Technology Alignment Manager

Technology Alignment Manager

Position Summary:

Proactively administer IT infrastructure for technology driven companies. Drive uptime, compliance, performance and security!

Job Status: Full Time

Employee Type: Hourly

Pay: $23-$28hr DOE

Benefits:

• Rich and flexible medical/dental with a Health Savings Account option.
• Paid Vacation, Sick and Holiday time
• Retirement: 401k with 4% match and discretionary profit sharing.

• Certification assistance & continuing education benefits
• Cell phone reimbursement
• Paid parking
• Kitchen, pool table, snacks and coffee
• Personal IT purchasing employee discount

• Team bonding events
• Work-life balanceflexibility
• General Work Schedule: 8am-5pm M-F

Work Schedule: 8am-5pm Monday-Friday

Travel / Driver License Required: Yes, typically within 160 mile radius of office.

Position Roles and Responsibilities:

Visiting client sites to perform proactive network administration

• New client onboarding including network discovery and creating technical documentation
• Proactively assessing and benchmarking client IT against standards and best practices
• Helping clients identify technical and behavioral risks within their IT environment
• Working with all of First Call’s teams to deliver comprehensive client IT services

Resource Profile

• Well-rounded technical background
• Strong business intuition
• Excellent verbal and written communication skills
• Ability to work professionally at all levels: users, managers and executives
• Ability to address escalated client’s concerns professionally and with a sense of urgency
• One to three years of full-time hands-on experience managing/supporting business class network technologies.

• 1 or more technical certifications (MCP, MTA, MCSA, MCSE, CCNA, CCA) or equivalent 2-year or 4-year college degree.
• Technical Skills:

• Windows Server
• Email
• Active Directory

• Hyper V
• Switching
• Firewalls
• Backups

• Exposure to These Products is a Plus:

• HP and Dell Servers
• Remote Monitoring & Management Software: example Kaseya
• Connectwise or other similar service management tools.
• SQL
• Sonicwall