Account Specialist 2

Salary : $43,463.87 – $64,852.78 Annually

Location : 1919 University Avenue (Saint Paul), MN

Job Type: Full Time

Remote Employment: Flexible/Hybrid

Job Number: 0380-23/06-001

Department: 67A01-HWAD/Administration&Overhead

Opening Date: 06/07/2023

Closing Date: 6/22/2023 11:59 PM Central

Basic Function
The current vacancy is in the Health and Wellness Service Team Administrative Division.

To audit and process bills and claims, post transactions, and balance and reconcile accounts in order to issue and receive payments and maintain appropriate accounting and bookkeeping records relating to county-wide or departmental accounting activities; to assist in assembling and analyzing data and budget information; to process personnel and payroll transactions; and to perform related duties as assigned. (This is the journey-level in this class series. It differs from Account Specialist 1 in that previous account specialist experience enables employees to perform complex tasks and requires more independent actions.)

Flexible Workplace
This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace policy.

If an internal candidate is selected, salary will be set in accordance with the personnel rules, i.e. promotion, transfer, or voluntary reduction.

To view or print a copy of the complete Ramsey County job (class) description for this job, go to: Once at this page, you can browse the alphabetical list of job descriptions.
Examples of Work Performed

  1. Audit bills, claims and related documents by recalculating and reviewing them to ensure accuracy of transactions and conformance with relevant payment conditions.
  2. Maintain general, control and subsidiary books of account by posting and monitoring transactions, distributing charges and calculating encumbrances.
  3. Balance accounts by computing totals and comparing results to external controls in order to ensure accuracy of accounts and to identify discrepancies.
  4. Reconcile account discrepancies by identifying errors, tracing errors to their sources, obtaining correct data and entering corrections.
  5. Prepare payment documents such as accounts payable forms, purchase orders, requisitions, claims, and similar items to initiate payments.
  6. Create accounts receivable documents for billable items by calculating rates, collecting and compiling data and preparing invoices.
  7. Prepare periodic reports to document transactions and budget conditions.
  8. Assemble information to assist in making cost projections and summarizing financial and statistical activity for use in budget preparation and other reports.
  9. Research costs for planned purchases by contacting potential vendors and analyzing information in terms of best cost/benefit outcome.
  10. Prepare documents as needed for personnel and payroll transactions affecting departmental staff; assist in the coordination of insurance benefits for department employees.
  11. Maintain supplies of frequently used documents by monitoring their use and arranging for orders.
  12. Operate a computer in a Microsoft Office environment or other related equipment, scanner, copier, calculator and telephone equipment in connection with account maintenance activities.
  13. Compose correspondence such as emails, letters, reports and certifications in response to requests from the public and other county employees.
  14. Provide requested account information as appropriate.

(The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the position’s management approved work schedule is required.)

ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14.
Minimum Qualifications
Education: High school graduation or equivalent.

Experience: Three years of accounting/bookkeeping experience.

Substitution: Graduation from a recognized 2-year Accounting /Bookkeeping program may substitute for two of the three years of experience required. A Bachelor’s Degree in Accounting/Bookkeeping or a related field may substitute for the three-year experience requirement. However, a minimum of six months in the Account Specialist 1 classification or the equivalent will be required prior to being able to career develop to the Account Specialist 2 classification.

Certifications/Licensure: None.
Exam/Screening Process Information

The examination process will consist of the following section with each section weighted as indicated:

  • Training and Experience Rating = 100%

The examination for Account Specialist 2 will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions – do not mark “see resume” or “see work history” as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.

Eligible List: The names of all applicants who pass the examination/screening process and file a properly completed application shall be placed on the eligible list for employment as a Account Specialist 2. This list will be certified to the appointing authority which may use this list to fill a vacancy. Candidates will remain on the list for a month or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted, informing them that the list has been posted and their rank on the list. All applicants scoring 25 and higher will place on the eligibility list.

Veteran’s Preference: This is a classified position requiring an open, competitive selection process. Veteran’s Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran’s preference should update their veteran’s DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Some County Departments require a fingerprint based records check in addition to the standard criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer. Ramsey County provides equal access to employment, programs and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation or gender identity, public assistance or national origin.

To print a paper application for this posting click . You will need to print this posting and also answer the supplemental questions associated with this exam and submit them if you complete a paper application.

For further information regarding this posting, please contact tammy.ratte@ramseycounty..

