Custodial Services Supervisor

Salary: $25.21 Hourly

Location : Parks & Recreation Division – Frederick, MD

Job Type: Full-time Regular

Job Number: FY24-00117

Department: Parks and Recreation Division

Division: Office of Custodial Services

Opening Date: 08/28/2023

Closing Date: 9/12/2023 4:00 PM Eastern

JOB INFORMATION
The Office of Custodial Services under the Department of Facility Services within the Frederick County Division of Parks & Recreation is committed to providing the highest level of facility management in an effort to maintain a clean, safe, and sanitary environment for all stakeholders who live, work, and conduct business in our Frederick County Government Facilities (Park and NON-Park Sites). Our In-House Custodial staff are required to go through extensive personal background check in order to be approved to work in our high-security facilities.

POSITION DETAILS:
Non-exempt; full-time; 40 hours per week; Monday – Friday; 10:00 a.m. – 6:30 p.m. with the flexibility to adjust schedule based on operational needs; full-benefits

This position will coordinate and oversee the Office of Custodial Services and will make operational decisions using critical thinking skills. While performing this work, the Custodial Services Supervisor must maintain a high level of customer and quality services to the stakeholders and facilities maintained by the office. Supervision is given to the Lead Custodians; supervision is received from the Facility Services Manager, or an assigned designee.

Frederick County Government recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

TOTAL COMPENSATION PACKAGE:
Frederick County offers an extensive compensation package to reflect how much we value our employees. The following is what you can expect in your first year as a full time benefited Frederick County Government employee.

11 days of Vacation leave with increase after 2 years of employment
15 days of Sick leave with unlimited annual carryover
11 paid scheduled holidays, plus 2 additional floating holidays
Day 1 coverage of comprehensive Medical Insurance Plan option to include generous County HSA contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
100% County paid 2x annual salary Group Term Life Insurance benefit
Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
Generous Tuition Reimbursement Program
County and Employee funded Defined Benefit Pension Plan
- Vesting after 10 years of service
- Additional service credit for eligible previous public service, military service, etc.
Other employee paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, etc.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

Oversee Custodial Services operations; assign and coordinate custodial services for assigned County facilities through in-house staff, or contractors
Provide support and guidance to Lead Custodians
Implement a Quality Assurance Program (QAP) that provides standards to be maintained by In-House staff and contractors; use information obtained from inspections to make corrective actions to assure compliance with safety and cleanliness standards.
Make recommendations to the Facility Services Manager (or designee) and implement programs to enhance overall operations in the areas of training, policies, procedures, equipment, facility finish, and/or compliance with Federal, State, and other regulation requirements
Communicate procedures, task assignments, and other information with custodial staff through daily briefings, email, memorandums, etc.
Respond to emergency incidents and situations; drive and operate County vehicles
Identify problems, hazards and safety concerns related to custodial services provided in County facilities; take appropriate action to address and resolve issues
Assist in preparing the annual operating budget and monitoring on-going expenditures
Purchase custodial supplies/equipment utilizing the automated procurement and inventory systems and, as needed, work with Procurement and Contracting on establishing a bid process
Ensure all Custodial Staff maintain proper certifications as it applies to safety or regulation requirements.
Maintain key inventories for Custodial Staff
Maintain Detail Cleaning Program for County Facilities
Maintain an exterior window cleaning program
Maintain websites and marketing of the Office of Custodial Services for internal/external customers
Represent the Office of Custodial for key meetings, conference, trainings, etc.
Represent the Division, on occasion, at the Emergency Operations Center
Perform other related duties as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In addition to the duties listed in the Essential Duties section, each employee in this classification may perform the following other duties. Any single position may not be assigned all duties listed above, nor do the examples cover all duties that may be assigned.
QUALIFICATIONS AND REQUIREMENTS
The qualifications / requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school graduation or the equivalency
Minimum 3 years of responsible work experience in the field of facilities management, custodial services, or property management
Minimum 2 years of supervisory work experience
Possession of valid automobile operator’s license
Current certifications in First Aid, CPR, and AED, or ability to become certified within 6 months of hire

