Salary: $18.53 – $20.86 Hourly
Location : Durham, NC
Job Type: Part Time w/ benefits (29 hours or more per week)
Job Number: 23-04300
Department: Parks and Recreation
Opening Date: 05/26/2023
Closing Date: 6/2/2023 11:59 PM Eastern
Position Description
Work. Serve. Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.
Location: DPR Administrative Office, 400 Cleveland Street, Durham, NC
Hourly Rate: $18.53
Workdays/Hours: Up to 32 hours per week
Monday – Friday between 8:00 am – 5:00 pm; occasional weekends
To provide clerical and/or office support activities for city functions and staff. Incumbents assigned to this class perform routine administrative support and customer service at the Parks and Recreation Administrative Offices front desk. Selected candidate will be responsible for providing customer support including greeting and directing guests, receiving and screening calls, registering clients, booking facilities and processing payments and for general administrative support such as distributing mail, data entry filing, record-keeping, copying, document processing and compiling reports.
Duties/Responsibilities
- Answers phones, responds to routine questions and/or routes callers to appropriate staff/location.
- Greets customers; processes registration and reservation requests;
- Processes routine transactions; monitors for accuracy and completeness;
- Maintains files and records;
- Processes incoming/outgoing mail, as assigned;
- Entering and retrieving data from the City’s information systems;
- Performs other duties of a similar nature and level as assigned.
Minimum Qualifications & Experience
- High School Diploma or GED.
- One (1) year of experience in administrative support.
- A valid North Carolina Class C Driver’s License with a satisfactory driving record.
Additional Preferred Skills
- Experience with Microsoft applications (Excel, Word, etc.)
- Recreation software experience.
- Ability to read and understand written instructions, to understand simple processes and the routine operation of machines.
Benefits – Part-Time (1,000 hours or more per year)
- 401(k) retirement plan (5.0% of salary)
- State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
- 401(k) retirement plan (5.0% of salary)
- State retirement plan
- Health Insurance
01
Where did you first hear about this opportunity?
- City of Durham Website
- Walk in
- Job fair
- Employee referral
- Professional organization ***Please list the organization in “other” box below***
- Internet posting ***Please list the specific web site in the “other” box below***
- Craig’s List
- GlassDoor
- governmentjobs.com
- Monster.com
- Indeed.com
- Employment Security Commission
- Magazine/Newspaper
- Other
02
If you listed “other” above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
- Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
- High School Diploma or Equivalent (GED, HiSET, TASC)
- Associates Degree
- Bachelor’s Degree
- Master’s Degree
- PhD or Juris Doctorate
04
Indicate below your understanding that the individual hired in this position will work up to 32 hours per week as needed Monday – Friday and will work occasional weekends.
- I understand statement.
- I do not understand statement.
05
Do you have a valid, unrestricted, North Carolina driver’s license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver’s license within 60 days of hire)
- I have a valid, unrestricted NC driver’s license.
- I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver’s license within 60 days.
- I do not have a valid, unrestricted driver’s license.
06
How many years of experience do you have in administrative support?
- No related experience
- Less than 1 year of related experience
- 1 year but less than 3 years
- 3 years but less than 5 years
- 5 or more years
07
Do you have the ability to read and understand written instructions, to understand simple processes and the routine operation of machines?
- No
- Yes
08
In prior roles, I have been responsible for (check all that apply):
- accurate daily record keeping or proofreading.
- keeping up with a schedule of tasks and deadlines by managing your own time wisely.
- completing shift paperwork and other opening/closing duties.
- using computer systems to process registrations, manage records, or create work orders.
- using point of sale systems (using cash register or credit card machines) to receive payments.
- providing support to internal and external customers.
- No item above applies to me.
09
How would you rate your experience level with MS Office Excel ?
- No experience
- Beginner level
- Intermediate level
- Advanced level
- Expert level
10
Briefly give an example how you have used Excel in a working environment. If you have no experience, indicate N/A.
11
How would you rate your experience level with MS Office Word?
- No experience
- Beginner level
- Intermediate level
- Advanced level
- Expert level
12
How would you rate your experience level with recreation software products such as Active.Net, CLASS, etc.)?
- No experience
- Beginner level
- Intermediate level
- Advanced level
- Expert level
13
Briefly describe your experience working in an office environment to include your responsibilities. If you have no experience, please indicate N/A.
Required Question