First Book has a mandatory Covid-19 vaccination policy (medical and religious exemptions permitted). Proof of fully vaccinated status is required before an interview.
About the position: (First Book has a hybrid work environment. This is not a 100% remote position)
The Accounting Coordinator is an essential part of the First Book team, providing critical support for the accounting department while constantly interacting with other departments and members regarding First Book’s receivables. This position may provide some support for payables but will mostly focus on all aspects of the receivables process of the organization including marketplace order release, partner payments and collection of unpaid invoices. The position demands the highest attention to detail, analytical and creative thinking, and basic understanding of accounting principles, good understanding of Excel, and excellent writing and interpersonal skills.
Essential Duties and Responsibilities:
- Sorting and processing order payments received via lockbox, credit card, or other electronic means such as ACH.
- Release paid orders through our e-commerce platform daily and in a timely manner.
- Monitor Marketplace customer account details for non-payment, delayed payments, and other irregularities.
- Research and resolve payment discrepancies.
- Request refunds for overpayment of orders, out of stock, or sales tax issues.
- Communicate with customers via mail, phone, and email in an effort to collect and settle outstanding accounts.
- Track any payment or order issues so they can be addressed or forwarded to the appropriate department for resolution.
- Provide support for validation of sales tax exemption certificates through the online tool CertCapture.
- Fill out vendor or other required forms requested by First Book Members.
- Assist with the creation of acknowledgement letters and other mail merges for corporate donations.
- Assist with the entering of payables/invoices in the accounting system.
- Assist in the preparation of annual audit.
- Other tasks assigned to support the Accounting Department (monitoring and resolution of cases via Salesforce, additional reporting etc; )
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:
- Must be detail-oriented & respectful of confidentiality.
- Must be able to pass a background check.
- Strong working knowledge of computerized accounting software, including Salesforce and Excel.
- Must be able to work in a fast-paced environment and possess excellent organizational and time management skills.
- Be self-motivated and energetic.
- Must have strong interpersonal skills and be willing and skillful in interacting with a wide variety of people. Pleasant and patient phone manner.
- Must be knowledgeable in the use and operation of standard office equipment.
- Must be dependable and punctual.
Education and/or Experience:
- 2-3 years of accounting/finance related experience required. Bachelor’s degree preferred, however an Associate degree with appropriate work experience accepted
- Excellent organizational, communication & customer services skills
- Working knowledge of proficiency in Microsoft Office applications
All full-time employees are eligible for the following benefits:
• Hybrid work environment – can work from home and office
• Dental & medical insurance
• Life and Accidental Death and Dismemberment coverage
• Vacation leave
• Sick leave
• Twelve Annual Holidays
• 401K and employer matching pension contribution
• Transportation benefits
TO APPLY:
Candidates are invited to submit a resume, and a cover letter that details your interest in the position to https://firstbook.bamboohr.com/careers. If you need assistance applying, please reach out to us at 202-499-5935.
See what First Book has been up to!:
https://www.facebook.com/FirstBook
https://www.youtube.com/user/firstbook
https://www.instagram.com/firstbookorg/
https://www.linkedin.com/company/first-book/