Opportunities with Solutran, part of the Optum family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve to be healthier, happier and more productive. Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You’ll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you. Join an organization that makes healthier living easier and discover the meaning behind Caring. Connecting. Growing together.
Combine Fintech and Healthcare, two of the fastest-growing fields on the planet, with a culture of performance, collaboration, and opportunity and this is what you get – leading edge technology that is improving the lives of millions. Here, innovation is not about another gadget; it is about providing advanced, state-of-the-art payment solutions to help those we serve be healthier, happier, and more productive Solutran delivers simplified, world-class benefit solutions by putting them all on one card, one app and one website with our S3® network.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Lead process design and project implementation teams in process improvement activities
- Analyze product issues, perform root cause analysis, and develop effective solutions that meet end user and client business requirements
- Develop deep expertise in existing solutions and product architecture
- Work collaboratively with product design, development, and others to ensure understanding and to gain consensus in solution refinement and improvement
- Manages the overall resolution, communication, and preventative action process for major service incidents
- Engage with cross-functional partners to facilitate and guide teams in identifying root cause and high-value opportunities for issue mitigation and prevention
- Implement risk management practices to ensure early detection through monitoring and control mechanisms
- Drives process optimization using Lean Six Sigma tools
- Proven ability to drive results under pressure and in the face of ambiguity
- Work with minimal direction on complex, technical initiatives
- Acts as a resource, coaches, and guides others
Sure, you’ll need to diagnose process improvement opportunities and develop solutions. The difficulty is in knowing the right questions to ask. You will solve complex problems as you serve as a resource to others on your elite team. You’ll be expected to find better, more efficient ways of doing things and collaborate effectively with multiple stakeholders.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor’s degree in Business, Finance, Health Administration, or related field and/or 5+ years of relevant experience
- 2+ years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines
- Experience utilizing data to influence and drive process optimization
- Experienced with indirectly leading and coaching others
- Proven solid judgment, problem resolution, team building, decision-making, & experience working under continual deadline pressure
Preferred Qualifications:
- 2+ years of experience with MS Project, Access, Word, Excel, PowerPoint, SharePoint and Visio
- Health care industry experience
- Team lead or project lead experience
- Experience using Lean Six Sigma
California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.