Salary: $64,958.00 – $115,268.00 Annually
Location : Hyattsville, MD
Job Type: Career
Job Number: 10549
Department: PGC Parks and Recreation
Opening Date: 08/30/2023
Closing Date: 9/13/2023 11:59 PM Eastern
Description
The Maryland-National Park and Planning Commission (M-NCPPC), a six-time National Recreational and Parks Association Gold Medal Award Winner, is seeking a highly skilled and experienced Public Safety Communications Supervisor to work with the Prince George’s County Department of Parks and Recreation, Park Police Division in Hyattsville, MD.
The Park Police Communications Supervisor manages operations of the Park Police communications center and a team of Communications Technicians. The incumbent works independently to implement all aspects of their work, resolving most problems encountered on their own. Work is reviewed for compatibility with policies and overall effectiveness of the work program. The ideal candidate will demonstrate strong reliability, communication, and customer service skills to perform at an exceptional level. This position reports to the Division Support Branch Manager.
Please Note: The salary range listed above represents the earning potential for this position. Salary is commensurate with experience.
Examples of Important Duties
- Manages and plans work program. Responsibilities include: defining goals and objectives, developing policies and procedures, and establishing standards of operation. Analyzes current practices to determine effectiveness.
- Manages and coordinates operating budget for unit. Prepares annual budget requests, and controls expenditures in accordance with approved budget. Writes purchase orders and check requests. Approves payments.
- Supervises staff. Plans, schedules, assigns, and reviews the work of staff. Monitors, evaluates, and takes action to enhance staff performance. Develops and communicates work and performance expectations. Conducts performance planning and review activities. Recognizes and resolves personnel issues in accordance with Commission policies and procedures. Initiates, recommends, approves, and implements personnel actions including: recruitment, selection, promotion, transfer, discipline and termination of employees with unit. Approves timecards and leave requests.
- Manages activities of unit when involved in major incidents or emergency situations. Coordinates information and provides direction on most serious calls involving unique situations for emergency or police assistance.
- Develops and implements on-going training programs to instruct staff on use of communications techniques, systems, and equipment. Arranges appropriate training for required certification classes.
- Prepares administrative reports. Oversees maintenance of records, files and logs (e.g., Maryland Inter-agency Law Enforcement System (MILES), National Crime Information Center (NCIC), radio transmissions). Ensures performance of monthly validations for computer systems (e.g., MILES/NCIC). Directs periodic inspections, ensuring operation of communications equipment.
- Maintains knowledge of police communications field and evaluates new methods, technology, and programs through the review of technical literature, attendance at conferences and workshops. Participates in interagency committees for the purpose of coordinating and developing programs, resolving problems of mutual interest, and exchanging information. Investigates and resolves complaints involving sensitive issues and problems.
Important Worker Characteristics:
A. Considerable knowledge of: (1) Commission activities, organization, policies and procedures; (2) supervision; (3) dispatching; (4) federal, state, and county laws and procedures pertaining to public safety communications; (5) law enforcement; and (6) geography of the metropolitan Washington, D.C. area.
B. Skill in operation of: (1) personal computer with applicable software; (2) communications equipment (e.g., two-way radio, multi-line telephone system); and (3) general office equipment (e.g., typewriter, copier).
C. Ability to: (1) analyze problems, develop solutions, and implement plans in park police communications setting; (2) calculate fractions, decimals, and percentages; (3) interpret, read and write technical reports and correspondence; (4) interpret legal terminology; (5) develop and manage program budget; (6) supervise staff; (7) communicate effectively; (8) manage serious incidents/sudden emergency situations; (9) organize work efficiently and effectively; (10) provide quality courteous service; (11) receive and record accurate information using automated systems; and (12) maintain confidentiality.
Minimum Qualifications
1. Bachelor’s Degree in Business Administration, Parks, Recreation, Communications, or any related field.
2. Three (3) years of progressively responsible administrative or management experience in the area of law enforcement, public safety communications, or closely related field, including at least one year in a lead or supervisory capacity.
3. An equivalent combination of education and experience may be substituted, which together total seven (7) years.
4. Good character (i.e., must pass background investigation).
5. Must have current Criminal Justice Information Systems (CJIS) certification and National Crime Information Center (NCIC) CN1 certification at time of hire. If certifications are lapsed, then recertifications are obtained within three (3) months of employment.
