*Role can be located in Bellevue or Nashville*
Are you a visionary personality looking for an opportunity to think big and deliver results? Can you work on developing a holistic hyper local delivery strategy that will optimally flow millions of items from thousands of merchants to tens of millions of customers? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our Customer and working backwards? Do you want to be part of a newly formed and growing organization that is designing and launching new localized business models across the country? If so, the Amazon Rapid Delivery team is looking for you. The team is looking for a Sr Program Manager on the Operational Excellence team to innovate and design our dispatch strategy for a fast growing hyper local delivery program across North America.
Candidates for the Sr Program Manager role must be effective cross-functional leaders. They must be capable of diving deep into data while simultaneously thinking big, building long-term strategic designs that optimize for cost, coverage, speed, and, most importantly, Customer experience. The candidate must be able to communicate these designs and strategic visions, influencing leadership across retail, transportation operations, technology teams, and senior R2L leadership.
Needed Skills and Abilities:
– Influencer: Innovative leader with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion.
– Communicator: Ability to communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary.
– Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult challenges.
– Results driven: Ability to take stretch goals and wow the internal and external customers with exceptional outcomes and Utilize exceptional problem-solving skills to work through difficult challenges
Key job responsibilities
– Define and deliver important programs with broad cross-functional and cross-organizational business impact
– Lead the design of the solution, implementation, and delivery of a highly complicated cross-functional project in a new business area
– Bring strong, data-driven business and strategic judgment to decisions
– Invent, evolve, improve, and simplify processes and technology requirements (when appropriate).
– Develop business and process requirements, prioritize needs, and manage milestones and overall roadmap. Create buy-in for the vision both internally and with key external partners
– Approach complex business problems, aligning divergent stakeholder teams to a common plan
– Manage and lead a high performing team of junior to senior program managers
– Ensure team members get opportunities to operate at their full potential, and are trained as future leaders
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA | Nashville, TN, USA
BASIC QUALIFICATIONS
– 5+ years of program or project management experience
– Experience using data and metrics to determine and drive improvements
– Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
– 2+ years of driving process improvements experience
– Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.