, event sponsors and vendors, and the general public.
- Operating and maintaining a personal computer utilizing point of sale and reservation/registration software and communications equipment.
- Effectively managing cash handling and reporting processes to comply with custodial duties.
- Effective, clear and concise communication, both verbally and in writing.
Physical Demands / Work Environment:
- Work is performed in an office environment; outdoors in all weather conditions, with potential exposure to hazardous chemicals; is subject to sitting, standing, bending and reaching for extended periods of time; and must be able to safely pull, push, lift and carry items weighing up to fifty (50) pounds.
- Must be able to work irregular hours including weekdays, weekends, holidays and evenings.
- May be required to work immediately before, during or after an emergency or disaster.
- NOTE: This position is designated safety and/or security sensitive.
The City of New Braunfels offers a cost effective comprehensive benefits package to all full-time employees. Some of our benefits are also available to our part-time regular employees.
To learn more about our compensation and benefits, please visit our page.
01
Can you interact with people on an upbeat and friendly basis, regardless of circumstances or differences?
- Yes
- No
02
Do you consider yourself trustworthy, ethical and professional?
- Yes
- No
03
Are you at least 18 years old?
- Yes
- No
04
Do you have experience supervising children?
- Yes
- No
05
Describe your experience facilitating youth recreational programs/classes.
06
Do you have experience in leading recreation or sport/fitness programs?
- Yes
- No
07
Tell us anything that highlights your skills, talents, or outside interests.
08
Describe your experience facilitating athletic programs.
09
What does your availability look like? (Please consider school, other jobs, etc.)
Required Question