Salary: $3,258.79 – $3,959.68 Biweekly
Location : San Francisco, CA
Job Type: Full-Time Temporary
Job Number: 2023-00018
Department: Legal Resources and Self Help
Opening Date: 07/12/2023
Closing Date: 7/22/2023 4:00 PM Pacific
Description
ADMINISTRATIVE ANALYST II
ACCESS (Legal Self-Help) Center
(Class Code 372C)
One-year appointment only.
The Superior Court of California, County of San Francisco, invites applications from qualified individuals interested in a one year, temporary position providing support to the ACCESS (legal self-help) Center to assist self-represented litigants involved in matters before the Community Assistance, Recovery & Empowerment (CARE) Court. Performs a variety of administrative coordination and oversight work at the ACCESS Center; performs research and analytical assignments and special studies related to self-help operations and functions, and self-help services; prepares comprehensive materials and, if needed, reports and presentations on a variety of issues; and performs other job-related duties as required. This position reports to the Director, ACCESS Center.
This selection process is being conducted in accordance with San Francisco Superior Court Personnel Rule 4. An eligibility list will not be established.
FINAL FILING DATE: 4:00 PM, July 22, 2023
COMPENSATION: $3,258.79 to $3,959.68 biweekly ($84,729 to $102,952 annually)
The Court offers a generous benefits package including a variety of health and dental insurance plans, a contributory retirement plan, a deferred compensation savings program, paid vacation, sick leave, floating holidays, and holiday pay.
Examples of Duties
POSITION OVERVIEW
This position will be assigned to the ACCESS (legal self-help) Center to work with self-represented litigants seeking information, referrals and assistance related to filing a Petition to initiate an action in CARE Court. The position will participate and assist with start-up duties specific to this new court as well as ongoing duties to support the ACCESS Center related to dissemination of self-help CARE Court information, referrals and assistance to self-represented litigants. Serves as liaison between the ACCESS Center and other Court divisions, government agencies, legal services, and community-based organizations. Develops materials and provides training to ACCESS staff on CARE Court protocols, eligibility, forms completions, and referrals, and other training related to CARE Court. Researches, analyzes and reviews impacts of changes in the law related to the CARE Court and self-help policies, processes, and procedures.
Performs administrative and analytical assignments including strategic planning, budget development, program and performance analyses, and special projects; collects information on special issues, preparing analysis of data and developing reports as assigned; organizes information for formal presentations and makes presentations as directed; performs cost analyses to plan for future expenditures; assists with a variety of special projects as assigned.
Typical Working Conditions:Work is performed in an office environment and may include a courtroom; continuous contact with the public, other staff, judicial officers, and executive management staff. Remote work, and community outreach dependent on assignment and approval of the Director.
Typical Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.
Qualifications
REQUIRED QUALIFICATIONS
Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Two years of progressively responsible professional analytical work experience, preferably in a governmental setting, performing work duties related to project management, administrative support and services, data entry and data pull for review, and program tracking.
A bachelor’s degree from an accredited college or university in business administration, public administration, or closely related field is highly desirable.
In addition, fluency in any of the following languages is preferred: Spanish, Cantonese, Mandarin, Vietnamese, Russian, Tagalog, Korean, Farsi, or Arabic.
DESIRABLE QUALIFICATIONS
Knowledge of:
- Functions, organizations, programs, and policies of the San Francisco Superior Court and an assigned unit or division.
- Research and information gathering techniques.
- Project management and coordination.
- Statistical methods and analysis.
- Serious Mental Illness and San Francisco resources.
- Lanterman Petris Short Act.
- Database creation and development in Citrix and Excel.
- Software applications related to administrative work.
Ability to:
- Plan, organize and coordinate various administrative functions of the ACCESS Center.
- Perform wide scope of analytical and administrative assignments.
- Organize and present ideas and recommendations both orally and in writing.
- Oversee, coordinate, and execute projects to their conclusion.
- Organize statistical information in a clear, concise manner.
- Interpret State, Federal and local laws, codes, and regulations regarding the area of assignment.
- Gather, maintain, and analyze a variety of information regarding division or unit operations and functions.
- Prepare comprehensive, clear reports.
