Title: Licensing Inspector, Eastern Region, (W5187)
State Role Title: Program Admin. Specialist II
Hiring Range: $53,351 – $65,000 (salary commensurate with experience)
Pay Band: 5
Agency: Department of Social Services
Location:EASTERN REGIONAL & LICENSING
Agency Website:www.dss.virginia.gov
Recruitment Type: General Public – G
Job Duties
At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.
The Division of Licensing Programs protects the health, safety and well-being of vulnerable adult populations served in regulated care settings within the Commonwealth.
The Licensing Inspector is responsible for reducing risks to adults and children in care facilities through the promotion and support of improved quality of care and enforcement of state licensing laws, regulations, and evaluation of standards of practices. This position monitors and provides regulatory oversight by evaluating applicants, conducting inspections, and investigating reports of alleged noncompliance.
Inspections may include all Division of Licensing covered programs, including assisted living facilities, adult day care centers, children’s residential centers and child placement agencies. Inspectors enforce licensing regulations through effective evaluation, which may include the review of medical documentation, and appropriate recommended action.
Produces clear, concise and defensible written descriptions of violations; develops intensive plans of correction; manages caseload using an automated system to ensure appropriate action within timeframes set by policy; maintains effective interpersonal and communication skills that promote positive interactions with licensees and others; investigates complaints and allegations upon receipt from residents, families, other agencies and citizens; provides training, technical assistance, consultation and referral to providers as scheduled or requested; manages case record documentation on each provider; provides advice and assistance to regulatory colleagues in health care matters; provides excellent customer service to internal and external customers and participates effectively as a member of the regional licensing team to accomplish divisional goals.
*Travel is required with onsite inspection work primarily in the Hampton Roads area with possible overnight stays throughout the eastern region of Virginia.
This position is a mobile/remote worker who works a clear majority of their planned schedule in a mobile/remote mode away from agency offices/facilities; and performs work in the field, using a personal, rental or state owned vehicle. Reimbursement is provided when using a personal vehicle.
Please include a cover letter with your application.
Minimum Qualifications
Comprehensive knowledge of the developmental, social, emotional, health and medical needs of adults and children served in regulated settings.
Knowledge of information and evidence collection and analysis techniques with the ability to write reports.
Demonstrated skill in working effectively within difficult or hostile environments to resolve problems.
Demonstrated ability to:
-Interpret and apply laws, regulations, policies and procedures
-Communicate effectively with a diverse public both orally and in writing
-Work collaboratively and cooperatively with others using knowledge of conflict resolution techniques when necessary
-Plan, organize and prioritize multiple diverse tasks independently
-Operate basic office computer & database systems/programs, including VPN and virtual and video communication programs
-Provide customer service to internal and external customers
-Effectively communicate with diverse professional, provider, community and consumer groups
-Compile and conduct training
-Work effectively with a team and independently
A valid driver’s license is required.
Please include a cover letter with your application.
Additional Considerations
-Successful experience preparing for and/or participating in or conducting facility licensing inspections
-Experience as a program director or licensed long-term care administrator
-Registered nurse or certified nursing assistant
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Please include a cover letter with your application.
To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (RMS) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position.
VDSS values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.
Virginia Department of Social Services does not provide sponsorship. The Virginia Department of Social Services is an Equal Opportunity Employer and encourages diversity within its workforce.
We are a “Virginia Values Veterans” (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume. Minorities, Individuals with disabilities, Veterans and people with National Service experience are encouraged to apply. For more information about our employment practices, please visit our “Vision, Mission and Strategic Plan”. Multiple positions may be filled from this recruitment within 90 days of the closing date.
In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.
If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (RMS) employment site when you apply.
Contact Information
Name: Division of Human Resources
Phone: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted)
Email: dssrecruitment@dss.virginia.gov (applications/resumes or any other supporting documents are not accepted)
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.