Agency : Department of Innovation and Technology
Posting Start Date: 9/11/2023
Closing Date/Time: 09/27/2023
Salary: $4,331.00 – $6,221.00/mo CBA Applies (anticipated starting salary for non-state is $4,331.00/month.
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC028
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 30805
The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a night shift Support Services Data Processing Lead coordinating functions of a large, complex information processing system operations program for DoIT/DES. In the position you will identify and resolve operating issues and ensures functional accuracy for production processing. In addition, you will serve as a lead worker to a team of Data Processing staff. If you possess these knowledges, skills, abilities and experience, we invite you to join the DoIT Team today!
As a State of Illinois employee, you receive a comprehensive benefits package including:
- Competitive Group Insurance benefits including health, life, dental and vision plans
- Flexible work schedules (when available and dependent upon position)
- 10-25 days of paid vacation time annually (10 days for first year of state employment)
- 12 days of paid sick time annually which carryover year to year
- 3 paid personal business days per year
- 13-14 paid holidays per year dependent on election years
- 10 weeks of paid maternity/paternity leave
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program – voluntary supplemental retirement plan
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Job Responsibilities
35% Under direction, serves as a night shift Support Services Data Processing Lead for the Department of Innovation & Technology (DoIT) supporting the Illinois Department of Employment Security (IDES):
- Coordinates functions of a large, complex information processing system operations program
- Assists supervisor in maintaining shift production priorities for computer operations
- Identifies and resolves operating issues and ensures functional accuracy for production processing
- Determines proper operating procedures when confronted with machine and/or production halts and errors
- Compiles information and conducts studies to provide recommendations to the Night Shift Supervisor concerning personnel, equipment, down-time and procedural changes
- Prepares and composes shift reports and other various logs for monitoring and controlling the system
- Collaborates with the Production Support Sub section and the day shift computer operator team to provide a continual 24-hour operation
- Reviews and analyzes computer printouts and punch-outs to ensure conformance set standards
- Confers with users concerning the development of new standards and procedures
20% Serves as designated lead worker:
- Assigns and reviews work
- Provides guidance and training to assigned staff
- Advises immediate supervisor regarding performance of staff
15% Sets console control and adjusts peripheral machines:
- Manually operates the console keyboard and controls system input and output devices.
- Monitors the CA Scheduler responding to any operator intervention requests.
- Confers with DoIT Command Center on system requirements for links, nodes, lines, and other telecommunication access methods.
- Submits jobs through the Time-Sharing Option (TSO) device
Job Responsibilities Con’t
15% Performs production control functions:
- Provides interface between input/output and the user being serviced
- Takes remedial action and notifies user of problematic situations
- Operates Micro Image Processor, Ekta Fiche Duplicator and paper handling machines
5% Assists with ordering, delivering, placement, and relocation of all computer-related supplies:
- Cleans printers, card readers, and tape drives to prevent build-up of paper, dust, and foreign matter harmful to operation.
5% Keeps abreast of new developments in the data processing field:
- Continues education by attending meetings, training sessions, seminars and conferences to increase familiarity with and maintain current on products, vendors, techniques and procedures
- Attends demonstrations and exhibitions related to assigned operations
5% Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to the completion of high school.
- Requires four (4) years of previous related experience such as is typically gained at the Data Processing Specialist level.
OR
- Requires two (2) years of college coursework
- Requires three (3) years of previous related experience.
Qualifying state employees in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.
Preferred Qualifications (In Order of Significance)
- Three (3) years of experience coordinating functions of a large, complex information processing system operations program
- Three (3) years of experience leading or supervising a data processing team
- Three (3) years of experience in job control language set up and correction.
- Three (3) years of experience with information system job submission, operation monitoring and computer production procedures
- Ability to write directives or instructions in a complete and concise manner.
- Ability to gain and maintain effective working relationships
- Ability to coordinate multiple components of a complex information processor system.
- Ability to provide leadership, guidance, instruction, and training to lower-level staff.
Conditions of Employment
- Requires ability to travel.
- Requires ability to pass a position specific, agency required background check.
- Requires ability to work outside of normal business hours to meet deadlines.
- Requires ability to use agency-supplied equipment (cell phone, laptop, etc.).
- Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
- This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifing or carrying of objects weighing up to 10 pounds.
Work Hours: Sun/Mon/Tues 6:00pm – 6:30am
Work Location: 33 S State St Chicago, IL 60603-2804
Agency Contact: Lois D. Green
lois.d.green@illinois.gov
Job Family: Science, Technology, Engineering & Mathematics
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
The Department of Innovation & Technology (DolT) is the state’s IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com