Job Type
Full-time, Part-time
Description
Reports To: Front Office Manager
Supervises: N/A
Job Purpose: To welcome our guests and register them properly, ensure all revenue is posted to the correct departments, balance all revenue departments on a daily basis, and complete all necessary reports.
Job Responsibilities:
- Stand at attention at the front desk, ready to welcome and assist guests with check-in or other services.
- At the designated time, perform all audit procedures as set forth by the Hotel and company, on a daily basis.
- Verify the status of all wake-up call requests and ensure they are properly handled.
- Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
- Prepare the front office for the morning shift and reset day’s business.
- Act as a Manager on Duty during the night time hours, and contact appropriate managers when needed.
- Answer phones promptly and with the proper greeting during the audit shift.
- Attend and actively participate in all front office meetings.
- Participate in all training and cross training programs.
- Take the initiative to greet guests in a friendly and warm manner.
- Other duties as assigned.
Job Skills:
- Understand and use math concepts in order to design a financial or economic system.
- Work math problems quickly and accurately.
- Understand and use computers and related equipment.
- Speak and write clearly to report financial information
Requirements
Education
- HS Diploma or equivalent
Experience
- Previous guest service or front desk hospitality experience preferred.
Salary Description
$15 – $16 per hour