Salary: $47,000.00 Annually
Location : Colquitt Co., GA
Job Type: Full Time
Job Number: 2024-59096
Division/Office: DCSS Administration
Unit: CENTRAL REGISTRY
Opening Date: 10/17/2023
Closing Date: 10/24/2023 11:59 PM Eastern
Max Number of Applicants: 100
Description
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) delivers a wide range of human services designed to promote self-sufficiency, safety and well-being for all Georgians.
What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, deferred compensation, 13 paid holidays, vacation & sick leave, dental, vision, long term care, and life insurance; in addition to telework opportunities depending upon the position.
Start your career in public service. DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child’s life.
The Division of Child Support Services (DCSS) is seeking candidates for the position of Child Support Services Agent Supervisor. This position is based at the Central Registry DCSS office located in Moultrie, Colquitt County, GA.
JOIN OUR TEAM!!!
Job Description
Pay Grade: I
Supervises, guides, and/or instructs the work assignments of subordinate staff. Supervises a unit to establish and enforce child support obligations of responsible parents. Coordinates child support activities with legal, judicial, and public organizations.
Role and responsibilities:
- Manages casework functions within the Child Support Services office or unit.
- Interprets and applies state, federal and agency laws, rules, policies and procedures and assists staff with sensitive and complex cases.
- Provides human resources management direction to assigned staff.
- Performs administrative assignments as required for the efficient operation of unit.
- Coordinates and participates in local and statewide projects, as requested.
- Performs other professional responsibilities as assigned by manager, director or leadership team.
Minimum Qualifications
- Bachelor’s degree from an accredited college or university AND Two (2) years of relevant experience.
OR
- High school diploma or GED AND Four (4) years of relevant experience, Two (2) years of which at an advanced/supervisory level.
OR
- Two (2) years of experience at the lower level Client Support Services Agent 3 (SST062) or position equivalent.
Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience:
- Bachelor’s degree or above in a related field from an approved, accredited college or university AND Three (3) years of child support/enforcement case management work experience.
- Associate’s degree in a related field from an approved, accredited college or university AND Four (4) years of child support/enforcement case management work experience of which Two (2) were at the level of DCSS Agent 2 (or comparable position) based on the State of Georgia Position Clarification Structure.
Additional Information
For more detailed information about the Georgia Department Human Services
Employment InformationCurrent State employees are subject to State Personnel Board (SPB) Rules regarding salary.
DHS is an Equal Opportunity Employer
If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DHS-HR@dhs.ga.gov.
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Applicants who are not selected will not receive notification.
This position is subject to close at any time once a satisfactory applicant pool has been identified.
In addition to a competitive salary, DHS offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account. Visit for more information.
Insurance
Health, dental, vision, legal, disability, accidental death and dismemberment, healthcare and childcare spending accounts, and life insurance plans are available.
Health Benefits: 1-800-610-1863
Flexible Benefits: 1-877-342-7339
Retirement
State employees participate in the Employee’s Retirement System. Contributions are based on a percentage of salary and service date entry
Employee Retirement System: 1-800-805-4609
Deferred Compensation
Tax shelter plans are available that enable employees to provide for greater retirement security. Fund programs are available in both 457(k) and 401(k) plans.
Peach State Reserves: 1-877-342-7339
Credit Union
Employees are eligible to become members of the and
01
Are you aware this position is in Moultrie, Georgia?
- Yes
- No
02
What is your highest level of education completed?
- Doctorate Degree
- Master’s Degree
- Bachelor’s Degree
- Associates Degree
- High School Diploma or GED
- None of the above
03
How many years of experience do you have managing caseloads to ensure that child support obligations are met?
- None
- Less than 1 Year
- 1+ Years
- 2+ Years
- 3+ Years
- More than 4 Years
04
How many years of revelant experience do you have Two (2) years of which at an advanced/supervisory level?
- None
- Less Than 1 Year
- 1-2 Years
- 3-4 Years
- More than 4 Years
05
How many years of experience do you have Interpreting and applying state, federal and agency laws, rules, policies and procedures and assists staff with sensitive and complex cases?
- None
- Less than 1 Year
- 1+ Years
- 2+ Years
- 3+ Years
- More than 4 Years
06
How many years of experience do you have at the lower level Child Support Services Agent 3?
- None
- Less than 1 Year
- 1+ Years
- 2+ Years
- 3+ Years
- More than 4 Years
Required Question