POSITION SUMMARY
AtYour Service by Christwood is looking for a highly organized anddetail-oriented Office Associate to keep our growing off campus homeservices division of Christwood running smoothly and efficiently. This is agreat opportunity to assist the Executive Director with an array of tasks andprojects and provide general administrative support.
- 10-15 hours a week with some work from home opportunities.
- $18/hour
- Family friendly schedule
- Flexible hours
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet all persons in a friendly, courteous manner. Informs, guides, directs or otherwise assists residents, clients, visitors, staff or vendors tactfully and congenially to present the best possible image of At Your Service by Christwood.
- Answer all incoming calls; screening and distributing calls to appropriate person, taking and properly distributing telephone and/or other messages as needed.
- Assistin managing social media platforms (Facebook and Instagram)
- Screen calls and gives callers information as needed on all the services we offer.
- Createpromotional flyers and collaterals as assigned.
- Assistin managing client accounts and perform light bookkeeping.
- Helpset up and participate in offsite events and meetings as needed.
- Order supplies and maintain an inventory for the At Your Service team.
- Run errands on and off campus as well as picking up any needed job materials and office supplies.
- Preparecommunications such as memos, emails, invoices, reports, and othercorrespondence and assist with mass mailings of marketing materials.
- Maintain calendars and schedules appointments.
- Createand maintain electronic filing system.
- Provide additional support as needed.
OTHER RESPONSIBILITIES
- Attends in-service training and education sessions as assigned.
- Accepts and completes any work or projects given in a timely manner.
- Follows up on all clients within 24 hours of service and monthly thereafter.
- Uses understanding of facility philosophy and organization structure in responding to residents, clients, visitors, employees, vendors or Department Director comments, requests and complaints, etc.
Embodies and exhibits the Christwood’s iCARE principlesin day-to-day operations: Integrity, Compassion, Accountability, Respect, andExcellence.
QUALIFICATIONS
- Experience in business, customer service, and working with seniors is a plus.
SKILLS
- Proficient in the use of computer systems and standard office software(Microsoft Office Suite, Canva, or other design software.)
- Experience in business social media management a plus. Strong written and verbal communication skills, grammar and technicalwriting skills.
- Excellent interpersonal and relationship development skills with theability to anticipate the needs of clients and family members.
- Ability to multitask, organize and follow-up with minimal supervision.
- Problem solver and critical thinker.
- Exceptional communication skills, both written and verbal.
- Strong organizational skills and attention to detail.
- Experience in a professional office or hospitality environment, wheregood communication and client relation skills are essential.
- Ability to multitask, prioritize and manage multiple tasks effectivelyand efficiently.