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Job Title: Manager, Group Sales Colorado Avalanche and Mammoth Department: Ticket Sales and Service Business Unit: Colorado Avalanche Location: Denver, CO Reports To: Sr. Director, Group Sales Colorado Avalanche and Mammoth Employment Type: Full Time- Salaried-Exempt Supervisor Position: Yes Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, 1STBANK Center, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.
Nature of Work: This position requires a highly motivated individual to lead, coach and contribute to overall ticket sales effort for the Colorado Avalanche and Mammoth as well as the other Kroenke Sports and Entertainment teams. This is a management level position which encompasses a collaborative departmental management of day-to-day productivity from account executives. As a full-time member of the Avalanche and Mammoth Ticket Sales Department, this individual is responsible for focusing on the sale of all ticket packages (group tickets, full season tickets and partial ticket packages) alongside account executives via telephone and face-to-face appointments.
Examples of work performed:
- Teach, model, and reinforce a sales process to your staff on a consistent basis with a fresh and in-depth strategy to generate ticket sales across the Colorado Avalanche, Denver Nuggets, Colorado Rapids, and Colorado Mammoth
- Recruit, hire, and train the Colorado Avalanche and Mammoth group sales team of account executives.
- Assist in training and developing the inside sales teams for the Colorado Avalanche, Denver Nuggets, Colorado Rapids, and Colorado Mammoth
- Providing service and attention to detail for clients year-round
- Assisting with numerous in-season and off-season sales events
- Maintaining customer database and assisting in facilitating communication of marketing efforts.
- Providing and update reporting Director of Ticket Sales through Archtics ticketing system and Microsoft CRM
- Demonstrates a winning structure and culture driven business plan to model coaching and managing a group of account executives.
This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.
Working Conditions & Physical Demands:
- Typical Office Conditions
- Lift 50 lbs. daily
- Work in extreme weather conditions
- Requires prolonged sitting, some bending, stooping, and stretching.
- Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
- Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.
- Requires mobility enough to travel.
Qualifications:
- Minimum
- BS/BA degree in field or related field
- High School or GED
- 2+ years’ experience in field
- Applicants must meet minimum qualifications at the time of hire
- Preferred
- Master’s degree in sports management, or related field
- Minimum 1+ years professional experience within ticket sales management
- Minimum 3+ years professional experience within sports ticket sales
- Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards.
Competencies/Knowledge, Skills & Abilities:
- Exceptional interpersonal skills
- Strong people management skills
- Knowledge of organizational policies and procedures
- Knowledge of fiscal management
- Knowledge of computer systems and applications
- Hardworking, passion for the industry, positive attitude, open to learning and leadership characteristics.
- Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.
- Ability to work a varied schedule including nights, weekends, and holidays.
Compensation:
- Base salary range $70,000-$80,000 per annum
- Eligible for annual bonus
Benefits Include:
- 12 Paid Company Holidays
- Health Insurance (Medical, Dental, Vision)
- Paid Time Off (PTO)
- Life Insurance
- Short and Long-term Disability
- Health Savings Account (HSA)
- Flexible Spending plans (FSAs)
- 401K/Employer Match
All applicants for employment at KSE may be required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment may be required to produce proof of vaccination status prior to their first day of employment. Applicants with qualifying disabilities or bona fide religious objections, or who are pregnant, may be exempted from this requirement or otherwise accommodated if they are unable to be vaccinated.
Equal Employment Opportunity Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.