Employee Benefits Analyst (ADA Title I)

Salary : $93,658.20 – $138,375.84 Annually

Location : Martinez, CA

Job Type: Permanent Full-Time

Job Number: AGVG-2023A

Department: Human Resources

Opening Date: 08/16/2023

Closing Date: 8/30/2023 11:59 PM Pacific

FLSA: Exempt

Bargaining Unit: B8

The Position
Why join the Contra Costa County Human Resources Department?
Contra Costa County is a large organization with 27 departments and over 10,700 employees. The Human Resources (HR) Department is located in downtown Martinez and has a staff of 50 employees organized into four Divisions that provide a full range of services to County Departments, employees, and the public. Human Resources team members work in collaboration with one another and the County Administrator’s Office to provide central human resources services and oversight to all 27 County departments. In order to provide the best human resources services to our partners and clients, we strive to recruit motivated, forward-thinking, results-driven HR staff.

Over the past few years, we have been rapidly increasing our ADA Title I processes; producing informational materials and trainings and actively working to identify innovative and creative approaches to disseminate this information. The Employee Benefits Analyst (ADA) will support the ADA Program Manager and perform comprehensive ADA Title I/FEHA administration work and handle highly complex and sensitive cases ensuring confidentiality and compliance with laws and labor agreements.

We are seeking a dynamic HR professional who is solution-oriented with work experience and broad knowledge of ADA Title I and FEHA laws, regulations, and processes. The ideal candidate will be a creative individual that can promote innovation to enhance our service in the areas of ADA program administration, labor and employee relations, and support employees, supervisors, and managers with ADA-related matters specific to stay at work and return to work reasonable accommodations.

We are looking for someone who is:

• Analytical and data-driven – You will be responsible for collecting and analyzing various disability regulations and labor agreements and making recommendations to improve and optimize resources.
• Interested in learning and developing their career – You will have the opportunity to get involved in a variety of special projects and work with different departments and outside vendors that will challenge you to develop your skills and learn more about our agency.
• Customer-focused – Your role will require you to be responsive and proactive when addressing internal customer needs.
• A strong relationship builder with excellent communication skills – You will need to establish relationships across many departments and ensure that a consistent message is communicated to a variety of audiences.
• Organized and results-driven – You will need to balance multiple assignments and priorities in a fast-paced environment.

What you will typically be responsible for:

• Researching and collecting data for analysis of ADA Title I/FEHA laws and MOUs and recommending changes to current policies in order to remain in compliance.
• Creating materials to increase managers’ and employees’ awareness and knowledge of ADA Title I/FEHA laws and developing strategies to disseminate the information.
• Analyzing accommodation claims to determine eligibility and adequacy of medical certifications; confirming certifications are following state and federal regulations.
• Providing guidance and direction to County ADA Coordinators on the County’s ADA Program policies, procedures, rules, and regulations.
• Providing accurate information regarding ADA Title I/FEHA obligations, eligibility, and options to employees, HR Partners, and Managers.
• Maintaining confidentiality regarding employee personal and health information.

A few reasons you might love this job:

• Your work will have a direct impact on the County’s ability to apply regulations and implement processes to proactively and affirmatively support the County’s ADA Title I/FEHA stay-at-work/return-to-work goals for all employees.
• You will be challenged daily by the unique nature of each situation and navigating complex situations with multiple stakeholders.
• You will work with people who are passionate about their work and focused on continuous improvement and innovation.
• You will have ample learning opportunities that will allow you to develop your skills and abilities, as well as contribute to the learning of departmental ADA Coordinators.

A few challenges you might face in this job:

• You will work on multiple assignments with competing deadlines.
• Your customers will include some people with strong personalities and/or high expectations.
• You will need to learn to navigate through complex, sometimes outdated, and conflicting rules and policies to assist others in reaching operational objectives in ways that stay within the boundaries of mandated regulations and labor agreements.

