Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud computing technologies and become a core part of the largest cloud infrastructure on the planet? AWS is seeking a ADC Engineer to own and advance mission critical services in our Amazon Dedicated Clouds (ADC).
We are looking for ADC Engineers to work as a team that will deploy AWS Artificial Intelligence and Machine Learning services, such as Polly, SageMaker, and Rekognition, to air-gapped regions and support government customers operating in those regions. You’ll be part of a truly innovative team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You’ll be surrounded by people who are passionate about cloud computing, and believe that world class service is critical to customer success. You’ll become an expert at platform diagnosis, response, measurement, and automation. You will design and build the operational scalability that sustains the platform’s insane growth.
A successful engineer joining the team will do much more than write code and triage problems. They will work with Amazon’s largest and most demanding customers to address specific needs across a full suite of services. They will dive deeply into technical issues and work diligently to improve the customer experience. The ideal candidate will…
– Be great fun to work with. Our company credo is “Work hard. Have fun. Make history”. The right candidate will love what they do and instinctively know how to make work fun.
– Have strong Linux & Networking Fundamentals. The ideal candidate will have deep experience working with Linux, preferably in a large scale, distributed environment. You understand networking technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.
– Think Big. The ideal candidate will build and deploy solutions across thousands of devices. You will strive to improve and streamline processes to allow for work on a massive scale.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance and be willing to upgrade to a TS/SCI with a polygraph.
Key job responsibilities
In this role, you will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner.
Our ADC Engineers spend time:
– Investigating new ways to improve operations and defining new solutions to solve technically complex cloud issues for our customers
– Taking a proactive approach to maintaining service health by investigating performance outliers through metric analysis and log diving
– Increasing service knowledge by diving deep into its architecture to better understand system configuration and dependencies
– Studying and learning along some of the industry’s top experts on cloud computing
– Expanding regional coverage for some of Amazon’s Artificial Intelligence and Machine Learning services like Amazon SageMaker, Polly, and Rekognition
– Building and launching AWS services from ordering hardware to deploying software
– Participating in an on-call rotation
– Supporting the U.S. Intelligence Community and Defense agencies to implement innovative cloud computing solutions and solve unique technical problems
A day in the life
On a “typical” day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.
About the team
About Us
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:
Denver, CO, USA
BASIC QUALIFICATIONS
– Current, active US Government Security Clearance of TS/SCI with willingness to upgrade to a TS/SCI with Polygraph
– 3+ years of systems administration experience (Linux/Windows).
– Experience working with scripting languages. • Excellent communication skills and the ability to work well in a team.
– In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.
PREFERRED QUALIFICATIONS
– 3+ years experience with cloud computing technologies.
– 3+ years of networking experience.
– 3+ years of experience with support procedures and methodologies for production computing environments.
– Experience automating routine tasks.
– Experience troubleshooting.
– Experience with performance and log analysis.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $167,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.