Accounts Receivable Lead Analyst

Business Unit Overview

Here’s what all the hype is about Premier Nutrition Company, LLC (PNC) is a clear leader in the convenient nutrition category and makes great-tasting food products under the brand names Premier Protein, Dymatize, and PowerBar, and is part of publicly-traded BellRing Brands (NYSE:BRBR). With its people-first culture, PNC empowers its people to create the best work of their lives alongside some truly astounding colleagues.

PNC treats its people like adults with respect and trust. One of our five core values is to Connect & Belong because we bring our diverse backgrounds, life experiences, and ways of thinking to each challenge grounded in our belief that everyone should have a seat at the table and be listened to deeply. Whever makes you, you – you belong here.

We strive to avoid many of the outdated processes of conventional workplaces. We don’t have performance reviews we have quarterly conversations. We don’t have management we have inspiring leaders to coach and mentor. We don’t have a casual dress code we simply don’t have a dress code; wear what you like. And we have a lot of fun.

Bringing dogs to work, company-wide give-back days, philanthropy and sustainability programs, in-office massages, walking meetings, and free daily exercise classes on-site and at the adjacent gym are just a few ways we make work feel less like work. And the results of our great culture speak for itself: we were certified as a Great Place to Work™ for the seventh year-running in 2023 and ranked in the top 12 on Fortune Magazine’s Best Workplaces in our category for the past four years.

So, what’s it like to work here? If you’re local, you’ll walk into our Emeryville office each Monday morning and find 100 of your colleagues sitting on sofas, beanbag chairs, or the floor excitedly talking through the week ahead and watching one of their colleagues tell their personal life and career journey. Picture a casual and collaborative environment of a start-up, the innovative mindset of a tech company, and the stability of a company with revenue last year of over $1.3 billion, and you’ll find us in the sweet spot where world-class culture meets robust business results.

PNC seeks individuals who will thrive in this work environment and will help us build our culture and this high-growth company for the next phase in our amazing journey. Does this sound like you? Then read on.

Responsibilities

The Accounts Receivable Lead Analyst is a member of a 5-person Accounts Receivable team within PNC’s Revenue Accounting organization. The A/R team’s overarching mission is to maximize cash flow by mitigating credit risk and converting receivables into cash systematically and quickly. The team maintains a strong DSO, an accurate AR aging, and minimal bad debt. This role reports to the Global Credit & Accounts Receivable Manager.

The A/R Lead Analyst is the team lead, serving as a coach and mentor to junior colleagues. He/She will oversee the day-to-day AR responsibilities undertaken by the team, providing account guidance with Collections by leveraging their deep understanding of the order-to-cash cycle along with customer accounts and behavior. He/She is also a driver of efficiency and effectiveness of our O2C operations. The A/R Lead Analyst is a strategic communicator to support the team in partnering cross-functionally with Sales, Brokers, Operations, and IT to resolve barriers that trigger delinquency or generate order-to-cash claims. The A/R Lead Analyst will be an additional resource to the A/R team with their credit expertise alongside the Global Credit & A/R Manager.

The position will be based out of our 60,000 sq. foot, modern Emeryville, California office. WE ARE A CULTURE OF PERSONAL CONNECTON, WHICH IS WHY WE’VE CHOSEN A PERMANENT HYBRID WORK ENVIRONMENT WITH NORMS THAT EQUATE TO 2-3 DAYS MID-WEEK IN THE OFFICE FOR EMPLOYEES BASED IN NORTHERN CALIFORNIA. The expected pay scale this role is $98k-$108k, which may vary based on relevant experience, qualifications, geographic area (if applicable), and internal equity for the role.

RESPONSIBILITIES:

1. As the AR Team Lead, the A/R Lead Analyst functions to guide daily credit & collections priorities. He/She is a resource for the team in the capacity as a coach and business partner for the A/R credit and collections team members. The A/R Team Lead will serve as a second, supporting point of escalation contact for any credit and collections issues, working in conjunction with A/R team members. They will also trains team members on system and process enhancements. (20% of time)

1. Administrates full credit cycle for domestic & international accounts, including new customer onboarding and continuous monitoring of existing customers via risk analysis/scoring, credit line management, and daily approval of high-risk orders. Makes credit decisions and recommendations based on a composite analysis of customer financial statements, credit agency ratings, industry news, internal customer performance and forecasts, and PNC’s revenue growth objectives. (20% of time)

1. Manages collections, from billing to cash-receipt, for a wide-ranging portfolio of domestic & international retailers and distributors. Fosters effective customer relationships that strike a balance between solution-oriented customer service and application of PNC’s policies, terms, & conditions. Draws on O2C and customer expertise to resolve barriers that trigger delinquency. Meets or exceeds portfolio metrics and DSO targets. (15% of time)

1. Right-hand partner to Sales organization for in-depth knowledge and guidance on credit risks and opportunities that inform customer sales forecasts and shipping decisions. Disseminates key A/R information regularly, contributes insights, and detects critical issues that require escalation to drive resolution. Cross-functional liaison with Brokers, Operations, and IT. (10% of time)

1. Go-to resource across the organization for A/R knowledge and insights, including analytics, reporting, systems, and process improvement. Key point of contact for handling complex issues/projects. (15% of time)

1. Leads the month-end close & audit cycles which are fast-paced and deadline-driven. Performs analyses, journal entries, reconciliations, and SOX controls related to bad debt, cash discount reserve, reclasses, pricing accuracy, and the A/R aging. Responsible for documentation, communication, and presentation of results to AR Manager and Director, Revenue Accounting for approval. Assists with interim and annual audits. (10% of time)

1. Review, analyze, and evaluate processes and systems to identify opportunities of improvement and efficiency gains. (5% of time)

1. Administrator for HighRadius automated credit & collections system. (5% of time)

1. Primary backup for Global Credit & AR Manager and cash application function. (As needed)

To succeed in this role, the Lead Analyst must thrive in a fast-paced and high-volume environment while building “what’s next” in a rapidly growing organization. Prioritization, problem-solving, and sharp analytical capabilities are key to delivering results. Assisting the implementation of credit, collections, and accounts receivable policies and procedures requires the embodiment of a strategic mindset. Because this role is highly cross-functional, excellent communication, presentation, and collaboration skills are requisite. As a senior-level team member, the Lead Analyst models excellent performance and mentors peers. Finally, he or she must operate with utmost integrity and cultivate PNC’s Good Energy.

Key PNC Capabilities: Builder, Strategic, Adaptable, Results-oriented

Qualifications

QUALIFICATIONS:

• BS in Accounting/Finance preferred, or equivalent work history.
• 5+ years’ experience in A/R credit & collections
• Knowledge of accounting principles and financial analysis
• Experience with major ERPs
• Experience with automated receivables desired (HighRadius, Cforia, Billtrust, etc.)
• Working knowledge of EDI
• Advanced Excel skills