Salary: $37.61 Hourly
Location : Santa Clara, CA
Job Type: As-Needed
Job Number: AN-595
Department: Finance
Opening Date: 08/31/2023
Closing Date: 9/22/2023 4:00 PM Pacific
FLSA: Determined by Position
Bargaining Unit: NA
Description
The City
The City of Santa Clara is a “full service” city – one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.
The Position
The Finance Department seeks to recruit an As-Needed Temporary Employee to perform duties similar to a Meter Reader. The ideal candidate has experience working independently, with a high level of motivation, integrity, and customer service. The incumbent will read between 500 and 1,200 analog and digital residential, commercial, and industrial water and electric utility meters per day and ensure the accuracy of readings entered into a hand-held data entry terminal.
THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT.MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.
Please note that this is an as-needed, non-benefited assignment. As an as-needed employee, this is an “at-will” position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.
Additional Information:
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at Applications must be submitted by the filing deadline of September 22, 2023. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.
The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or
Typical Duties
Duties may include, but are not limited to, the following:
Under general supervision:
• Reads water and electric meters located on the customer’s property
• Enters readings, access information, trouble codes and other data into a handheld meter data recorder with some readings requiring basic mathematical calculations
• Respects the property of others when entering the yards, homes, or buildings of customers
• Drives a City vehicle, walks long distances, climbs stairs, lifts water meter box covers, heavy gratings covering industrial water meter vaults, trap doors, and opens and closes heavy gates and doors
• Visually inspects meters and reports hazardous circumstances (e.g. dangerous meter locations, abnormal utilities, cut or missing seals, broken glass, inoperative meters, exposed electrical wiring, open or broken water or curb meter boxes, etc.) to electric and/or water meter shop so the condition can be remedied
• Reports non-standard meter conditions (e.g. meters which appear to have been tampered with etc.,) low hanging wires, sidewalk displacement to supervisor
• Interacts with customers to gain access to their premises, answers questions and/or explains reason for entry
• Manually resets Electric Demand Meters as required
• Reports citizens’ complaints to supervisor and electronically updates customer accounts accordingly
• Explains electrical service procedures to customers; refers questions to proper departments as necessary
• Answers general questions regarding billing or other utilities-related subjects
• Performs other related duties as assigned
Minimum Qualifications
EDUCATION AND EXPERIENCE
Minimum Qualifications:
• Graduation from high school or possession of a GED
• One (1) year of public contact experience
Desirable Qualifications:
• Experience working on a route and using a handheld device is desirable.
• Knowledge of basic computer skills is desirable.
LICENSE
Possession of a valid California Class C driver’s license is required at time of appointment and for the duration of employment.
OTHER REQUIREMENTS & SPECIAL CONDITIONS
• Eyesight capable of reading meters from a distance.
• Incumbents may be required to work in inclement weather.
• May be required to work shifts, weekends, and odd and unusual hours in the performance of duties and emergency situations.
• Frequent daily contact with dogs.
• Must be able to perform all of the essential functions of the job assignment.
Knowledge, Skills, and Abilities
Knowledge of:
• Basic mathematical calculations
• Environmental and safety practices, procedures and standards
Ability to:
• Operate a handheld device and utilize appropriate software
• Perform simple arithmetical calculations quickly and accurately
• Learn to read water and electric meters
• Record readings and service orders by entering data through a 10-key pad of a handheld device
• Interact with dogs without fear or hesitation
• Communicate effectively, both orally and in writing
• Learn departmental procedures and programs
• Deal tactfully and courteously with others, including coworkers, supervisors and the general public
• Establish and maintain effective working relationships with those contacted in the course of work
• Work in a team-based environment and achieve common goals
• Remain calm under stress
• Effectively handle multiple priorities, organize workload and meet strict deadlines
• Work without direct supervision for long periods of time
• Walk or stand for extended periods of time
• Bend, stoop, reach, carry, crawl, kneel, climb and lift as necessary to perform assigned duties
• Perform physical labor including lifting up to 50 pounds of static weight
N/A
01
Please select the option below that best describes how you meet the minimum qualifications for this position:
- I have a high school diploma or GED and one (1) year of public contact experience.
- I do not meet the minimum qualifications for this position.
02
Do you possess a valid Class C California Drivers License?
- Yes
- No
- No, but I have the ability to obtain one at the time of appointment.
Required Question