Job Details
Job Location
Irvine Headquarters – Irvine, CA
Position Type
Full Time
Education Level
2 Year Degree
Travel Percentage
Rarely
Job Shift
1st
Job Category
Logistics
Description
About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer’s products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.
Summary
The Administrator, Vehicle Logistics position will be expected to gather, construct and monitor data for GLOVIS and its customers. The Administrator will provide support in maintaining and surpassing acceptable quality levels in vehicle processing and transportation. They will conduct studies for the overall port, rail, trucking transportation quality processes, assists in scheduling and executing planned and systematic internal audits and inspections for all rail, truck, ocean loading/unloading shipping. This role is expected to assist in comprehensive analysis of documents, processes and improvements alike.
Responsibilities
- Shadow supervisor and develop ability to operate independently carrying out orders in different locations/ramps/ports/yards
- Comprehend, create and curate Power BI reports for customer presentations to include but not limited to damage-free scores
- Study daily transportation damages and support in assigning A3 reports accordingly
- Communicate with supervisor and team members alike the damage trends for a particular customer, dealer, service center, lane, ramp, port, load line, origin and destination ramp and transportation vendors
- Monitor and report findings to include trends, inconsistencies, abnormalities and foresight from VPC & customer Daily Reports
- Identify and monitor issues resolution process and manage escalated items that need higher level attention
- Contact and build relationships with customers and vendors to improve damage-free product distribution nation-wide
- Construct templates for load line audits using standardized audit procedures identical to customer PQE audits and understand audit templates for ocean/inland ports
- Assist in planning Port/VPC, Vendor and Rail Terminal Quality Audits
- Collaborate with Claims department to identify trends, inconsistencies, abnormalities and foresight
- Contact In-Transit Repairs for any damage issues or projects
- Comprehend and reference transportation and handling manuals as well as Standards Of Work
- Other Duties As Assigned
- Miscellaneous and ad-hoc projects
- Monitor all operational reports and logs (PBI, DR, BOL, A3)
Compensation Range
$63,000- $72,000 Annually
Benefits of working at Hyundai GLOVIS America Inc.
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts (FSA)
- Basic Life and AD&D as well as Short-Term & Long-Term Disability
- Paid Vacation, Holidays, and Sick leave
- Pet Insurance
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement*
- 401(k) with Generous Matching
- Referral Bonuses*
- Auto Allowance*
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
- Discretionary Bonuses*
- Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Qualifications
Skills
- Must possess great communication, planning, organizational, time management, and problem solving skills Required
- Must possess interpersonal skills to effectively communicate with different departments along with current and future customers and vendors Required
- Self-starter and motivated Required
- Proficient with Microsoft Office (Excel, Word, Outlook, Power Point), web navigation, file management, and general PC systems Required
- Must be able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Required
Education & Experience
- Associates Degree Required
- Bachelors Degree Preferred
- Five (5) year of experience in Customer Service Required
- Experience in Logistics,Transportation, Warehouse, Auto Industry, and/or Customer Service/AssurancePreferred
- OSHA and Six Sigma Certification Preferred
Physical Requirements
- Ability to sit in front of a desk and/or in front of the computer for long periods
- Repetitive use of hand/grasping product, writing, and typing
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Typical office environment with low-level noise exposure.
- Working from heights
- Operating automobile
- Exposure to change in temperature/weather
- This position will be located in the Irvine, CA office
- Exposure to dust, noise, anddebris
- Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.