The Global Talent Management and Compensation organization is looking for a Principal UX Researcher to join our team. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life harmony and advance in their careers. We build intelligent products and services that offer a consumer-grade user experience and use science to manage talent development. You will join a team of passionate designers and researchers to create products to address the sheer scale of HR at Amazon, while providing engaging, personal, and human experiences.
We’re looking for a Principal UX Researcher to wake up every day thinking about the employee experience at Amazon. You will be responsible for cultivating and crafting the vision for the next generation product suite and leading the execution of that vision. You’re a tenured UX Researcher who continues to learn new techniques and follows trends in the industry. You will be responsible for finding and synthesizing customer insights across the end-to-end employee experience. You’ll design elegant research studies across a range of personas and platforms at global scale and collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT).
To succeed in this role, you must be an innovative self-starter in research methods and a strategic big-picture thinker. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.
Key job responsibilities
– Assume ownership for the customer insights and needs of end-to-end product experiences and features.
– Contribute to the vision for the organization and influence the product strategic roadmap.
– Lead research through all phases of the product development lifecycle from discovery to launch.
– Champion user-centered design culture.
– Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.
– Model behavior that exemplifies Amazon Leadership Principles in their team and raises the design bar for the organization.
– Provide coaching, feedback, and mentorship, with an emphasis on growing junior designers.
– Create and drive adoption of research methods, co-creation, and research artifacts that help the team understand our users.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Dallas, TX, USA | Seattle, WA, USA
BASIC QUALIFICATIONS
As a Principal UX Researcher, you will be working with product and engineering stakeholders closely on day-to-day basis. You will independently own multiple studies at the same time as well as collaborate with other UX researchers and designers in the same team. You will share research work regularly with design team, peer review, stakeholder review, and leadership.
PREFERRED QUALIFICATIONS
– 7 or more years as a UX Researcher
– Experience designing and implementing mixed method research studies
– Experience creating research artifacts that drive understanding and change in an organization
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,900/year in our lowest geographic market up to $269,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.