Salary: See Position Description
Location : Greeley, CO
Job Type: Regular, Full-time
Job Number: 11545-0923
Department: Communications
Opening Date: 09/28/2023
Closing Date: 10/12/2023 11:59 PM Mountain
Description
Public Safety Communications department is searching for a Learning and Development Manager to join the team!
The Learning and Development (L&D) Manager is a highly creative, analytical, and strategic professional who is passionate about life-long learning. The L&D Manager is responsible for developing, implementing, and maintaining the organization’s talent development strategy and leads a team dedicated to ensuring the organization’s employees develop and maintain the skills needed to provide the highest level of customer service and care to our citizens and responders.
$93,107.93 – $118,009.00 annually, plus benefits (see benefits tab on the job posting).
As an applicant for this position, you should be aware of Senate Bill 19-085, the Equal Pay for Equal Work Act. The act requires employers to announce the pay range for job openings. This range encompasses the nine pay steps available should you receive the position and demonstrate satisfactory performance over time.
This position is exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore ineligible for overtime pay.
Essential Duties and Responsibilities
The following job duties are established to outline the basic duties and responsibilities of the above captioned position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Program Development and Oversight (60%):
• Develop strategic and tactical goals for the division.
• Inspire trust in the training process and cascade a compelling vision for the training program.
• Formulate innovative learning strategies and oversee the authoring of original training content and materials.
• Design, develop, and deploy new hire, continuing education, and communications training officer programs.
• Review L&D processes and procedures on a continual basis and make modifications, improvements, or changes to ensure optimum efficiency and effectiveness.
• Ensure all training programs are compliant with industry standards and best practices.
Reporting and Analysis (20%):
• Conduct complex, in-depth analysis of performance data to measure the effectiveness of training initiatives.
• Collect data to assess staff response to training initiatives.
• Develop comprehensive reports to share data and analysis with stakeholders.
• Work closely with subject matter experts and cross functional teams to perform root cause analysis and address performance gaps.
Supervision (10%):
• Develop and maintain job descriptions and oversee hiring for all L&D positions.
• Ensure direct reports are properly trained to perform the work required.
• Complete all administrative tasks associated with managing direct reports.
• Assist L&D personnel with all aspects of L&D operations.
Other Duties as Assigned (10%):
• Works primarily Monday thru Friday 0800-1700, as well as a multitude of varying shifts to monitor and assess the performance of L&D personnel and initiatives.
• Maintain reliable and predictable attendance during work hours.
• Participate in meetings and committees to share information, address concerns, and implement changes.
• Participate in policy development and review.
Qualifications
REQUIRED QUALIFICATIONS:
• High School Diploma or GED, AND;
• A minimum of 5 years of experience in a public safety organization, AND;
• A minimum of 2 years of experience in a learning and development focused role, AND;
• One or more years of supervisory experience.
• Any combination of education and experience that demonstrates the ability to successfully perform the work will be considered.
• Strong knowledge of emergency dispatch operations, call handling procedures, and dispatch center directives.
• Strong knowledge of the techniques, tools, and technologies necessary to perform the learning and development function.
• Exceptional attention to detail.
• Superior organization and time management skills with the ability to manage multiple priorities and meet deadlines.
• Superior written and spoken communication skills.
• High emotional intelligence and excellent interpersonal skills with the ability to establish rapport and build strong professional relationships.
• Ability to acquire knowledge and skill without the benefit of formal instruction.
• Ability to work independently and follow through on assignments with minimal guidance.
• Candidate must possess a driver’s license by the employment start date and maintain a valid license for the duration of employment.
• Candidate must pass a background check prior to employment start date.
• Candidate must pass a substance use screening prior to employment start date.
PREFERRED QUALIFICATIONS:
• Experience managing the learning & development function.
• Professional certifications such as Certified Professional in Training Management (CPTM), Associate Professional in Training Development (APTD), or Certified Professional in Talent Development (CPTD).
• Experience as a 911 dispatcher.
Other Necessary Requirements
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to use hands and fingers to handle or feel objects, tools, controls, or equipment, reach with hands and arms, talk, and hear. The employee frequently is required to sit. The employee is occasionally required to walk, stoop, and kneel.
