The Amazon Books/Kindle Design Studio is seeking a customer-obsessed Senior UX Manager. This role will be responsible for defining, articulating, and championing the future vision for our customers engage with Books products. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.
This role is for a hands-on leader who establishes a vision and strategy, scales their impact by empowering designers, and elevates the design quality of the entire team. You will develop strong relationships with fellow Design Leaders and partner closely with Product, Engineering, and Business counterparts throughout the organization to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers’ problems, always putting their needs first.
Key job responsibilities
– Build, mentor, and lead a diverse team of world-class design practitioners.
– Define the overall design vision for innovative advertising experiences and be a bar raiser for quality of work.
– Work across design verticals to standardize and educate others on design systems and visual languages.
– Analyze customer problems and oversee the design of delightful solutions that meet measurable business goals.
– Work closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives.
– Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.
– Present design work to partners and executive leadership for review, feedback, and sign-off.
– Measure the success and effectiveness of UX innovations.
A day in the life
The Senior UX Manager, Amazon Books/Kindle will elevate the entire team. You will inspire and mentor UX practitioners and partners, leading projects throughout the planning, design, and development cycle. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will use your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.
About the team
The Books Design Studio creates the full breadth of solutions that power the world’s biggest and most loved digital reading products. This includes everything from the tools and services that authors and publishers use to make their books, the discovery and shopping experiences our customers use to find their next great read, and the apps and Kindle devices used for reading across the globe. To help us delight our customers, we are seeking a talented, creative, and customer-obsessed Senior UX Manager to join our research team in Seattle WA, reporting in to our Head of Design.
We are open to hiring candidates to work out of one of the following locations:
New York, NY, USA | San Francisco, CA, USA | Seattle, WA, USA
BASIC QUALIFICATIONS
– 10+ years of design experience
– 5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience
– Experience managing teams
– Experience leading a diverse team in the delivery of experiences from end to end (user flows, wireframes, high-fidelity visuals)
PREFERRED QUALIFICATIONS
– Experience presenting to and effectively advising senior leaders outside of design
– Experience embedding design within product teams for agile design and development collaboration
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,300/year in our lowest geographic market up to $268,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.