Title: Event Specialist
State Role Title: Food Services Technician I
Hiring Range: $18.00 per hour
Pay Band: 2
Agency: Virginia Museum of Fine Arts
Location:MAIN MUSEUM
Agency Website:vmfa.museum/jobs
Recruitment Type: General Public – G
Job Duties
Event Specialist (Wage, Non-exempt)
At the Virginia Museum of Fine Arts (VMFA), we facilitate beautiful memories.
The Events Team is relentlessly passionate about their work. Every event detail is a touchpoint, a foundational pinning, evoking the right ambiance, feeling, and desired energy. Our dedicated service professionals bear witness and make possible some of the best days ever for our guests.
“…people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou
We welcome applications to skilled service professionals who are team-centric and positively energetic to join the museum as Event Specialist.
This is a part-time, non-exempt position without benefits, eligible to work up to approximately 28 hours per week on average and up to 1,450 hours annually (May 1 – April 30).
Why Join the Events Team?
Inclusive Workplace
We are proud of our diverse workforce and vibrant art-filled surroundings. We value your strengths and experiences. Come be yourself!
Flexible Scheduling
The team works to provide reasonable and advanced-scheduling notice to staff within the agreed upon availability. We are open 365 days a year, therefore there are a number of event opportunities to work.
Team-centric
Work with people whose talents shine not only at work but also beyond work hours. Many of our staff are creatives who find an ease in serving others, have an eye for the details, and enjoy the flexibility this position offers.
Mission-Driven
Revenue from events and other Enterprise operations directly supports museum operations. VMFA is the only art museum in the United States open 365 days a year with free general admission. Our purpose is to collect, preserve, exhibit, and interpret art and to encourage the study of the arts.
Professional Environment
Professionalism is a key tenet in our workplace. We treat each other no less than how we treat our guests. Come create career-supportive relationships with some of the best service professionals in the industry. Learn and grow with us.
Perks
All VMFA staff enjoy free admission to special exhibitions, previews of special exhibitions, employee pricing for select museum programs and classes, and discounts at Amuse, Best Café and the VMFA Shop.
About the Work
The work is straightforward, and makes guests feel special.
Here is how Event Specialists accomplish this as a team:
First point of contact for event inquiries; Respond to potential clients by sending sales and event relevant information by email, phone and on-site in a friendly professional manner
Help support “day of” set-up area(s) to specifications, bringing life to event’s vision, support ceremonies, linens, lighting, décor, accessories, etcetera.
Anticipate and accommodate guest needs, respond to requests in a professional and polite manner.
Lead and help support management team; help train new team members
Support other event-related activities.
Help support break down of event areas, returning to pre-event status, if needed.
Minimum Qualifications
Minimum Qualifications:
Excellent interpersonal skills and the ability to demonstrate a professional demeanor with guests and other employees.
Ability to read, comprehend and follow basic floor plans, menus, and instructions
Computer literacy and the ability to learn and use new software, proficiently
Ability to multitask, solve problems and make sound decisions in an ever-changing event landscape
Ability to remain calm, professional, and gracious in a fast paced, high-pressure environment.
Ability to maintain a professional demeanor and appearance during events.
Ability to use fine and gross motor skills; finger and hand dexterity; reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl; talk and hear; and taste and smell.
Ability to stand or walk for up to 10 hours.
Ability to lift or move up to 50 pounds.
Ability and understanding of how to set up and break down event areas; knowledge and understanding of how to set linens, tableware and create an elegant event atmosphere
Additional Considerations
Prior fine dining or food service experience, particularly in events (1-2 years).
Knowledge of ABC best practices and regulations’ RSVP or TIPS training
Experience supporting managements in events, administrative experience, customer service experience
Knowledge of fine dining, beer, wine, and food is also preferred.
ServSafe certification.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidates must pass a criminal history background check.
Special Instructionsfor Applicants:
Please submit three (3) references. Provide full name, phone number and email address. References may be attached in a separate document in the “other” field in the portal; or they may be included with the resume or cover letter.
Professional references are preferred. Other reference types will also receive consideration. References should be able to attest to your knowledge, skills, and abilities, especially qualifications relevant to the position for which you are applying.
Interested individuals must submit an online application.Posting may close after five business days of opening. Applicants are strongly encouraged to apply before 11:55 pm on November 2nd, 2023.
Please contact the HR office at recruitment@vmfa.museum if you need assistance.
VMFAis anEEO/AA and Virginia Values Veterans (V3) Certified Employer. Diverse and inclusive hiring practices are at the heart of what we do at the Virginia Museum of Fine Arts.Read more.
Contact Information
Name: Human Resources Services
Phone: please email
Email: recruitment@vmfa.museum
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.