• Specific vision abilities required by this job include visual acuity to Colorado driver’s license requirements.
• The employee may occasionally be required to lift, carry and/or move up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Most of the time will be spent in an office setting with monitors, computers, and desks. The noise level in the work environment is usually moderate.
The following benefit information is for regular, full time employees. This summary is furnished as general information only and is not intended to be a full description of the benefits offered to Weld County Employees. Specific information on benefits available may be obtained from the Weld County Human Resource office at 970-400-4234.
Click to go to a Benefits information webpage.
Medical/Dental/Vision Plans
Weld County offers two medical plans through Aetna. Employees who enroll in one of the health plans must enroll in dental and vision. There are two vision plans and three dental plans to choose from. Dependents may also be enrolled. Questions regarding eligibility and premiums should be directed to Human Resources.
Life Insurance
Weld County offers employees a Basic Term Life Insurance policy in the amount of 3 times their annual salary. Eligible employees must regularly work at least 20 hours per week. The plan is provided at no cost to the employee. Employees also have the option to enroll in supplemental term policies for themselves and their dependents. Rates for those supplemental plans are based on age.
Long Term Disability Insurance
Weld County pays the premium for Long Term Disability Insurance for any regular employee that works at least 20 hours per week. The policy provides a monthly benefit of 60% of monthly base salary (maximum benefit of $8,000/month) after a 6 month waiting period.
Short Term Disability Insurance
Weld County offers a Short Term Disability plan through Cigna to any regular employee that works at least 20 hours per week. The premium is paid 100% by Weld County and the plan pays a monthly benefit of 60% of monthly base salary after the employee has been off work for 30 days and exhausted all of their own sick and vacation time.
Paid Leave
Weld County offers paid vacation, sick leave and holidays. Specific information regarding these benefits can be obtained from Human Resources.
Retirement
All full time regular employees at Weld County (except Health Department employees) participate in a mandatory defined benefit retirement plan. The employees contribute 9% of their base salary on a before tax basis to the fund. Weld County matches that amount starting with the employee’s first paycheck. Weld County employees also pay Social Security/Medicare (7.65%). In addition to the mandatory plan, employees have two optional deferred compensation plans to choose from. The 401K and the 457 plans are administered by Principal Financial.
Employees at the Weld County Department of Public Health and Environment do not participate in the Weld County Retirement plan. Instead they contribute 9.0% to the Colorado Public Employees’ Retirement Association (PERA) and only contribute to Medicare (1.45%). Health Department employees also have the option to contribute to a PERA 401K plan.
Section 125 and Flexible Spending Accounts
The Section 125 program allows employees to pay the premiums for the county’s medical, dental and vision plans with pre-tax dollars. Flexible Spending Accounts are also available for unreimbursed medical expenses and day care expenses.
Mental Health Counseling & Well-being Resources
As a Weld County Employee, you and your immediate family members, now have access to join IOME for FREE. IOME is proud to be partnered with Weld County to offer you free counseling and coaching support, a self care central, and discounted self care.
Voluntary Benefits
Employees at Weld County have the following Voluntary Benefit plans available to them through AFLAC. Aflac offers an Accident plan, Critical Illness plan and a Hospital Indemnity plan.
Recreation Center Discounts
As part of the Weld County Wellness Program, employees are given discounts at the Greeley Recreation Center, the Family Fun Plex, Johnstown Family YMCA and the Ft. Lupton Recreation Center. Active and Fit Memberships also available.
Tuition Assistance
Regular employees who work at least 20 hours per week and have been employed with Weld for 6 months may be eligible to receive tuition assistance for qualified college courses.
Benefits effective date is the first of the month after you have worked one full pay period.
Additional information on all of these benefits can be obtained through the Weld County Human Resources office.
Weld County Human Resources
P O Box 758
Greeley CO 80632
970-400-4234
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How many years of experience do you have in a public safety organization?
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- 1 year of experience
- 2 years of experience
- 3 years of experience
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- 5 or more years of experience
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How many years of experience do you have in a learning and development focused role?
- No experience
- 1 year of experience
- 2 years of experience
- 3 or more years of experience
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How many years of experience do you have as a supervisor?
- No experience
- 1 year of experience
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- 3 or more years of experience
Required Question