Overview
Mike Shaw Subaru is currently seeking an stellar Warranty Admin to add to our Growing Team!
**Great Team Culture- Competitive Compensation – Endless Career Growth Opportunities – Fantastic Work Life Balance**
Compensation: $30 hourly wage based on experience!
Mike Shaw Subaru is a subsidiary of Asbury Automotive a Fortune 500 Automotive retailer with over 80 dealerships and 26 Collision Centers nationwide!
Apply Now!
Benefits
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Holiday Match
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks Paid Pregnancy Leave (disability leave) & 1 Week Parental Leave
- Health savings
- Flex spending accounts (tax free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury University
- Professional growth and development opportunities
Additional advantages:
- Employee assistance program
- Employee discounts on vehicle purchases, parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives
- Aggressive Employee referral program with bonus opportunities
Responsibilities and Qualifications
The Warranty Administrator has the responsibility for the prompt and accurate submission of manufacturer and after-market warranty claims and the resulting collection of all warranty claim revenue.
- Adhere to all manufacturers and after-market warranty company’s policies and procedures
- Establish and maintain productive relationships with the manufacturer’s designated warranty representatives and the representatives of any after-market warranty company with which the dealership conducts business
- Review warranty repair orders for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals
- Ensure that all necessary diagnostic forms accompany all repair orders requiring such per manufacturer’s warranty policy and procedures manual
- Determine and enter applicable labor operation codes, failure codes, and or, other administrative data required on repair orders
- Submit warranty claims to manufacturer or warranty companies using administrative tools available and in current use
- Ensure that all deductibles are properly documented so they are collected from the customer at the time of the repair completion/delivery
- Review all returned, and or, rejected warranty claims and prepare repair orders for immediate resubmission
- Maintain a record of all claims submitted, returner/rejected, or paid and their current status
- Strive to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivables
- Strong organizational skills and attention to detail a must
- Two years previous automotive/administrative work required
- Work with shop foremen, lead technicians and service advisors to effectively discuss warranty claims
- Must be a minimum of eighteen years of age
- Must be able to pass pre-employment screens (background and drug test)