Overview
The role of this position is to carry-out customer facing accountabilities related to analysis of cash flow, assessment of customer payment disputes and collection of unpaid invoices. This role focuses on strategic accounts that are high in dollar and volume, and, as such, follows typical business processes requiring frequent interaction to resolve payment disputes and improve terms compliance. Baseline KPIs and SLA goals target DCSO, aging currency, accuracy and timeliness. This position is accountable for meeting all baseline and project goals assigned in the most effective and efficient manner which must be in alignment with departmental objectives that ensure positive business results and the success of PepsiCo.
Responsibilities
The A/R Accounting Ops Coordinator is tasked with the following accountabilities:
- Deliver all baseline and project goals for DCSO, aging currency, accuracy and
timeliness. - Monitor and report the status of customer accounts and results against defined
KPIs, goals and objectives. - Analyze complex issues and collaborate as necessary to determine actionable,
practical and sustainable solutions that reduce customer issues. - Create and utilize reports to support analysis of pertinent account information.
- Collaborate and negotiate with customers, field sales, and finance functions to
achieve improvements. - Maximize overall A/R business processes; automate and reduce rework when possible.
- Partner with cross-functional teams in Billing Exceptions, Cash and Credit Associates to perform accountabilities in the most efficient, effective, and accurate manner.
- Analyze and document detailed customer profiles to include information such as
payment habits, proof of delivery, and receiving procedures. - Communicate and escalate issues and procedural changes to Team Coordinators and Managers.
Qualifications
- High school diploma or equivalent required. Some college preferred.
- Knowledge of overall Accounts Receivable workflow and systems.
- Highly skilled and knowledgeable in regards to adjustments, research, collections,
account issues, and customer relationships. - Experienced in the use of Microsoft Excel and proficient in the use of other Microsoft Office applications.
- Knowledge of DB2 queries, SAP & XPTR reports to analyze data.
- Able to apply critical thinking to problem solving and analysis.
- Adept at collaboration, negotiation and teamwork skills.
- Professional and mature with a high degree of confidence while interacting with the
customer and other functions. - Analytical, highly organized and detail oriented.
Compensation:
- The expected compensation range for this position is between $45,000 – $56,000 based on a full-time schedule
- Location, confirmed job-related skills and experience will be considered in setting actual starting salary
- Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
- In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you’d like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement