When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile.Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.
Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.
We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.
Check out how we make a meaningful difference in the lives of others!
What We Offer You:
- A culture that values employees and celebrates, empowers, and inspires a diverse workforce
- Outstanding and affordable benefits package
- PTO provided at date of hire
- 11 paid holidays
- 401(k) with up to 6% match; fully vested from day 1
- Remote opportunities with company-provided equipment
- Team-oriented, collaborative group of peers
- Career advancement opportunities
- Tuition Reimbursement
- Employee Assistance Program
- Inclusion Council and Employee Resource Groups
- Recharge Days and Volunteer Time Off
- This is a remote position.
Life Takes You Places! Are you ready to join us?
The base salary range for a Manager- PMO is $79,000 to $130,000. Actual salaries will vary by geographic location and are based on factors such as candidate’s qualifications, experience, skills, competencies, and company tenure & equity. In addition to base compensation, this role is eligible for a generous annual incentive plan based on company performance and individual performance.
Manager-PMO Overview
- Minimum requirements include: PMP certification, Insurance / Healthcare experience, PMO management experience.
- The Manager of the Project Management Office (PMO) is responsible for leading a team of professionals to ensure the successful completion of projects with complex components or a program of interrelated projects, ensuring integration, coordination, scheduling and consistency of process throughout the program/project lifecycle.
- This role leads both business and technical programs originating from multiple areas of the company and may be required to lead projects from our partners/vendors.
- Promotes client satisfaction by ensuring project adheres to stakeholder specification, and communicates with Executives and external parties.
- Responsible for project completion within determined scope, quality, time, and cost constraints.
Essential Duties
- Oversees and may lead large scale projects using Agile, Scrum, and Waterfall development methodologies and drives our evolution of development methodologies.
- Plans, tracks, manages, and communicates project events, tasks, dependencies, and deliverables.
- Assesses project risks and issues and develops resolution to meet client-satisfaction goals and objectives. Ensures appropriate level of communication for each.
- Develops project plans, prioritizes requirements, and schedules work assignments ensuring all projects comply with policies, security, and regulatory requirements.
- Coordinates and communicates program level deliverables including roadmaps and status reports.
- Develops and manages project costs and budgets. Works directly with stakeholders, partners, and vendors to negotiate and control costs.
- Provides leadership, development, and support to department staff and managers by assigning priorities, evaluating outcomes, coaching for performance, addressing human resources issues, and providing guidance.
- Continuously improves the PMO competency and framework. Facilitates lessons learned and retrospective discussions.
- Provides leadership and mentoring to other project managers and project management consulting for associates who manage projects but are not formally trained in project management.
- Manages and reports on the activities and performance of the PMO teams.
- Tracks and manages the scope, schedule, and budget changes in ongoing and completed projects, following USAble Life policies and practices
- Performs other duties as assigned.
Required Knowledge, Skills and Abilities
- Exceptional organization, communication, and time management skills. Ability and comfort with routinely communicating with project owners and executive sponsor regarding project/program status.
- Capable of conducting presentations at meetings and conferences with Partners or our Boards.
- The ability to lead enterprise projects and programs using Agile, Scrum and Waterfall development methodologies.
- The ability to document the scope of an enterprise program and coordinate the management of program projects to ensure changes to the scope are properly addressed.
- Expert in project management and solution delivery methodologies across multiple organizations and can lead large, complex initiatives across partners and external organizations or vendors.
- Responsible for the development of effort estimations utilized in new work proposals. Defines, organizes and plans projects to meet required project/program timeframes. Works closely with resource managers to ensure proper resource allocation to the project/program. Develops program roadmaps supporting project scheduling.
- Practices excellent tactical project and program management skills based on PMI best practices.
- Proven strong risk management as a primary management habit – develops risk planning, analysis, response and control on a scheduled basis across all phases of projects/programs.
- Knowledge of contract file maintenance – leads development of Statement of Work or Request for Proposal response. Leads in vendor selection and contracts.
- Ability to successfully negotiate contract terms, SOWs, and service levels with vendors and business partners.
- Ability to leverage personal influence and relationships and using direct persuasion to gain buy-in and compel others to positive action. Can maintain focus through multiple shifting priorities and successfully maneuver through obstacles.
- Demonstrated leadership skills and the ability to assist and guide others. Ability to manage staff using appropriate tools and techniques.
- Excellent analytical, conceptual thinking, planning and execution skills.
- Exceptional Microsoft Office Suite, Project, Visio, and SharePoint skills.
Required Education and Experience
- Background in insurance or Healthcare is required. Experience with Life and Disability, Dental and/or medical insurance industry, business process, and products is ideal.
- PMP Certification is required
- 2 or more years of experience managing people.
- Bachelor’s Degree or equivalent related experience.
- 3-5 years of combined project/program management experience.
- Or, equivalent military experience.
- Substantial vendor management experience, including the ability to manage vendor resources and contractors who are leading projects and programs.
Preferred Education and Experience
- Master’s Degree
- 6 or more years of IT or Business Process experience.
- 8 years’ project management plus 2 years program management experience.