Aon is Looking for an Account Specialist
We currently have a career opportunity for an Account Specialist I on the Raffles Team in our Chicago, IL office. If you like working in a lively, close knit team environment with flexibility, this is the role for you! This position will require the individual be in the office 3 days a week.
Your impact as an Account Specialist
Handles and/or performs the daily fulfillment of service requirements for select accounts or assists an Account Specialist II in the support of sophisticated or highly active accounts. This is achieved through effective communication and partnership with internal and outsourced Aon Client Services (ACS) colleagues.
This position reports to the Account Specialist Team Leader but is required to follow the direction of an Account Executive(s) and maintain effective and positive relationships with both internal and external clients.
Duties and Responsibilities
Assists Account Executive(s) on assigned accounts, handling key processes that serve clients and undertaking the client-facing and internal activities related to these processes. Identify and retrieve relevant compliance documentation necessary to process renewals, invoices, surplus lines filing and any other deliverables. Demonstrates strong interpersonal and project management skills. Uses a systematic approach to maintain regular contact with clients. Maintains rapport and open, effective communication.
- Performs account servicing functions including miscellaneous office duties in support of account servicing.
- Manages client open items lists and responds to client ad-hoc requests.
- Actively supports and monitors the renewal process.
- Where applicable, serves as the primary interface with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed effectively.
- Primary collaboratore with Aon accounting team on client invoicing and collections.
- Receives and runs routine and complex coverage inquiries and endorsement requests. Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, WC posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals.
Requirements
Must possess 1-3 years of commercial insurance or office experience a plus; will also consider recent graduate. Organizational, interpersonal, and project management skills, with an ability to multi-task and prioritize workload with attention to detail. Can successfully operate in a fast-paced output driven environment that requires staff members to react quickly and perform task that are not routine.
- Ability to communicate both verbally and written with external and internal clients on client servicing activities
- Must have strong Excel, Word and PowerPoint skills.
- Must maintain appropriate insurance brokers license or obtain within 6 months of hire.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We offer you
The salary range for this position is $42,800 – 52,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; medical, dental and vision insurance, various types of leaves of absence, paid time off, including sick days and vacation days, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits are governed by the applicable plan documents and policies.
Our Colleague Experience:
From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.
About Aon:
Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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