- Operate a computer and use appropriate software in the performance of administrative and analytical work.
- Effectively represent the San Francisco Superior Court and the ACCESS Center, with the public, other Court staff, and other government agencies.
- Establish and maintain cooperative work relationships.
- Remain calm and professional in an environment that can be busy and/or chaotic.
- Use Excel, PowerPoint, and Microsoft ACCESS platform to create reports and charts.
- Understand technology solutions such as chatbots and other digital content.
Supplemental Information
HOW TO APPLY
Interested individuals must apply online and include a valid email address where the applicant can receive future correspondence regarding this position. Interested applicants must submit ALL the following items:
- Superior Court of California, County of San Francisco, online employment application (fully completed).
- Resume.
- Statement of qualifications, limited to one page, only explaining why the applicant is interested in the position and qualified to perform the duties described herein. This one-page statement should succinctly describe the relative education and experience that is applicable to this position.
The preparation of the application, including the resume and statement of qualifications, is very important to the selection process. It is recommended that applicants review the information in this announcement and on the application very carefully. Once the application has been submitted, it cannot be corrected, changed, or resubmitted. All applications must be submitted online by the final filing date and time indicated in this job announcement.
Applicants will be required to respond to the three items listed below when completing the online application. Responses to each item will be limited to 4,000 characters, approximately the equivalent of what would fit on one 8 ½ x 11 page-even though the system allows space for a longer response. Applicants are encouraged to draft responses to the three items within the character limit prior to beginning the online application process.
- Describe your background and experience in working with self-represented litigants and/or with a self-help center.
- Explain your interest in CARE Court.
- List traditional and innovative approaches for outreach and dissemination of information related to CARE Court.
SELECTION PROCESS
Initial Screening:
Complete application packages received by the final filing date and time will be evaluated to determine if applicants meet the minimum qualifications. The Court will further evaluate these documents and may interview only those applicants it deems may best meet the needs of the Court. Not all applicants will receive an interview.
Oral Interview:
If necessary, selected applicants may be interviewed to determine their relative knowledge, abilities, and skill levels in job related areas. If interviews are scheduled, it is anticipated that they will be held July 2023.
Qualified applicants with disabilities requiring reasonable accommodation to participate in the selection process should complete the relevant section on the employment application.
OTHER APPOINTMENT INFORMATION
The Administrative Analyst II (ACCESS Center) is a temporary position for one year only.
Employment is subject to security clearance. Any false statement or omission of material fact may cause forfeiture of employment. Information presented on employment applications, resumes, and attachments and during the selection process is subject to verification. Employees are prohibited from engaging in activities which conflict with the interests of the Superior Court of California, County of San Francisco.
Immigration laws require that all employees hired after November 6, 1986, must provide proof of work eligibility. At the time of appointment to a position, all applicants must possess a valid Social Security number and will be required to present original documents which verify citizenship or legal alien status as well as identity (such as a social security card and driver’s license, or a green card and a driver’s license, or a valid U.S. passport).
THE SUPERIOR COURT OF CALIFORNIA, COUNTY OF SAN FRANCISCO, IS AN EQUAL OPPORTUNITY EMPLOYER. APPLICANTS SHALL NOT BE FAVORED OR DISCRIMINATED AGAINST BECAUSE OF RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, ANCESTRY, CITIZENSHIP, AGE, MARITAL STATUS, PHYSICAL DISABILITY, MENTAL DISABILITY, MEDICAL CONDITION, SEXUAL ORIENTATION, GENETIC INFORMATION, UNION ACTIVITY, POLITICAL AFFILIATION, OR OTHER NON-MERIT FACTOR.
For questions on the above information, contact the Human Resources Office of the Superior Court of California, County of San Francisco, (415) 551-0381.
01
Describe your background and experience in working with self-represented litigants and/or with a self-help center.
02
Explain your interest in CARE Court.
03
List traditional and innovative approaches for outreach and dissemination of information related to CARE Court.
04
As instructed, I have attached my resume.
- Yes
- No
05
As instructed, I have attached my statement of qualifications. (Limited to one page, only explaining why I am interested in the position and qualified to perform the job duties.)
- Yes
- No
Required Question