At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds and offer them an environment where they can relentlessly innovate for our customers. As a member of our IT Services organization, you will have an opportunity to make a valuable contribution to that goal.
How would you like to work on a complex, ambiguous set of IT challenges that impact our corporate Amazon employees, as we transform from a predominantly office-based customer-base to a hybrid ‘office anywhere’ approach. Our aim is to provide a world-class IT experience regardless of where the employee works from.
We are looking for a leader with super-powers in program strategy and roadmap development and prioritization and getting things done (a not-that-frequent combination!). S/he should be a self-starter that thrives in ambiguity, with the ability to influence multi-functionally, and the willingness to roll up sleeves to operate in a dynamic environment. The ideal candidate is someone with a demonstrated history of successfully owning and managing large, complex problems and engaging with cross-functional teams, and numerous stakeholders up to senior levels, directly and through influence.
The right candidate will possess a strong customer experience, analytical mastermind and have a track record for developing a vision, defining a strategy and building programs and change from the ground up.
The candidate must be able to influence across multiple company organizations, be an exceptionally strong communicator and analytic thinker and have a history of delivering results. This person will have solved complicated problems with elegant, simple solutions. He/she must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. Maturity, high judgment, negotiation skills, ability to influence, analytic talent, and leadership are essential to success in this role.
At Amazon, it is always Day 1. We are looking for team members who are passionate about learning and applying new technology every day.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
BASIC QUALIFICATIONS
– 5+ years of program or project management experience
– Experience using data and metrics to determine and drive improvements
– Experience owning program strategy, end to end delivery, and communicating results to senior leadership
– Experience working cross functionally with non-tech teams
PREFERRED QUALIFICATIONS
– 2+ years of driving process improvements experience
– Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
– Experience working in IT Support, or IT Services department
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.