Resp & Qualifications
PURPOSE:
This position is responsible for renewing/growing a pharmacy book business which includes complex accounts on both a fully insured and self-insured basis. This position drives revenue and manages current and prospective relationships to ensure success with pharmacy products. Leads pharmacy sales initiatives and strategies across all lines of business. Achieves sales and profitability objectives by effectively managing new and existing accounts.
ESSENTIAL FUNCTIONS:
- Ensures that each assigned account renews annually and aggressively pursues growth within groups by developing and implementing account specific benefit and financial strategies.
- Manages and develops a set of assigned accounts to increase productivity and sales of pharmacy products, as well as identifies potential customers and sets approach strategies.
- Develops strong and long-term client relationships as the primary point of contact for pharmacy.
- Takes ownership of team initiatives and ensures deadlines are met.
- Resolves issues and handles client complaints quickly and effectively providing resolution directly to customer/consultant.
- Receives external feedback and suggests ways to increase customer engagement.
SUPERVISORY RESPONSIBILITY:
Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.
QUALIFICATIONS:
Education Level: Bachelor’s Degree in Business, Finance or related field OR in lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 10 years sales/healthcare.
Preferred Qualifications: Pharmacy experience; experience in a similar sales position with a competitor or another Blue Cross Blue Shield plan is preferred.
Knowledge, Skills and Abilities (KSAs)
- Knowledge and understanding of CRM and other client management tools.
- Strong customer service orientation.
- Ability to recognize, analyze, and solve a variety of problems.
- Excellent communication skills both written and verbal.
Licenses/Certifications: Current health and life license for the jurisdictions of Maryland, DC, and Virginia Required.
Salary Range: $88,000 – $143,000 (salary range is based on education, experience & equity)
Travel Requirements:
Estimate Amount: 80% This position is expected to travel to see clients and prospective clients.
Salary Range Disclaimer
Salary will be based on education, location, experience, certifications, etc. In addition to your salary, CareFirst offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).
Department
Department: PBM
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship.
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