Salary: See Position Description
Location : Greeley, CO
Job Type: Regular, Full-time
Job Number: 05106-0823
Department: Communications
Opening Date: 08/22/2023
Closing Date: 9/5/2023 11:59 PM Mountain
Description
The Deputy Director is a high-level position responsible for assisting the Director of Public Safety Communications in the overall management and operation of the emergency communication center. This role involves supervising staff, ensuring efficient emergency call handling, coordinating with various agencies, and implementing policies and procedures to maintain the effectiveness of emergency response operations.
This position is exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore ineligible for overtime pay.
$108,047.91 – $136,884.87 annually plus benefits (see benefits tab on the posting).
As an applicant for this position, you should be aware of Senate Bill 19-085, the Equal Pay for Equal Work Act. The act requires employers to announce the pay range for job openings. This range encompasses the nine pay steps available should you receive the position and demonstrate satisfactory performance over time.
Essential Duties and Responsibilities
Administration (50%):
• Plan, organize, and monitor operational divisions including but not limited to operations, training, and quality assurance.
• Assist the Director in establishing and implementing operational goals and strategic plans.
• Coordinate major projects and/or oversees project management.
• Assist in the preparation of the annual operational budget by gathering employee and organizational data, collaborating with Human Resources Compensation on salary comparisons, and assembling proposals for the Board of County Commissioners.
• Conduct complex, in-depth analysis to identify the strengths and opportunities.
• Collaborate with executive team members to develop, monitor, and measure key performance indicators.
• Drive the organization’s change management process.
• Oversee all organizational document creation and maintenance.
• Review processes and procedures on a continual basis and make modifications, improvements, or changes to ensure optimum efficiency is achieved and maintained.
Supervision (40%):
• The Deputy Director will oversee each of the Managers in Center Operations, Training, and our Quality Assurance divisions, working with each division on process improvement, data collection and agency support.
• Recruit, hire, develop, and supervise direct reports.
• Regularly assess the performance of direct reports, providing constructive feedback, and identifying areas for improvement.
• Work with each direct report to establish clear goals that align with the organization’s objectives.
Agency Collaboration and Education (5%)
• Collaborate with neighboring Public Safety Answering Points (PSAPs) to enhance service to the public.
• Collaborate with emergency service agencies to provide high quality public safety services.
• Attend and participate in various industry meetings and committees.
Other Duties as Assigned (5%)
• Monitor changes in laws and regulations that may affect operations.
• Work in excess of 40 hours in a work week, as required, including evenings, holidays, and weekends. Including being on-call, as needed to maintain 24-hour coverage in times of disasters or emergencies.
Qualifications
REQUIRED QUALIFICATIONS
• A high school diploma or GED, AND;
• Minimum of five years supervisory experience in a public safety organization.
• Any combination of education and experience that demonstrates the ability to successfully perform the work will be considered.
• Candidate must pass a background check prior to employment start date.
• Ability to be organized, manage resources, plan strategically and manage projects.
• Strong working knowledge of the techniques, tools, and technologies necessary to manage all facets of 9-1-1 operations.
• High emotional intelligence, empathy, and excellent interpersonal skills with the ability to build strong professional relationships.
• Ability to work independently, manage multiple priorities, and follow through on assignments with minimal guidance.
• Possess excellent oral and written communication skills.
PREFERRED QUALIFICATIONS:
• Experience managing IAED protocols.
• Experience in a consolidated public safety answering point.
• Industry related certifications, such as Center Manager Certified Program (CMCP), Emergency Number Professional (ENP), Certified Public Safety Executive (CPE), etc.
CERTIFICATIONS/LICENSES REQUIRED:
• Obtain CCIC/NCIC certification within six months of hire.
• Candidate must possess a driver’s license by the employment start date and maintain a valid license for the duration of employment.
Other Necessary Requirements
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle or feel objects, tools, controls, or equipment, reach with hands and arms, talk, and hear. The employee frequently is required to sit. The employee is occasionally required to walk, stoop, and kneel. The employee may occasionally be required to lift, carry and/or move up to 25 pounds.
Specific vision abilities required by this job include visual acuity to Colorado driver’s license requirements.
WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Most of the time will be spent in an office setting with monitors, computers, and desks. At times, you may need to work at a console in the Communications center. These workstations are comprised of multiple monitors in a large room with dispatchers, which is an enclosed environment with several stations that require close communication with co-workers and limited privacy. The noise level in the work environment is usually moderate.
The following benefit information is for regular, full time employees. This summary is furnished as general information only and is not intended to be a full description of the benefits offered to Weld County Employees. Specific information on benefits available may be obtained from the Weld County Human Resource office at 970-400-4234.
Click to go to a Benefits information webpage.
