JOB SUMMARY
The Account Executive – Master Wireless Partners role acts as liaison between Spectrum and our Retail Partner master wireless partner portfolio. The Account Executive position grows revenues by maximizing sales through managing the day-to-day relationship of assigned book of business to maximizes opportunities, ensure representation of the Spectrum brand while protecting the overall customer experience. The Account Executive – Master Wireless Partners role is responsible for new business development and managing the implementation and compliance of policies and procedures for new and existing business.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience
Account Management and Partnership
- Responsible for strategy execution, field sales operations, and support of assigned master wireless partners.
- Provide account management including but not limited to: audits, field visits, training, business reviews, product knowledge support, customer concerns, brand compliance and merchandising.
- Conduct regular meetings, trainings and account reviews with assigned partners while ensuring they are maximizing Spectrum sales, as well as meeting quality standards and KPIs.
- Maintain knowledge; ensure delivery and understanding of current products, services, promotions, offerings, etc. to assigned partners.
- Collaborate closely with owners from assigned partners to create/manage growth plans.
- Work with our Operations, Strategy and divisional teams to ensure alignment with department and company’s objectives.
- Coordinate and assist with special events, oversee staffing, merchandising and sales execution.
Sales and Business Development
- Forecast and allocate monthly goals to assigned partners at the start of each new fiscal month.
- Meet or exceed assigned KPI metrics including, but not limited to: sales quotas, product mix, chargeback, etc.
- Ability to assimilate provided sales metrics and form strategies to improve poor performance areas and maximize assigned partners potential.
- Provide frequent reports to channel leadership including sales impact factors, activity feedback, challenges, etc.
- Prospect new business for quality partners that will represent Spectrum professionally and drive incremental sales volume.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Sales presentation skills, problem solving capabilities, organized and demonstrated initiative
- Effective written, verbal and interpersonal communication skills
- Ability to work independently
- Comfort utilizing Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
- Travel frequently within the assigned territory
- Flexibility to work retail hours and adjust schedule as needed based on assigned partners’ needs and to maximize sales opportunities
- Reliable transportation
- Valid and active State driver’s license and safe driving record, as required
Required Education
Preferred Bachelor’s degree from a four-year college or university
Required Related Work Experience and Number of Years
Related experience/training or equivalent combination of education and experience: 5-7 years
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Bilingual Spanish Preferred
Preferred Related Work Experience and Number of Years
Preferred years of strong sales experience with a proven track record: 5+ years
WORKING CONDITIONS
40% in office and 60% in field with weekly field visits to assigned partners and applicable retail locations. Occasional division-wide travel required.
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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $47,800.00 to $94,900.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
In addition, this position has a commission earnings target starting at $34,080.00.