Job Description
MISSION: The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.
Core Values:
• We are Determined: We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students.
• We are People-Centered: We strive to attract, develop, and retain the most committed talent, representing the diversity of Texas, each contributing to our common vision for students.
• We are Learners: We seek evidence, reflect on success and failure, and try new approaches in the pursuit of excellence for our students.
• We are Servant Leaders: Above all else, we are public servants working to improve opportunities for students and provide support to those who serve them.
The posted salary range budgeted for this position is between $7,349.25 and $9,889.42 monthly. New hires will be typically brought into the agency at a starting salary between the posted minimum and the average pay of employees in their same classification in the Office of Technology unless the average pay exceeds the midpoint for the state position’s classification salary group. Offers will be commensurate with the candidate’s experience and qualifications and will thoughtfully consider internal pay equity for agency staff who perform similar duties and have similar qualifications. The top half of the posted salary range is generally reserved for candidates who far exceed the requirements and qualifications for the role.
POSITION OVERVIEW:
The role entails serving as a Tools Administrator, responsible for infrastructure design, installation, and continuous support of third-party application software within a Windows/Linux environment. Expertise in assisting customers with middleware applications and hardware is preferred. The position supports a wide range of users, and occasional after-hours work might be necessary. It is essential to establish and adhere to best practices in user support and planned changes, collaborating with other IT support groups as required.
Flexible work location within the state of Texas may be considered for qualified candidates.
Please note that a cover letter, resume, and short answer responses are required attachments for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check.
ESSENTIAL FUNCTIONS:
• Serves as the subject matter expert for installing, supporting, maintaining, and administering complex applications.
• Acts as a technical expert addressing problems in failover, high availability, disaster recovery, and business continuity strategies.
• Develops architectural plans supportive of the business objectives of the application area. Documents architecture appropriately and consistently within the defined architectural process.
• Ensure compliance with Security & Change Control Policy
Qualifications:
MINIMUM QUALIFICATIONS:
Education: Graduation from an accredited four-year college or university
Experience: At least five [5] years of experience in computer systems, data analysis, or database development and maintenance work.
Substitutions: Each additional year of related experience above the required minimum may substitute for education on a year-for-year basis
OTHER QUALIFICATIONS:
• Demonstrated proficiency in troubleshooting connectivity issues related to firewall, load balancer, proxy, and other networking components.
• Hands-on expertise in process automation, applying best practices, and optimizing technology for efficiency and effectiveness.
• In-depth knowledge of both Windows and RHEL server environments.
• Strong Linux experience, including shell scripting for administrative tasks.
• Proficiency in Windows administration, including PowerShell scripting for tasks.
• Skilled in SQL Query Development for Oracle and MySQL databases.
• Familiarity with Container and Container Orchestration is a plus.
• Experience with monitoring tools is a plus.
• Knowledge of JBoss EAP, Apache HTTP Server, and Microsoft IIS is a plus.
• Familiarity with SAS and Power BI is a plus.
• Understanding of the workflow and process requirements of complex application systems.
• Excellent problem-solving and analytical skills, with proficiency in analytical tools.
• Strong verbal and written communication, along with negotiation skills.
• Self-motivated, capable of working independently, and proactive in taking initiative.
• Ability to multitask effectively in a fast-paced environment.
• Quick and proficient learner of new content areas and skills.
As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, sex, disability, age or veteran status, unless an applicant is entitled to the veteran’s preference.
To review the Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces to each job classification series in the State’s Position Classification Plan (provided by the State Auditor’s Office), please access the Military Crosswalk (occupational specialty code) Guide and click on the military “occupational category” that corresponds with the state classification in this job posting title.
This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.
No phone calls or emails, please. Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries. Only candidates selected for interview will be contacted.