Work for Indiana
Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.
At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role.
Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.
About the Department of Child Services:
Join a team that engages with families and children to improve lives in meaningful and significant ways. DCS engages authentically with children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. The Department also administers family preservation and prevention services, foster care, and child support throughout the State of Indiana. You will relentlessly pursue permanency for children and families through reunification, guardianship, adoption or support youth in making a successful transition to adulthood. While this job is difficult and may have long and sometimes unconventional hours, this is more than a job-it is a calling to improve your community and neighbors. Will you join us in supporting our Mission, Vision, and Values?
Mission: The Indiana Department of Child Services leads the state’s response to allegations of child abuse and neglect and facilitates child support payments. We consider the needs and values of all we serve in our efforts to protect children while keeping families together whenever possible.
Vision: Children will live in safe, healthy and supportive families and communities.
Values: We at the Indiana Department of Child Services empower our team, in collaboration with state and local partners, to make decisions in the best interest of every child in our care by embracing:
• Respect for all
• Racial justice
• Diversity and inclusion
• A culture of safety
• A commitment to continuous improvement
Salary:
This position traditionally starts at an annual salary of $53,222. Salary for this position may be commensurate with education and job experience.
Role Overview:
This position is responsible for all project management responsibilities with the continuous improvement efforts for the agency. This includes all phases of process improvement projects such as initiation, planning, execution, and closure consistent with established project scope, goals, and timelines. Individual will also be coaching and mentoring all levels of management including executive and senior leadership across all divisions on continuous improvement strategies and techniques, requiring the need to foster respect and trust to inspire these individuals to pursue continuous improvement excellence in their given area. In addition, this individual will assist in the development and regular delivery of advanced continuous improvement principles and practices to all agency staff.
A Day in the Life:
The essential functions of this role are as follows:
- Assist Executive Level Management of Strategic Solutions and Agency Transformation, Lean Transformation Staff, and the Agency Executives in the design of continuous quality improvement (CQI) strategies to impact agency outcomes. Serve as the CQI champions statewide. Define CQI goals and objectives, facilitate and shepherd CQI teams using a data driven, evidenced-based Lean processes to ensure strategic objectives are met through root cause analysis and supporting agency management staff in implementing controls for sustainability. Utilize data analysis tools such as minitab and excel programs in this effort.
- Work in conjunction with the Executive Level Management of Strategic Solutions and Agency Transformation, Lean Transformation Staff, and the Agency Executives to evaluate, report progress toward agency wide CQI initiatives, and make recommendations to the agency Director based on findings of data analysis.
- Must be able to use Excel, Microsoft Word proficiently. Experience in SPSS, minitab, or other data software desirable.
- Investigate new/existing technologies and business practices for practical and feasible implementation into divisional workflow and work with Information Technology for implementation when necessary.
- Independently and/or in a multidisciplinary group, develop custom reports, queries, and analyses with little or no direction from supervisor.
- Provide technical support for ongoing decisions regarding methodology, study design, data collection, data analysis, and reporting in regards to CQI projects.
- Develop and maintain systematic automated processes for reporting with the use of basic statistical techniques and queries in completing reviews and CQI projects.
- Use visual analytic presentation to build regional, operational, and departmental reports to provide insight to the DCS executive team and or field staff in regards to trends in practice and processes.
- Thoroughly complete tasks timely as assigned.
- Coach others on LDI principles and practice.
- Attend and represent the divisions at project-related meetings with internal and/or external stakeholders.
- Attend all division meetings as required by the Lean Transformation Staff.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You’ll Need for Success:
You must meet the following requirements to be considered for employment:
- Five (5) years full-time professional experience in program coordination, development, implementation, or related experience. Substitution: Accredited college training may substitute for up to four (4) years of the required experience.
- Assist the Strategic Solutions and Agency Transformation unit as well as all of DCS in the creation and ongoing enhancement of a continuous quality improvement review process.
- Ability to create and train on curriculums around the scope of CQI and state reviews staying within allotted timeframes.
- Ability to facilitate groups of people as a trainer, in meetings and group projects professionally with data and practice cohesively interwoven and presented.
- Ability to use Excel, Microsoft Word, Minitab. Ability to be trained in the use and understanding of Tableau. Use of statistical analysis tools are desired but not necessary.
- Training in Lean Principles and practice is desired but not required.
- This position requires extensive statewide travel weekly. This position will be required to travel at least one week each month which will include overnight stays for the entire week.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
- Deferred compensation 457B account (similar to 401k plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid new parent leave
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.
If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].
The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.
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