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
• Design Sense: Creating work products that are functional, intuitive, and aesthetically pleasing
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Professional & Technical Expertise: Applying technical subject matter to the job
• Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Oral Communication: Engaging effectively in dialogue
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Group Facilitation: Enabling constructive and productive group interaction
• Leveraging Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Project Management: Ensuring that projects are on-time, on budget, and achieve their objectives

To read the complete job description, please visit the website,

The eligible list established from this recruitment may remain in effect for six (6) months.
Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Education: A Bachelor’s degree from an accredited college or university in business administration, public administration, or closely related field.

Experience: Three (3) years of progressively responsible experience in employee benefits administration which includes researching and resolving complex employee benefit issues; compiling and analyzing benefit data; and assisting with the planning and coordination of benefit programs and systems.

OR

Experience: Four (4) years of technical experience in an equivalent job class in a public agency or large organization administering benefits programs which includes researching and resolving employee benefit issues; compiling and analyzing benefit data; and assisting with the planning and coordination of benefit programs and systems.

Desirable Qualifications:

• ADA Title I/FEHA experience
• Understand disability/medical absence management best practices, with general knowledge of statutory leave laws
• Labor/Employee Relations experience
• Experience in facilitating meetings, providing presentations, and/or training
• Experience in creating forms in Adobe Acrobat and MS Word
• Experience in vocational rehabilitation, essential job function/job analysis, and ergonomics
• Certified Professional in Disability Management (CPDM)
• Designation as a Certified Employee Benefit Specialist (CEBS)

Selection Process

1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
2. Oral Assessment: An oral assessment (interview) will be conducted to measure candidates’ competencies as they relate to the job. In the Oral Assessment, candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to Critical Thinking, Legal & Regulatory Navigation, Establishing Credibility, and Project Management. (Weighted 100%)The oral assessment is tentatively scheduled to take place virtually September 8-12. The assessment may be administered remotely using a computer; you will need access to a reliable internet connection to participate in the assessment.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Carol Berger at carol.berger@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to

01

The purpose of the questionnaire is to provide applicants the opportunity to elaborate on their experience, education, and training for this position and to assist the HR staff in assessing each applicant’s qualifications. Your responses to the questionnaire will be used to better understand your relevant experience, education, and training to determine which applicants will be invited to participate in the next step of the recruitment process. Do not answer any of the questions by indicating “see attached application or see resume.”

• I understand

02

I possess a Bachelor’s degree from an accredited college or university with a major in in business administration, public administration, or closely related field?

• Business Administration
• Public Administration
• A closely related field
• I do not have a degree

03

If you selected “closely related field” please specify. If you selected a major above enter “N/A”.

04

Select the option that best describes your experience.

• I have three (3) years of progressively responsible experience in employee benefits administration which includes researching and resolving complex employee benefit issues; compiling and analyzing benefit data; and assisting with the planning and coordination of benefit programs and systems.
• I have four (4) years of technical experience in an equivalent job class in a public agency or large organization administering benefits programs which includes researching and resolving employee benefit issues; compiling and analyzing benefit data; and assisting with the planning and coordination of benefit programs and systems
• I do not have the qualifying experience.

05

If you qualify with the three (3) years of experience, please describe your progressively responsible experience in employee benefits administration. Include your experience in researching and resolving complex employee benefit issues; compiling and analyzing benefit data. Provide employer name and length of time performing duties. If you qualify with the four (4) years of technical experience type in N/A.

06

If you qualify with the three (3) years of experience, please describe your experience assisting with the planning and coordination of benefit programs and systems. Provide employer name and length of time performing duties. If you qualify with the four (4) years of technical experience type in N/A.

07

If you qualify with the four (4) years of experience, please describe your experience in a public agency or large organization administering benefits programs which includes researching and resolving employee benefit issues; compiling and analyzing benefit data. Provide employer name and length of time performing duties. If you qualify with the three (3) years of progressively responsible experience type in N/A.

08

If you qualify with the four (4) years of experience, please describe your experience in a public agency or large organization administering benefits programs and assisting with the planning and coordination of benefit programs and systems. Provide employer name and length of time performing duties. If you qualify with the three (3) years of progressively responsible experience type in N/A.

09

By checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process or released from future employment with Contra Costa County.

• I understand

Required Question