Title: Program Consultant, Sr. #W4315
State Role Title: Program Administration Specialist II
Hiring Range: $69,351 – $82,000/yr.
Pay Band: 5
Agency: Department of Social Services
Location:DSS HOME OFFICE
Agency Website:www.dss.virginia.gov
Recruitment Type: General Public – G
Job Duties
At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.
We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.
In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.
The Division of Benefit Programs at the Virginia Department of Social Services is currently seeking a Program Consultant, Sr. This position is responsible for assisting in administering the Supplemental Nutrition Assistance Program (SNAP) in accordance with federal and state laws, policy, and regulations. This includes the review, regulatory, and technical support to state and local department of social services in providing oversight of the various components of program in the areas of policy, training, technology, outreach, compliance, and operations. Ensures that the program components are compliant by providing clear, concise communicationto colleagues, stakeholders, local agencies, and the public.
The primary responsibility of this position is to support SNAP policy and procedure by writing and interpreting various state and federal codes and regulations that guide the various programs and projects that align with that line of business. This includes, but is not limited to, policy and procedure development, project planning and execution, procuring resources to enhance policy and legislative actions, submitting and development of waivers and demonstration projects that support participation and program simplification, presenting programmatic content internally and externally. This position will provide direct support to Local, State, and Federal entities.
Minimum Qualifications
- Experience working in the Supplemental Nutrition Assistance program and/or other means tested program operated by a social services agency.
- Experience with the interpretation and implementation of policy and procedures, technical writing, and managing projects.
- Extensive knowledge of the state and federal laws and regulations governing the program.
- Considerable experience providing assistance with policy and technical development and monitoring agency performance in accuracy, timeliness and participation measures.
- Working knowledge of information systems used in program management to calculate benefits, with includes Virginia Case Management System (VaCMS).
- Considerable knowledge of Microsoft Word, Excel, and skilled in the use of personal computers.
- Considerable demonstrated ability to work independently and as a member of a team
- Demonstrated ability to prioritize and manage multiple tasks; effective plan, organize, and manage time.
- Ability to analyze information, draw conclusions, and develop and implement solutions.
- Ability to communicate effectively, orally and in writing (training materials, letters, or broadcast and provide policy clarification) with all levels of employees and to allocate resources needed to implement major initiatives.
- Demonstrated ability to work with and through ancillary groups to assist with programmatic policies and program changes and their implementation.
- Ability to collaborate, cooperate, and lead in a team structure to identify solutions.
Additional Considerations
- Current working knowledge of SNAP rules and regulations is strongly preferred.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.
VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth’s Teleworking policy.
Selected candidate may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.
The Virginia Department of Social Services (VDSS) is an Equal Opportunity Employer and encourages diversity within its workforce.
VDSS does not provide sponsorship.
VDSS is an official certified state agency that values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.
If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply.
Contact Information
Name: VDSS – Division of Human Resources
Phone: dssrecruitment@dss.virginia.gov
Email: dssrecruitment@dss.virginia.gov
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.