Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In Small, Medium, and Corporate (SMC) and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is committed to delivering the global digital scale engine for our business — this is where you come in.
Within the SMC & Digital Sales organization, the Digital Acquisition center of excellence delivers innovation and performance that accelerates growth for our customers at scale. We are a showcase for digital innovation to acquire and grow customers through connecting sales and marketing motions, signals, and talent. This is an exciting opportunity to join a dynamic and diverse team that is at the forefront of transforming the way Microsoft sells to small and medium businesses. You will have the chance to work with some of the best talent in the industry, collaborate with cross-functional partners and make a positive impact on millions of lives around the world.
Qualifications:
Required/Minimum Qualifications
- Bachelor’s Degree in Business, Operations, Finance or related field AND 8+ years work experience in program management, process management, process improvement
- OR equivalent experience.
- 6+ years management (e.g., people, project, process, vendor, change) experience.
Additional or Preferred Qualifications
- Bachelor’s Degree in Business, Operations, Finance or related field AND 12+ years experience in program management , process management, process improvement
- OR Master’s Degree in Business, Operations, Finance or related field AND 10+ years program management experience, process management, process improvement
- OR equivalent experience.
- 8+ years people management experience.
- 5+ years in cloud-based business with sales operations/enablement experience
- Able to positively manage ambiguity and complex, matrixed, & fast paced environments
- Team leader with a track record of helping others to achieve team goals
- Established business acumen and mental agility to ramp quickly across diverse businesses and organizations
- Exceptional time and project management skills with experience in successfully running multiple workstreams simultaneously
- Verbal and written communication skills, with the ability to clearly articulate complex issues and formulate recommendations to a wide variety of stakeholders
- Analytical skills and ability to use data to drive meaningful business decisions
- Proven effectiveness collaborating across groups and driving multi-stakeholder planning processes to desired results
- An owner mindset – biased toward action and able to positively influence across functional teams
- Proactive positive outlook and approach to change management
Business Program Management M6 – The typical base pay range for this role across the U.S. is USD $124,800 – $266,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $159,000 – $292,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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Responsibilities:
In this leadership role, you will lead a team of Business Program Managers responsible for the Digital Sales Enterprise sales motions. This role will be instrumental in leading the execution of the end-to-end global sales strategies, sales enablement, and sales performance across multiple digital sales motions. This role will be accountable for leading the operationalization of sales strategy, driving growth, and accelerating transformation through strategic leadership, managing operational rigor, driving change management excellence, and effective sales enablement at scale.
- Drive end-to-end sales motion program management, and drive global execution & alignment across multiple digital sales engines
- Be the lead between the Global Demand Center (GDC), digital sales centers, and the global Digital Acquisition team working to drive continuous signal quality improvement and increased sales conversion
- Act as the global role lead and develop and land the Role Success criteria & guidance for managers and sellers
- Optimize seller productivity and business performance through robust sales enablement programs and skilling & readiness initiatives
- Champion the go-to-market strategy and build the community cadence for sellers and managers fostering best practices across motions and regions
- Develop business requirements for capabilities and digital tooling to drive digital seller experience & effectiveness
- Lead fiscal year planning in close partnership with Cloud Solution Architect (CSA) teams, GDC, and SMC & Digital Sales, and support broader planning workstreams to continuously improve and optimize the sales model(s), and effectively land changes across the organization
- Additional ad-hoc projects as business needs arise