Account Manager – Remote (US)
GTreasury has a vision to create the next-generation of technology tools for the global, corporate financial office. We are an established market leader in the SaaS treasury management space, and are expanding globally through a combination of cash management, connectivity, and financial risk management. GTreasury is currently looking for an Account Manager that will be responsible for all aspects of relationship management and customer success planning, strategically partnering with GTreasury customers to gain insight into the customer’s business initiatives and needs.
The Account Manager will work with customers to identify GTreasury’s solutions and services that can have positive impacts on their organization. You will be responsible for managing the post-sales relationships within an assigned customer base in order to facilitate a positive and long-term relationship and ensure ongoing customer satisfaction. In doing so, you will focus on continued solution optimization, with the goal of expanding and improving customer usage, through the use of best practices to manage and grow a customer’s overall investment with GTreasury.
What We’re Looking For:
- Intellectual Curiosity: In this role you will always be presented with new and different ways of approaching a problem. Maintaining one’s interest in learning new things, and being excited about spreading to that knowledge, will contribute greatly to your success.
- Positivity: Meeting challenges with a positive attitude will encourage your clients to think outside of the box and to maintain their excitement about the project.
- Kind, thoughtful, and respectful with a growth mindset: It is all, always about the people and the team. We’re looking for somebody who knows that software is a team sport, who values collaboration, and who is always growing and seeking to improve their own skills.
What You Will Do:
- Manage the customer renewal cycles through contract execution
- Identify upsell/cross-sell opportunities within your base of accounts
- Build and actively manage the customer sales funnel
- Develop deep knowledge of our customer’s business requirements in order to recommend customized up-sell solutions and services that best fit each customer’s needs
- Maintain strong knowledge of GTreasury and our competitors’ products, services, sales tactics, and weaknesses in order to provide fact-based recommendations and insights to customers
- Perform ongoing investigative analysis of customers’ specific needs and organizational requirements
- Develop integrated account plans and host business reviews to ensure further alignment between GTreasury and our customers
- Conduct regular strategic reviews with the client
- Develop and be able to deliver the GTreasury value proposition
- Collaborate closely with internal teams including sales, product, solutions and client support
Specific Experience for the Role:
- 3-5 years of Sales / Account Management experience
- Software-as-a-Service experience strongly preferred; TMS, Payments and/or FinTech experience a plus
- Proven track record of exceeding sales quotas
- Knowledge and interest in, financial markets, risk, and derivative hedging products preferred
- Extensive experience building customer relationships and managing complex product evaluations
- Requires strong time management, organizational, team building, coaching, and mentoring skills
- Strong business skills, industry knowledge, and financial management and planning skills
- Requires expert negotiation and communication skills
- Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
- Strong listening, presentation, and consultative skills
- Excellent verbal and written communication skills – Ability to interface and influence at multiple organizational levels.
Education Requirements:
- Bachelor’s degree in Business preferred, or equivalent experience
What You Will Get:
- A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of “good work.”
- This is a great opportunity for someone who wants to make a big impact, work in a fast-paced and collaborative environment, and win as a team to scale a growing business.
- A culture of open collaboration and problem solving.
- An empowered role on the sales team, responsible for driving business value.
- Great benefits, culture, and the ability to work remotely.
- Our benefits include:
- Salary: The expected annual median salary for this role is $95,000. Actual compensation for an individual may vary depending on skills, performance, qualifications, experience, and location.
- Excellent medical, dental and vision insurance options
- HSA and FSA options + company HSA contributions
- 401K matching
- 100% paid parental leave
- 15 paid holidays + unlimited PTO
- 100% remote working
About GTreasury:
GTreasury believes there is opportunity in complexity. We connect treasury and finance teams with industry-leading experts, technology solutions and untapped possibility. By simplifying complexity, teams can unleash their organization’s potential to gain strategic advantages and grow. GTreasury helps organizations reach that potential by connecting treasury and digital finance operations through a world-class SaaS treasury and risk management platform and integrated ecosystem where cash, debt, investments, and exposures are seamlessly managed within the office of the CFO. GTreasury delivers intelligent insights, while connecting financial value chains and extending workflows to third-party systems, exchanges, portals, and services. Headquartered in Chicago, with locations serving EMEA (London) and APAC (Sydney and Manila), GTreasury’s global community includes more than 800 customers and 30+ industries reaching 160+ countries worldwide.
At GTreasury / Hedge Trackers, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply!