Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
We are looking to hire a dedicated Technical Architect Staff specializing in Containerization and Public Cloud Operations. This is a cornerstone role in modernizing and scaling an organization’s cloud infrastructure. The candidate will demonstrate profound mastery of Kubernetes, including cluster deployment and full lifecycle management of Kubernetes clusters. This role will also focus on improving Cloud Operations and FinOps practice.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX; Plano, TX ; Tampa, FL or Charlotte, NC. Relocation assistance is available for this position.
Sets technology strategy, direction and provides architecturally compliant solutions for a business function and/or technical domain(s). Utilizes unique knowledge and experience to research, integrate, architect and influence innovative technology initiatives aligned to USAA’s mission, brand pillars and strategic priorities.
What you’ll do:
- Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain.
- Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain.
- Cultivates productive and trusted relationships with business and IT stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain direction.
- Assess domain applications in collaboration with business and application owners to identify strengths, weaknesses, opportunities, threats and risks. Advise business owners of proposed courses of action.
- Defines and documents architecture standards for a technology domain to ensure architectural compliance of technology solutions. Use risk assessment methodologies to draft/evaluate and approve/reject waivers to architecture standards.
- Participates in activities that support the USAA technology ecosystem such as workstream planning, solution design reviews, code reviews, test case definition, and assistance in troubleshooting of Availability Command Center incidents to resolve complex production issues related to a technology domain.
- Provides professional and technical mentorship for new architects, engineers and IT community colleagues in an open, respectful, flexible and empathetic manner. Seeks out mentoring opportunities specifically to create team redundancy and backfill ability.
- Executes architecture practices and processes by properly creating and maintaining architecture domain documentation, ensuring timely completion of deliverables and suggesting enhancements.
- Establishes external relationships with contacts on industry organizations and government boards and vendors in the marketplace related to a business function or technology domain.
- Establishes a plan to gain external eminence by pursuing professional and industry technical certifications, presenting at conferences, publishing technical papers, contributing to open source, authoring patents, etc..
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT.
- Experience in technology application development and/or infrastructure and operational implementation.
- Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective).
- Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization.
- Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders.
- Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices.
What sets you apart:
- 4+ years of experience in executing AWS Cloud implementations in larger companies.
- 3+ years of experience in implementing Cloud-naive capabilities like EKS and migrating traditional applications to containerized environments.
- 3+ years on hands-on experience in Terraform development.
- A deep understanding of container orchestration patterns and challenges.
- Experience in establishing standards around infrastructure-as-code, config-as-code and policy-as-code.
- In-depth understanding of AWS cloud platform and Public Cloud operating model.
- Proficiency in cloud automation tools, monitoring solutions and incident management is crucial.
- Experience in the financial or insurance industry is highly preferred.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $132,500 – $253,220.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.