Medical/Dental/Vision Plans
Weld County offers two medical plans through Aetna. Employees who enroll in one of the health plans must enroll in dental and vision. There are two vision plans and three dental plans to choose from. Dependents may also be enrolled. Questions regarding eligibility and premiums should be directed to Human Resources.
Life Insurance
Weld County offers employees a Basic Term Life Insurance policy in the amount of 3 times their annual salary. Eligible employees must regularly work at least 20 hours per week. The plan is provided at no cost to the employee. Employees also have the option to enroll in supplemental term policies for themselves and their dependents. Rates for those supplemental plans are based on age.
Long Term Disability Insurance
Weld County pays the premium for Long Term Disability Insurance for any regular employee that works at least 20 hours per week. The policy provides a monthly benefit of 60% of monthly base salary (maximum benefit of $8,000/month) after a 6 month waiting period.
Short Term Disability Insurance
Weld County offers a Short Term Disability plan through Cigna to any regular employee that works at least 20 hours per week. The premium is paid 100% by Weld County and the plan pays a monthly benefit of 60% of monthly base salary after the employee has been off work for 30 days and exhausted all of their own sick and vacation time.
Paid Leave
Weld County offers paid vacation, sick leave and holidays. Specific information regarding these benefits can be obtained from Human Resources.
Retirement
All full time regular employees at Weld County (except Health Department employees) participate in a mandatory defined benefit retirement plan. The employees contribute 9% of their base salary on a before tax basis to the fund. Weld County matches that amount starting with the employee’s first paycheck. Weld County employees also pay Social Security/Medicare (7.65%). In addition to the mandatory plan, employees have two optional deferred compensation plans to choose from. The 401K and the 457 plans are administered by Principal Financial.
Employees at the Weld County Department of Public Health and Environment do not participate in the Weld County Retirement plan. Instead they contribute 9.0% to the Colorado Public Employees’ Retirement Association (PERA) and only contribute to Medicare (1.45%). Health Department employees also have the option to contribute to a PERA 401K plan.
Section 125 and Flexible Spending Accounts
The Section 125 program allows employees to pay the premiums for the county’s medical, dental and vision plans with pre-tax dollars. Flexible Spending Accounts are also available for unreimbursed medical expenses and day care expenses.
Mental Health Counseling & Well-being Resources
As a Weld County Employee, you and your immediate family members, now have access to join IOME for FREE. IOME is proud to be partnered with Weld County to offer you free counseling and coaching support, a self care central, and discounted self care.
Voluntary Benefits
Employees at Weld County have the following Voluntary Benefit plans available to them through AFLAC. Aflac offers an Accident plan, Critical Illness plan and a Hospital Indemnity plan.
Recreation Center Discounts
As part of the Weld County Wellness Program, employees are given discounts at the Greeley Recreation Center, the Family Fun Plex, Johnstown Family YMCA and the Ft. Lupton Recreation Center. Active and Fit Memberships also available.
Tuition Assistance
Regular employees who work at least 20 hours per week and have been employed with Weld for 6 months may be eligible to receive tuition assistance for qualified college courses.
Benefits effective date is the first of the month after you have worked one full pay period.
Additional information on all of these benefits can be obtained through the Weld County Human Resources office.
Weld County Human Resources
P O Box 758
Greeley CO 80632
970-400-4234
01
What is your highest level of education?
- High School Diploma/GED
- Some College
- Associate’s Degree
- Bachelor’s Degree
- Master’s Degree
- Higher Degree
02
What field of study is your degree in?
03
What is your user proficiency in Microsoft Excel?
- No experience
- Beginner
- Intermediate
- Advanced
04
What is your user proficiency in Microsoft Word?
- No experience
- Beginner
- Intermediate
- Advanced
05
What is your user proficiency in Microsoft Outlook?
- None
- Beginner
- Intermediate
- Advanced
06
Do you have experience working on Computer Aided Dispatch Systems?
- Yes
- No
07
If so, please list specific ones by software or N/A if none:
08
How many years of progressively responsible work experience do you have related to management of emergency communication systems?
- No experience
- 1 – 4 years
- 5 – 7 years
- 8 – 9 years
- 10+ years
09
If you do have experience, please explain in detail in what capacity and what position it is reflected.
10
What is your level of experience with GIS/Mapping?
- No experience
- Beginner
- Intermediate
- Advanced
11
If stated experience with GIS/Mapping, please explain where you gained this experience.
12
Do you have previous work experience working with Next Generation 911?
- Yes
- No
13
If stated experience with Next Generation 911, please explain where you gained this experience.
14
Do you have your Emergency Number Professional (ENP) Certification and is it current?
- Yes
- No
15
Please list computer information systems with which you are familiar, and include specifically any geographic information systems:
16
Please explain the experience you have gained in relation to public safety communications systems and services; such as emergency 911 telephone systems and services, emergency dispatch operations, local and regional public safety, emergency and disaster management agencies and services.
Required Question