Computer-Aided Dispatch (CAD) and 911 Specialist (HRECC)

Salary : $48,796.80 – $53,684.80 Annually

Location : Harrisonburg, VA

Job Type: Full-Time

Job Number: 5365 – (Sept 2023)

Department: Emergency Communications Center

Opening Date: 09/19/2023

Closing Date: 9/28/2023 5:00 PM Eastern

FLSA: Non-Exempt

Description

Do you want a career that allows you to utilize your IT experience in an industry where your daily work will make a direct impact on public safety? If so, consider applying to the CAD and 911 Specialist position with the Harrisonburg-Rockingham Emergency Communications Center (HRECC)!

The CAD and 911 Specialist is a full-time position with benefits and a preferred hiring range of $23.46 – $25.81 per hour (equivalent to $48,796 – $53,684 annually); however, an exact offer will be dependent upon the selected candidate’s qualifications/experience and in compliance with City policy.

As the CAD and 911 Specialist, you’ll perform skilled technical work in the technical planning, operation, repair, maintenance, and oversight of all elements of the Public Safety CAD technology and telephone technology, including non-emergency and administrative telephone technology. As a subject-matter expert, you’ll serve as the liaison to the City of Harrisonburg and County of Rockingham Geographic Information System (GIS) Administrators, coordinate with the Virginia Department of Emergency Management (VDEM), 911, and Geospatial Services Bureau (NGS), and coordinate with members of the Technology Division Team to identify, procure, and deploy new and updated technologies for the Center. The Center operates 24/7/365 and this position is subject to emergency activation at any time.

A full list of essential job functions and the ideal candidate’s knowledge, skills, and abilities for this position is available in the class specification.
Minimum Qualifications
Minimum Requirements at Time of Application:

  • Associate degree in information technology or related field and considerable (3-5 years) experience in public safety, public safety CAD and telephony, information technology, GIS, or similar work. An equivalent combination of education and experience may be used to meet this requirement.
  • Valid driver’s license.
  • Availability to primarily work dayshift with nights and weekends periodically, as business needs dictate.

Requirement After Hire Date:

  • Criminal Justice Information Services (CJIS) Security Training within six months of hire.
  • National Emergency Number Association (NENA) Emergency Number Professional (ENP) Certification within three years of hire.

Preferred Qualifications (Not Required for Consideration):

  • Certification in ArcGIS.
  • Computer Technology Industry Association (CompTIA) A+ Certification or CompTIA Network+ Certification.

Successful applicants for this position will be subject to the following screenings and must receive satisfactory results:

  • DMV Driving Record Review;
  • Criminal Background Investigation, including CJIS, Virginia Criminal Information Network (VCIN), and fingerprinting;
  • Personal History Statement*.

*Automatic Disqualifiers for Employment at the HRECC per State Regulations:

  • Felony conviction;
  • Conviction of Class 1 or 2 misdemeanor, excluding those set forth in Title 46.2 of the Code of Virginia;
  • Two or more D.U.I. offenses;
  • Crimes characterized as involving moral turpitude (i.e., lying, cheating, or stealing) or gross misconduct (i.e., crimes against a person and crimes involving drugs or other controlled substances); and
  • Other relevant criteria to this position.

*Please note that the list above is not all-inclusive and is subject to the State Regulations, as amended. Candidates may review a copy of the Disqualifying Criteria online.
Supplemental Information

To Apply: In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history, by 5:00pm EST on September 28, 2023.

The City provides an excellent benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave and holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.

The City of Harrisonburg and HRECC are Equal Opportunity Employers.

Full-time employees are eligible for a comprehensive benefits package that includes:

  • Health and Vision Insurance
  • Dental Insurance
  • Paid Leave
  • Thirteen paid holidays
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Life Insurance
  • Flexible Spending Accounts – Medical and Dependent Care
  • Health Savings Account
  • Virginia Retirement System
  • Deferred Compensation Plan through MissionSquare
  • Employee Assistance Program

Additionally, the City is a qualified employer under the Public Service Loan Forgiveness (PSLF) Program, which may qualify you for student loan forgiveness if you meet the PSLF Program requirements.

01

What is your highest level of education?

  • Less than 8th Grade
  • Completed 8th Grade
  • Attended High School
  • High School Graduate
  • GED
  • Attend College
  • College Graduate
  • Attended Graduate School
  • Master’s Degree
  • Graduate study beyond Master’s
  • Ph.D. or professional degree

02

How many years of experience do you have in public safety, public safety CAD and telephony, information technology, GIS, or similar work?

  • I do not have any experience.
  • I have some experience but less than 1 year of experience.
  • I have at least 1 year but less than 3 years of experience.
  • I have at least 3 years but less than 5 years of experience.
  • I have 5 or more years of experience.

03

Which of the following driver’s license do you possess?

  • No Valid Driver’s License
  • Valid Driver’s License
  • Valid Commercial Learner’s Permit
  • Valid Commercial Driver’s License (Class A or B)

04

Are you available to primarily work dayshift with nights and weekends periodically, as business needs dictate?

  • Yes
  • No

05

Which of the following do you currently possess? Please select all that apply.

  • Criminal Justice Information Services (CJIS) Security Training
  • National Emergency Number Association (NENA) Emergency Number Professional (ENP) Certification
  • Certification in ArcGIS
  • CompTIA A+ Certification
  • CompTIA Network+ Certification
  • None of the Above

Required Question

Job Category
Media, PR and Communications
Job Type
Full Time/Permanent
Salary
USD 48,796.80 - 53,684.80 per year
Country
United States
City
Harrisonburg
Career Level
unspecified
Company
City of Harrisonburg, VA
JOB SOURCE
https://www.governmentjobs.com/careers/harrisonburg/jobs/4208158