Requisition No: 810917
Agency: Financial Services
Working Title: TRAINING TEAM MANAGER – 43005030 (PENDING POSITION CREATION)
Position Number: 43005030
Salary: $75,000.00 – $90,000.00
Posting Closing Date: 09/07/2023
*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****
CLASS TITLE: TRAINING & DEVELOPMENT MANAGER I (PENDING POSITION CREATION)
WORKING TITLE: TRAINING TEAM MANAGER
DIVISION: FLORIDA PALM PROJECT
CITY: TALLAHASSEE
COUNTY: LEON
In order to be considered for this position, applicant responses to the qualifying questions, and work experience must be clearly defined within your work history, or the application may not be considered for the position.
What is Florida PALM?
The Florida PALM Project (the Project) is an enterprise project to replace the State of Florida’s legacy accounting, payroll, and cash management systems, using an enterprise resource planning solution. The Department of Financial Services (DFS) is leading this statewide initiative, which impacts stakeholders and users of the State’s financial data including all State agencies.
Who are we?
We are an innovative team of experts specializing in financial operations, business analysis, project management, change management and stakeholder relations. Working as part of the team at Florida PALM provides a great opportunity to be part of a mission-driven organization that strongly supports its employees’ professional growth and development through training opportunities and knowledge sharing. You will also be able to see your work directly support the transformation of business processes supporting Florida State government.
To learn more about the Florida PALM Project, visit our website at www.myfloridacfo.com/floridapalm
OBJECTIVE:
As a member of the Stakeholder Engagement and Training Team this position provides supervisory guidance and direction to training specialists and serves as the manager over the training team assigned the Payables, Payroll & Assets (PPA), and Data Warehouse (DW) functional areas. This position assists in developing, creating, leading, facilitating, delivering, and supporting the curriculum and training materials for the implementation of the State’s financial management solution.
SPECIAL NOTES:
A bachelor’s degree or higher from an accredited college or university and four (4) years of experience in the field of communication, training design, training delivery or a related field is required. Professional experience in the field of training design and delivery may substitute for the required education on a year-for-year basis.
Applicants are required to have experience in the following areas:
- Experience researching, developing, designing, and presenting instructor led or web-based training
- Experience delivering end user training or public speaking
- Experience facilitating, developing, and presenting materials at workshops, conferences, webinars, or other events
- Experience leading projects or supervising others
Preference will be given to applicants with the following:
- Experience working with State of Florida accounting/financial management systems such as Florida Accounting and Information Resource (FLAIR), Cash Management System (CMS), and/or other Florida Financial Management Information System (FFMIS) sub-systems or Florida PALM
- Experience using Articulate or Captivate to develop web-based training
The annual salary range for this position is $75,000.00 – $90,000.00.
Employees of the Department of Financial Services are paid on a monthly pay cycle.
This position requires a security background check, including fingerprint as a condition of employment.
Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.
Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:
Required:
- Information Gathering – Knowing how to find information and identifying essential information.
- Information Organization – Finding ways to structure or classify multiple pieces of information.
- Critical Thinking – Using logic and analysis to identify strengths and weaknesses of different approaches.
- Identifying Downstream Consequences – Determining the long-term outcomes of a change in operations.
- Active Learning – Working with new material or information to grasp its implications.
- Systems Evaluation – Looking at many indicators of system performance, taking into account their accuracy.
- Identification of Key Causes – Identifying the things that must be changed to achieve a goal.
- Coordination – Adjusting actions in relation to others’ actions.
- Computer – Knowledge of computer software including applications.
- Communications – Strong verbal and written communication skills with the ability to articulate complex ideas in easy-to-understand business terms.
- Analytical Skills – Measuring and analyzing data to spot trends and to find problem areas.
- Presentation Skills – Delivering in-person presentations either face-to-face or virtually.
Preferred:
- Knowledge of FLAIR and other FFMIS subsystems.
- Knowledge of Articulate 360.
BRIEF DESCRIPTION OF DUTIES:
- Providing supervisory guidance and direction to Training Specialists
- Designing, developing, and delivering training to state agencies and enterprise partners based on need and analysis.
- Creating curriculum to meet the State’s training needs for the solution.
- Working collaboratively with project team members, DFS business owners, state agency business owners and other stakeholders to ensure end users are provided user-friendly training material (e.g., instructor-led, web-based, job aids, manuals) for the solution.
- Analyzing and reviewing processes and procedures for ways to educate learners on new processes.
- Assisting in the development and execution of test scripts for assigned system modules to ensure understanding by agency testers.
- Assisting with user acceptance testing sessions with state agencies and enterprise partners.
- Tracking end user completion of role-based training.
- Reviewing forms and reports to identify areas for improvement.
- Facilitating meetings, trainings, workgroups, and workshops as necessary.
- Assisting agencies and enterprise partners in understanding business process changes.
- Managing deliverables and work products to ensure compliance with requirements and applicable standards.
- Providing input on activities to include in the Project schedule.
- Providing weekly updates for the Project’s PMO on assigned schedule items.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.