Hanwha Qcells designs, builds, and manages financially sustainable solar photovoltaic (PV) solutions. The company brings a decade of global leadership in solar PV to North America, combining best-of-world technology, processes, and partnerships to deliver utility-grade solar PV solutions customized for the US energy market.
Please note this role is in Cartersville, GA, relocation is provided. This is a fully onsite role.
The IT technician staff will provide IT devices for IT services to employees and operate and manage the OA Devices.
Responsibilities
- Supporting and trouble shooting for end user requests
- Operation and setting and trouble shooting on PC, Video conferencing, Printer and other IT devices.
- IT Asset (PC, SW) management and writing periodic reporting.
- Management and operation of the licenses for employees (MS Office, etc.).
- Establishing and supporting improvement measures for problems from IT devices.
- Support trouble shooting for smart factory solution, network and server
- Monitoring IT infrastructure for server, network and security systems.
- Maintenance of IT related facilities such as server room, MDF and IDF.
- On-site and On-call support for office and factory
- Establishing, supporting, trouble shooting on End-point security systems.
Required Qualifications
- 2-5 years of prior experience in IT support
- Strong knowledge and experience with computers, network, and hardware technology
- Ability to meet required deadlines and has high reliability
- Excellent written and verbal communication skills
- Shift work available
Preferred Qualifications
- Experience with various OS such as Windows/Linux and IT Experience about user support
$50,000 – $65,000 a year
Hanwha Q CELLS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.