We encourage you to bring your talent and effort to Harvest Sherwood and contribute to our shared success, while having fun, serving our customers, and strengthening the local communities in which we operate. As the largest independent wholesale food distributor in the U.S., with 15 distribution centers from coast-to-coast, Harvest Sherwood is an essential business. We buy, sell and deliver fresh, high quality protein products and other foods to over 6,000 retail and foodservice customers.
Job Purpose
The Credit & Collections Specialist is responsible for collections of past due amounts while maintaining customer goodwill. This position also involves making credit decisions for customer orders and collecting and maintaining credit data on new and existing customers per the company’s credit policies and procedures. They will work closely with the Sales team and consult with the National Credit Manager on issues outside scope of authority.
Key Responsibilities
The Credit and Collections Specialist will be assigned duties, based on organizational needs and priorities.
- Manage all areas of accounts receivable including, but not limited to: cash applications, credit and collections and customer service
- Review aging reports to identify past due accounts, monitor account balances and credit limits
- Contact delinquent accounts via phone calls, email, letters, etc., to collect past due amounts
- Document all collection activities in the database
- Communicate any issues with the Sales team to ensure prompt payment of invoices
- Review short payment/returns with sales representatives
- Resolve any issues causing non-payment
- Review and release (if appropriate) customer orders that are held due to credit issues
- Send invoice copies, statements, etc., to customers as needed
- Review and process new credit applications, verify information is accurate
- Follow up with the Sales team on credit applications with incomplete documentation
- Run business credit reports as needed (D&B, Seafax, Experian, etc.)
- Contact trade and bank references listed on customer credit applications
- Post customer payments/receipts for cash, checks, wires, ACH, etc. as needed
- Retrieve cash payments from will call and drivers safes each day
- Receive payments from walk in customers as necessary
- Manage petty cash box
- Verify all cash received and record payment summary on excel worksheet in order to post to customer accounts
- Close day cash receipt balances and prepare deposit bag for pick up and monitor daily cash receipts
- Complete inquiries for credit information from suppliers and trade references
- Month end responsibilities include assisting in the application of checks and adjustments
- Review credit files as needed and consult with National Credit Manager on high level issues
Qualifications and Experience
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or GED
- 2 or more years of corporate credit and collections experience
- Experience with and knowledge of Microsoft Word and Excel
- Ability to prepare accurate, effective complete and easily understood reports and other forms of written communication
- Ability to be flexible, adaptable and organize prioritize multiple duties
- Effective interpersonal and oral communication skills; using approach vocabulary and grammar
- Bi-lingual in Spanish is preferred but no required
Harvest-Sherwood is committed to offering competitive benefits to our employees and their dependents, including paid vacation, health insurances, and a 401K plan!
*We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
#IND123
Other details
- Job Family Finance
- Pay Type Hourly
- Min Hiring Rate $23.00
- Max Hiring Rate $25.00
Apply Now