Job Description
The World at Abt
Solving the world’s most pressing issues and improving the quality of life for people worldwide is what we do every day at Abt Associates. Creating a more equitable world is no small task, but we are driven by big challenges.
We are a team of 4,000+ people in over 50 countries working in unison and focused on the bigger picture. Only by sharing our commitment and energy do we affect change and push the boundaries of what’s possible. We welcome diverse ideas, backgrounds, and viewpoints – joining Abt means access to exceptional thinkers at the top of their game.
To thrive at Abt is to embrace flexibility and collaboration. Our open culture allows you to balance your work and personal life as needed to optimize personal well-being. Creating a more equitable world starts from within – we look after people around the world, and we’ll do the same for you.
Ready to embrace rewarding and meaningful work? Now’s your chance.
The Opportunity
As the Client Solutions Architect (CSA), Resilient Health Systems, you will hold a key position within Abt’s Global Development Group. You will support Abt’s Resilient Health Systems Portfolio and its associated client accounts (e.g., Health Systems Strengthening and Global Health Security) to generate client demand, capture new business opportunities, secure key contract recompetes, and engage with delivery teams to ensure client-centric solutions on projects that fully understand and effectively respond to the client’s needs, constraints, objectives, and operating environment.
You will serve as an expert in health systems strengthening and global health security solutions, supporting client delivery, client development, demand generation, capture, and proposal activities. You will apply your client and domain-specific subject matter knowledge to help Abt tailor solutions to clients’ problems, drawing from across Abt’s capabilities and the repeatable solutions developed and maintained by Abt’s capability lines. Your strong customer perspective will help Abt to incorporate these solutions into proposals and, upon project award, you will engage with delivery teams to facilitate responsive delivery of the technical solution in the client’s environment.
Core Responsibilities
- Supports Resilient health systems portfolio and client account leads in developing strategies and plans for growth.
- Supports capture and bid of the portfolio’s top opportunities and critical recompetes.
- Supports, and may serve as, the opportunity lead and/or technical lead for capture and proposal efforts with Resilient Health Systems clients.
- Engages with Account Portfolio Leads and other experts across all Abt’s capability lines to craft effective, winning solutions that are responsive to the client’s needs and operating realities.
- Helps to craft effective capture and win strategies and frequently serves as a color team reviewer.
- Acts as a conduit with the Delivery organization and the Solutions organization to coordinate and obtain knowledge, expertise, and solutions needed for individual bids.
- Partners with portfolio lead, client account leads, project leads, and others to develop, lead, and execute client demand generation efforts. Seeks, develops, and shares information that extends Abt’s knowledge of Health Systems Strengthening and Global Health Security. Applies such information to guide development and delivery of concepts, theories, and products in the Health Systems Strengthening and Global Health Security space.
- On newly awarded opportunities, supports account and project leadership to transfer the technical vision to the project team and to support the translation of that vision to technical, management, and staffing solutions fit to the client’s operating environment.
- Can serve as a technical advisor and/or project quality reviewer on projects within the portfolio, leveraging their domain and customer expertise.
- Supports critical client conversations on projects and captures, to include helping to manage issues, address points of customer dissatisfaction, and gain the customer’s assessment of Abt performance (e.g., “voice of the customer”).
What We Value
- Level 4: Bachelor’s Degree + Nine years of relevant experience, or Master’s Degree + Seven years of relevant experience, or PhD + four years of relevant experience.
- Level 5: Bachelor’s Degree + Twelve years of relevant experience, or Master’s Degree + Ten years of relevant experience, or PhD + eight years of relevant experience.
- Significant experience in business development and client relationship management. Proven track record of winning work, including in roles such as Opportunity Lead and/or Technical Lead.
- Experience identifying and selecting solutions appropriate to Health Systems Strengthening and Global Health Security, and appropriately tailoring project approaches to client needs.
- Proven expertise in the sector; Exhibits ingenuity, creativity and resourcefulness in understanding and advancing thought leadership in Health Systems Strengthening and Global Health Security.
- Ability to act independently to uncover issues and propose solutions associated with meeting client needs in Health Systems Strengthening and Global Health Security.
- Experience and willingness to work in a highly matrixed environment.
- Willingness to mentor and develop other staff in the account both on methods and on business development, and to contribute to a positive team environment in the Resilient Health Systems portfolio and across the Global Development Group.
- Commitment to Abt’s mission to improve health and well-being for people worldwide, and to Abt’s commitment to centering equity as the cornerstone of our identity.
What We Offer
We foster an environment where you can Thrive Your Way. Our innovative programs are designed to help balance your work and personal life. The approach toward your wellbeing centers around comprehensive benefits, flexible schedules, and professional development.
This position offers an anticipated annual base salary range of approximately $120,888.08 to $222,434.06 and may vary by ten percent depending on candidate geographic location. Salary offers are made based on internal equity and market analysis.
Abt Associates is an Affirmative Action/Equal Opportunity employer committed to fostering a diverse workforce. Abt Associates provides market-competitive salaries and comprehensive employee benefits. Local candidates are strongly encouraged to apply.
Disclaimer: Abt Associates will never ask candidates for money in exchange for an offer of employment.
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About Us
Around the world, vulnerable populations face an array of complex problems. At Abt, we’re committed to making fundamental societal change in these disproportionately affected communities. We help wherever we’re needed. Here, you’ll collaborate with an international network of talented colleagues as you design and implement solutions for critical health, climate, economic, and governance issues. In partnership with local and indigenous communities you will help to improve lives and livelihood. All the while having the support and encouragement of leaders who always put your career and wellbeing first. Come make a World of Difference with us.
At Abt Associates, our commitment to creating a more equitable society for populations around the world starts from within. We understand how communities can flourish when people are given the right resources and support, and at Abt we continuously strive to cultivate a culture where there are no barriers to personal and professional fulfilment. Our welcoming and inclusive environment, our stance on employee wellbeing and flexibility, our deliberate approach towards expanding our talent representation, and our Employee Networking Groups are just some of the ways we ensure that everyone at Abt can thrive. With an eye towards continuous improvement, we know there’s always more to be done. And we’re set on doing it.