KNOWLEDGE / SKILLS / ABILITIES

Ability to obtain and maintain a Frederick County Employee Driving Permit
Ability to effectively access and utilize computerized scheduling and e-mail systems
Ability to complete Blood Borne Pathogens training and other related training when scheduled
Ability to effectively plan, assign, follow-up and evaluate the work of others
Knowledge of proper types of custodial equipment, cleaning agents, sanitizing chemicals and protective gear to use in all types of cleaning work, and the ability to use them safely
Knowledge of (or ability to learn) the use and operation of a high-speed buffer, standard buffer, vacuum cleaner, carpet extractor and other related equipment
Ability to understand and follow written and spoken (English) instructions
Ability effectively organize work, determine priorities and complete assigned duties with minimal supervision
Ability to develop, maintain, and promote cooperative, professional and effective working relationships with co-workers and the general public

PREFERENCE MAY BE GIVEN FOR:

An Associate’s degree from an accredited college or university in related field
Experience performing custodial team lead duties
Experience using custodial tracking software, such as Spartan Compuclean

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

While working in this position, the employee is constantly walking, moving or traversing and driving; frequently climbing, stooping, kneeling, crouching, lifting up to 20 pounds, lifting between 2-50 pounds and making repetitive motions; occasionally climbing, pushing and pulling up to and over 40 pounds and reaching; rarely crawling and lifting over 50 pounds
While working in this position, the employee is constantly working indoors, outdoors and exposed to chemicals and fumes; frequently working in temperatures above 100 degrees and below 32 degrees, working in dirt, dust, potentially exposed to infectious diseases and required to wear protective equipment; occasionally walking on uneven ground; rarely work in confined spaces, work at heights, work in noise and near machinery

ADDITIONAL INFORMATION / EXAMINATION PROCESS

Ability to work nights, weekends, and holidays as scheduled
Available for on-call emergency situations
Available for a minimum of three mandatory Parks and Recreation events
This position works in high-security facilities, requiring a satisfactory background investigation conducted by the Frederick County Sheriff’s Office, in accordance with established Frederick County Policy

EXAMINATION PROCESS (may include):

1) An evaluation of training and experience
2) One or more interviews
3) A pre-employment background investigation
4) A pre-employment physical examination and drug test

This description reflects management’s assignment of essential duties; it does not proscribe or restrict the tasks that may be assigned.

Retirement Plan:
A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (10 year vesting) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.

Health Insurance:
County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.

Dental Insurance:
Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee’s completion of 30 days of active employment

NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.

Flexible Spending Accounts:
The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $2,700 per year for Health Care Spending and $5,000 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors’ services, and eyeglasses / contact lenses.

Life Insurance:
Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Voluntary Life Insurance Program is offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, spouses and dependents.

Savings Plan – Deferred Compensation:
The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee’s direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time.

Educational Reimbursement Program:
County employees who have successfully passed their probationary period may take up to two job-related courses per semester at any accredited educational institution. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn’t remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.

Employee Assistance Program:
This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related problem.

Leave
Annual Leave – Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year
0 – 2 years 11 days
2 – 10 years 17 days
10 + years 24 days

Sick Leave – Employees will earn sick leave at a rate of 15 days per calendar year.

Sick Leave may also be used for illness of an employee’s child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.

NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.

Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, Military.

Holidays:
The County observes 10 holidays every year and 11 are observed on years of General Elections.

For additional information on Frederick County Governments benefit package, please visit the Division of Human Resources website at

All hires before January 1, 2012, will follow the all benefit and leave rules as described in the Personnel Rules amended October 3, 2013.

Have you earned a high school diploma or the equivalency?

Have you earned an Associate’s degree from an accredited college / university?

Do you have at least 3 years of responsible work experience in the field of facilities management, custodial services, or property management?

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed.NOTE: If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be granted the requirement.

Do you have at least 2 years of supervisory work experience?

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be granted the requirement.

Do you have possession of a valid automobile operator’s license?

Do you have experience performing custodial team lead duties?

Please provide details regarding that work history in the text area below. The work history details provided should include the employer or organization name, dates of employment/service and the duties you performed. NOTE: If Human Resources staff is unable to confirm your related work experience, based on the information submitted, you will not be granted the requirement.

Do you have experience using custodial tracking software, such as Spartan Compuclean?

Required Question

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Job Category

Sports, Fitness and Recreation

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Job Type

Full Time/Permanent

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Salary

USD 25.21 per hour

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Country

United States

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City

Frederick

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Career Level

unspecified

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Company

Frederick County, MD

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JOB SOURCE

https://www.governmentjobs.com/careers/frederickmd/jobs/4178233