Ramsey County provides a wide range of employee benefits to support health and well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. To view our Total Rewards Guide click or see below:

  • Medical and dental insurance.
    • Medical and dental insurance is available through HealthPartners for single or family coverage. The county covers 92.5% of single health insurance coverage, 76.8% of family health insurance coverage, and 50% of both single and family dental insurance coverage.
    • The Healthy Benefits program is available to help lower office visit copays for employees and dependents each year.
    • A health care savings plan and health flexible spending accounts are also available to maximize tax savings on health expenses.
  • Paid time off.
    • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees).
    • 11 scheduled holidays and one floating holiday.
    • Up to three weeks of 100% paid parental leave, plus additional use of sick time as noted below.
    • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours).
    • Wellness incentive allowing you to convert unused sick time to vacation or pay.
  • Retirement benefits.
    • Pension – The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments.
    • New employees become vested after five years. For the Police and Fire union, employees are vested after 10 years.
    • Deferred compensation – 457(b) account with employer match.
  • Transit and parking.
    • Metropass program for a discounted monthly bus pass for commuters, saving employees $34.50 per month.
    • Flexible spending accounts for parking/transportation expenses.
  • Employee well-being.
    • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
    • Wellness programming.
    • Flexible spending account for dependent care.
    • Flexible work policy with hybrid work options for eligible positions.
  • Career development.
    • Tuition reimbursement, up to $4,000 per year.
    • Professional development opportunities through the Learning & Development Center.
    • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program.
    • Employee resource groups – help employees build connections through common bonds with colleagues.
  • Disability leave.
    • Long-term disability – Coverage replaces 40% of your lost income after six months of disability.
    • Short-term disability – Optional short-term disability coverage provides 60% income replacement.

For general information about Ramsey County’s benefits packages, please visit our website at:

01

Each applicant must complete this supplemental questionnaire as a part of the application screening process. The supplemental questionnaire will be used as a scored evaluation of your knowledge, skills and experience. Provide complete information for each question. Do not write “see resume” as it is not an acceptable answer. The experiences you indicate in your responses will be reviewed and used to determine your eligibility to move forward in the selection process. Select “yes” if you have read and understand.

  • Yes
  • No

02

Do you have or have you ever held a professional license?

  • Yes
  • No

03

If you answered “Yes” to the previous question, please list the type of license(s) and the State or jurisdiction the license is or was held; also indicate the status of your license(s). If this does not apply to you, please write “N/A” in the space provided.

04

Have you completed or currently participating in any of the following Public Sector Partnership Programs at Ramsey County? Examples may include a program in partnership with HIRED, Project for Pride in Living (PPL), Ramsey County Workforce Solutions, or an internship (including Right Track Plus), fellowship, limited duration assignment, provisional assignment, temporary opportunity or participating in a work experience like the Young Adult Career Academy, or job shadow experience. Answer No, if none of the above.

  • Yes
  • No

05

Do you have one or more years of accounting/bookkeeping experience?

  • Yes
  • No

06

Describe how you received the accounting experience indicated in the previous question. Include the name of the employer, your job title, and specific duties related to accounts payable/ and or also accounts receivable. If you do not have experience in this area, please indicate “N/A” in the space below. Do not write “see resume” or “see application”.

07

Which best describes your experience working with claims and invoices?

  • No experience in this area.
  • Less than one year full-time experience in this area.
  • More than one year full-time experience, but less than two years full-time experience in this area.
  • More than two years full-time experience in this area.

08

Please describe how you received the experience in claims and invoices indicated in the previous question. Include the employer name, your job title, and specific duties related to claims and invoices. If no experience in this area, please indicate “N/A” in this space.

09

Do you have experience in reconciling account discrepancies, identifying errors, tracing errors to their source, obtaining correct data and entering corrections?

  • Yes
  • No

10

Describe your experience with Microsoft Excel.

  • I have no Excel experience
  • I have experience creating, modifying and printing worksheets; moving, copying and pasting data; saving, printing and editing; and using proofing tools to correct errors.
  • I have all of the skills listed above, plus experience working with basic formulas and functions; using relative and absolute cell references; and working with multiple worksheets.
  • I have all of the skills listed above, plus experience using named cells, ranges and formulas; and calculating using advanced functions to include running macros.

11

Do you have or have you ever held a professional license?

  • Yes
  • No

12

If you answered “Yes” to the previous question, please list the type of license(s) and the State or jurisdiction the license is or was held; also indicate the status of your license(s). If this does not apply to you, please write “N/A” in the space provided.

13

Select the option below that best represents your experience with medical billing and working denials.

  • I have no experience with medical billing and working denials
  • I have less than one year of experience with medical billing and working denials
  • I have one year but less than two years of experience with medical building and working denials
  • I have two years but less than three years of experience with medical building and working denials
  • I have three or more years of experience with medical building and working denials

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