GENERAL PURPOSE:
Enhances Winona Pool image by providing quality professional customer service to guests and assisting them as needed. Must be available to work some evenings, weekend and holiday hours. Must be at least 14 years of age.
The hiring range for this position is $13.65 – $15.00 per hour, depending on qualifications and experience.
Position will remain open until closed.
ESSENTIAL JOB FUNCTIONS:
- Greets and admits guests, collects fees, and communicates effectively and professionally with guests and staff at all times concerning day to day operations and information sharing.
- Conducts self in a manner consistent with City of Loveland core values and organizational expectations.
- Prepares shift deposits and cash drawer at beginning/end of shift following established guidelines.
- Provides general facililty use instructions, enforces facility policies/rules by informing guests of existing policies.
- Notifies supervisory personnel when issues arise.
- Assists with maintenance of various records and oversees lost and found items through documentation.
- Responsible for general upkeep and security of the bath house by cleaning, maintaining and stocking supplies daily.
- Reports mechanical malfunctions to supervisory personnel.
- Assists guests with special needs to improve quality of their visit.
OTHER JOB FUNCTIONS:
May be required to cross-train in other areas for duties as assigned.
JOB QUALIFICATIONS:
Knowledge, skills and abilities:
Must possess the ability to communicate effectively & professionally with staff and guests at all times concerning day to day operations and information sharing. Must have the ability to follow written and verbal direction. Ability to complete fee transactions quickly and accurately, prepare daily cash reports using math principles. Ability to learn and operate cash register system. Ability to perform job duties during peak periods of time when customer service activity is fast paced and intense and during relaxed periods. Must be at least 14 years of age.
Education and/or experience:
Six (6) months experience in cash handling, cash register operations and customer relations in a fast paced environment preferred. Prior janitorial experience in a public facility preferred.
Licensure and/or certifications:
Current First Aid & CPR certifications preferred.
Core Competencies:
Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness
Material and equipment directly used:
Cash register, computer, credit card machine, printer, telephone, calculator, PA system, two way radio, janitorial/cleaning supplies
Working conditions and physical requirements:
Work is performed in an outdoor swim facility setting encompassing a fast paced customer service environment. Physical effort would normally consist of sitting, standing for long periods of time, walking, bending, pushing, pulling and positioning up to 50 lbs. Ability to move quickly and efficiently throughout the facility. Will be exposed to various cleaning chemicals and noxious fumes from cleaning supplies while performing duties. Must be available to work some evenings, weekend and holiday hours. Must be at least 14 years of age.
This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!
In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.
Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.
A vibrant community, surrounded by natural beauty, where you belong!
Non Benefit Eligible Benefits Package Includes:
- Retirement – 457 employee funded plan
- Medical Leave – Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.
The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
A criminal history background check will be obtained pre-employment.