Supplemental Information
Class/Spec: Public Safety Communications Supervisor
Working Conditions:Works in park police communications center. May be exposed to persons who are upset and exhibiting stress and frustration. May be exposed to life-threatening situations. May work weekends and holidays. On call 24 hours.
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.
THE MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION
2023 BENEFIT SUMMARY FOR MERIT SYSTEM EMPLOYEES
The following benefit summary is provided for informational purposes only and is not, nor should be construed as an employment agreement with the M-NCPPC, implied or actual. It is not all-inclusive and is subject to change. Benefits listed are extended to all Merit System employees of the Maryland-National Capital Park and Planning Commission (M-NCPPC). All plans are optional except the Defined Benefit and Long-Term Disability plans.
Eligibility
You have 45 days from your hire date to elect your benefits. Your coverage begins on the first of the month following receipt of your enrollment forms and required documentation.
Retirement Programs
- Defined Benefit Plan (Mandatory Participation) – Plan E excludes FOP members.
Plan: Employee Contribution
Plan C: 9%* of base salary (FOP members only) – *9.5% Effective 4/1/2023
Plan E: 4% of base salary up to maximum Social Security Wage Base (SSWB) and 8% in excess of SSWB.
- Deferred Compensation MissionSquare 457 plan (Optional)
- Traditional and Roth IRAs (Optional)
Health Insurance Plans (FOP Members Pay 23% for Medical, Prescription and Dental and same as all other employees for Vision.) All other employees pay percentage below.
- Medical
- Kaiser Permanente Health Maintenance Organization (HMO) with Prescription Plan – (15%)
- UnitedHealthcare Select Exclusive Provider Organization Health Plan (EPO) – (20%)
- UnitedHealthcare Choice Plus Point of Service (POS) – (20%)
- Low, moderate, and high options are available. Frequency of covered services differs.
Flexible Spending Accounts (Employee Pays 100%)
- Medical Account – Maximum annual contribution: $2,850
- Dependent Care Account – Maximum annual contribution: $5,000
Long-Term Disability Insurance (Mandatory Participation)
- Employee Pays 20%: Commission Pays 80% (FOP Members Pay 100%)
- Benefits paid at 66 2/3% of base salary, maximum of $6,000/month
Supplemental Long-Term Disability Insurance (Employee Pays 100%)
- Benefits paid at 66 2/3% of base salary that exceeds $108,000; capped at $216,000
Basic Life and AD&D Insurance (Employee Pays 20%: Commission Pays 80%)
- Two (2) times base salary; maximum benefit is $200,000 for each
- Automatic coverage with opt-out provision
Supplemental and Spouse/Dependent Life Insurance (Employee Pays 100%)
- Supplemental – 1,2,3,4, or 5 times base salary; maximum benefit is $750,000
- Spouse/Dependent Combination – $10,000/$5,000, $20,000/$10,000, or $30,000/$15,000
Sick Leave Bank (Contribution and Benefit hours prorated for part-time employees)
- Employees have 60 days from date of hire to enroll.
- Employee contributes 8 leave hours each year
- Annually covers up to 688 hours for own serious medical condition, and 480 hours for parental responsibilities (birthadoption or foster care), and 80-160 hours for serious medical condition of an immediate family member
Leave Programs
- Annual: 15 days per year
- Personal: 3 days per year (12-month waiting period)
- Sick: 15 days per year
- Holidays: 11 days per year
Other Benefits
- Credit Union
- Employee Assistance Plan
- Legal Services Plan
- Tuition Assistance Program
- Wellness Program
- Work-Life Program
For a more detailed description of benefits, please contact the Commission’s Health and Benefits Office at benefits@mncppc.org or 301-454-1694.
01
Do you have current Criminal Justice Information Systems (CJIS) certification? (If certification is lapsed, must recertify and obtain within three (3) months of employment.)
- Yes
- No
02
Do you have a current National Crime Information Center (NCIC) CN1 certification? (If certification is lapsed, must recertify and obtain within three (3) months of employment.)
- Yes
- No
Required Question