IP Operations Specialist

The Office of Intellectual Property and Technology’s mission is to facilitate and celebrate innovation within the University of Denver (DU) community for the purpose of enhancing DU’s reputation and visibility. Whenever possible, we will contribute to the public good through social and economic impact.

Position Summary

DU is seeking an independent, self-motivated, and detail-oriented individual with experience in process development, implementation, and oversight; knowledge/contract/workflow management systems implementation and oversight; and legal administration and/or office management within a law firm or higher education administration context. The IP Operations Specialist will report directly to the Office of Intellectual Property and Technology Transfer (OIPTT) Manager and will be an integral member of OIPTT’s growing team. This position will work closely with both OIPTT and divisional team members, as well as faculty, staff, and students throughout DU.

Essential Functions

  • Overseeing knowledge management database and project management software, including maintaining records systems, managing dockets, overseeing workflows, creating SOPs, monitoring and reporting on system metrics, and identifying opportunities for efficiency improvements
  • Preliminary triage and processing of incoming service requests
  • Proofread, edit, and fact-check legal documents for accuracy and consistency, including sourcing and checking for internal consistency among multiple documents across numerous OIPTT, division, and university-wide systems
  • Design, implement, and train others (as needed) on administrative processes and systems
  • Assist with invoicing (AP and AR), royalty distributions, and budget planning
  • Preliminary drafting as well as coordination of inter- and intra-office processes related to OIPTT templates
  • Manage OIPTT’s departmental email accounts
  • Manage OIPTT’s employee/intern onboarding and offboarding processes
  • Optionally-with adequate experience evidenced-preliminarily draft agreements
  • Optionally, manage iEdison reporting
  • Optionally, lead content creation for OIPTT communications on various channels
  • Other duties, as assigned

Knowledge, Skills, and Abilities

Individuals in this position will need to possess:

  • Excellent written/verbal communication skills, strong active listening skills, and the ability to work independently
  • Comprehensive applied knowledge of law office management
  • Skill in examining operations and procedures, and in developing and implementing new strategies and solutions
  • Advanced analytical, evaluative, and objective critical thinking skills
  • Experience with knowledge and contract management systems and best practices
  • Aptitude and interest in becoming OIPTT’s expert in multiple systems necessary to provide administrative support for matter intake, processing, and compliance activities
  • Ability to gather data, compile information, and prepare ops-related reports
  • Skill in organizing resources and establishing priorities
  • Working knowledge and understanding of legal principles and processes as well as planning, development, and administration in the higher education context
  • Ability to supervise and train employees on processes, workflows, dockets, knowledge management systems, and other systems as needed
  • Motivation to provide superior customer service, and to supporting an agile, collegial, and DEIAJ-oriented team environment

Required Qualifications

  • Undergraduate degree
  • 5-7 years of experience implementing and overseeing processes and operations in either the higher education administration or the legal office context
  • 1-2 years of experience managing student (undergraduate/graduate) interns/employees
  • Demonstrable interest in higher education- and OIPTT-related operations
  • Experience managing systems, workflow, documents, and processes using Wrike, cloud-based contract or knowledge management systems, SharePoint directories, SCT Banner systems, and other systems, including managing SaaS and OaaS providers
  • Proven skill with Microsoft Office applications, including Word, Excel, Teams, OneNote, and Bookings

Preferred Qualifications

  • Tenacious drive to identify opportunities to improve records, systems, and processes, and to design and implement solutions to realize increased accuracy and efficiency
  • Proven ability to discern needs based on communications from a wide variety of constituents, and to select appropriate workflows and deliverables to meet needs
  • Deep understanding of at least one of: legal culture, entrepreneurial culture, and/or faculty research/innovation culture
  • Personality and comportment suitable for working directly with numerous types of individuals across academic, legal, social, governmental spectra

Working Environment

  • Standard office environment.
  • Unexpected interruptions occur often, and stress level is moderate to high.
  • Noise level is quiet to moderate.
  • Physical Activities

  • Ability to sit in front of a computer for an extended period of time.
  • Occasionally required to move about the office/campus with the capability of transporting objects up to 20 lbs.
  • Work Schedule

    University operating hours are Monday – Friday, 8:00 a.m. – 4:30 p.m. This position is half-time for 20 hours per week with full benefits. Remote work and telecommuting options as well as flexible hours are available.

    Application Deadline

    For best consideration, please submit your application materials by 4:00 p.m. (MST) October 20, 2023.

    Special Instructions

    Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

    Salary Grade Number:

    The salary grade for the position is 11.

    Hourly Range:

    The hourly range for the position is $34.23 – $39.34.

    The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

    Benefits:

    The University of Denver offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO pass. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver .

    Please include the following documents with your application:

  • Resume
  • Cover Letter
  • The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, ancestry, age, religion, creed, disability, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, genetic information, military enlistment, or veteran status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the University’s educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; the Americans with Disabilities Act; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; Equal Pay Act; Colorado Equal Pay for Equal Work Act; the Colorado Protecting Opportunities and Workers’ Rights (” POWR”) Act; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For more information, please see the University of Denver’s Non-Discrimination Statement .

    All offers of employment are contingent upon satisfactory completion of a criminal history background check.

    Advertised: October 13, 2023
    Applications close:

    Job Category
    Business Operations
    Job Type
    Part Time
    Salary
    USD 34.23 - 39.34 per hour
    Country
    United States
    City
    Denver
    Career Level
    unspecified
    Company
    University of Denver
    JOB SOURCE
    https://jobs.du.edu/cw/en-us/job/496877/ip-operations-specialist