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Overview
The Concessions Supervisor is responsible for overseeing various Concessions bars, stands and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Concessions Supervisor will assist the Food and Beverage Managers and the rest of the OVG leadership team with projects including training, inventory and special events.
The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.
Position DetailsPart-time seasonal position
Shifts include nights, weekends, and holidays
This role will pay an hourly wage of $15 to $17.00.
For PT roles Benefits 401(k) savings plan and 401(k) matching
Responsibilities
- Set-up of all concessions locations prior to start of event, which includes verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, checking food and beverage production meets projected event needs.
- Requisitions and stocks all food and beverage products and supplies needed for assigned locations.
- Train and coach new & current employees on standard operation procedures in the concessions area.
- Provide back-up to any open position to ensure the concession location is fully operational. Ensures that company standards pertaining to speed of service and guest satisfaction are met.
- Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately.
- Provide on-going constructive feedback to concessions staff and volunteers.
- Adhere to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Detect and act upon guest inebriation as trained, escalating to management or security when needed.
- Responsible for assisting guests with their concessions transactions via our Point of Sales system.
- Lock up and store all beverage products, food, equipment items, and performs all closing duties at the end of shift.
- Enforces all company policies and procedures.
- Assists Management team with projects including training, inventory and special events.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent
- One year related experience working in a supervisor capacity and/or as a trainer preffered.
- Experience in basic food handling, sanitation, and customer service is preferred.
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to speak clearly & read in the English language.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess a thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standars, etc. pertaining to OVG and concessions operations.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconcilliation and product inventory.
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.