Salary: $17.50 – $19.50 Hourly
Location : Greenbelt, MD
Job Type: Seasonal
Job Number: AA/SPD
Department: PGC Parks and Recreation
Division: Special Program Division
Opening Date: 09/13/2023
Closing Date: 10/13/2023 11:59 PM Eastern
Description
The Prince George’s Parks and Recreation Department, Special Programs Division is seeking a year-round front desk operations administrative assistant to work 30 hours per week. Successful candidate must be self-motivated, possess strong written and verbal communication skills, be able to balance multiple requests and deadlines concurrently and be able to keep pace with a varied work program. The candidate must be highly organized, be able to work cooperatively with staff, management and patrons and communicate in an open and honest manner. Candidate must have experience with MS Office applications (Outlook, Teams, Word and Excel).
This is a part-time Seasonal position and the selected candidate will be able to work 30 hours per week, up to 37.5 if needed for unforeseen coverage needs.
Examples of Important Duties
- Provide a wide variety of support to Divisional Staff;
- Create, review, and submit computer documents and paperwork for approval and processing;
- Must consistently display a positive attitude and remain knowledgeable of all facility activities and procedures; Greet customers, answer phone calls in a timely manner and transfer all calls to appropriate staff;
- Understand or have the ability to learn facility registration and point of sale software (Parks Direct);
- Relay messages and distribute mail to the appropriate staff. Assist in maintaining up to date files;
- Assist in monitoring necessary kitchen supplies and materials to obtain timely replenishment for efficient operations;
- Open and/or close the administrative office as required and completing all security procedures;
- Ability to understand and carry out verbal and/or written instructions efficiently and effectively. This will include the ability to complete daily reports. Effectively resolve any/all customer service issues in a timely manner consistent with MNCPPC policy;
- Respond to internal and external customers inquiries concerning a variety of related issues.
- Perform administrative support services for division’s Administrative Supervisor as requested;
- Other duties as assigned
Minimum Qualifications
MINIMUM QUALIFICATIONS
- High School Diploma or GED with 4 years of progressive customer service experience and cash handling experience. College experience preferred.
- Excellent computer skills including typical MS Office applications (Outlook, Word, Excel, TEAMS, etc.)
This position will pay at a rate of $17.50/hr – $19.50/hr depending on experience and qualifications
IMPORTANT WORKER CHARACTERISTICS
- Strong attention to detail and accuracy
- Excellent communication skills, both written and oral
- Self-starter
- Individual must be flexible, with an ability to work in an independent, proactive manner, as well as part of a team
Supplemental Information
- A criminal background investigation will be completed prior to hire
- Work Hours – Monday-Friday, 10am-5pm; with an hour lunch period.
- Hours are limited to 30 hours per week.
- Schedule may change occasionally based on work program needs to cover for any unforeseen absences or divisional activities.
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.
THE MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION
2023 BENEFIT SUMMARY FOR SEASONAL INTERMITTENT EMPLOYEES
The following information is a summary of benefits extended to all Seasonal employees of the Maryland-National Capital Park and Planning Commission (M-NCPPC). This is for informational purposes only and is subject to change.
Limited Benefits for Seasonal Employees
Health Insurance Plans
You are eligible for specific health insurance benefits if you worked, on average, 30 hours per week during your first 12 months of employment or from October 3rd to October 2nd each subsequent period following your first 12 months of employment. This equates to 1,560 hours over a 12-month period.
If and when you are eligible for benefits, you will receive notification directly from the Health & Benefits Office.
Eligible Employees Pay 35% of the health insurance plan premium and The Commission Pays 65%.
- Medical
- Kaiser Permanente Health Maintenance Organization (HMO) with Prescription Plan
- UnitedHealthcare Select Plan (EPO)
Other Benefits
- Credit Union
- Sick Leave Benefits
This summary is intended to highlight some of the benefits offered by the M-NCPPC. It is not an all-inclusive agreement and is subject to change. For a more detailed description of benefits, please see the appropriate benefits brochure, service agreement or manual. For more information, contact The Health and Benefits Office at benefits@mncppc.org or 301-454-1694.
01
Are you at least 21 years of age?
- Yes
- No
02
Do you have a high school diploma or GED?
- Yes
- No
03
How many years of customer service experience and cash handling experience do you have?
- 0-1 years
- 2-3 years
- 4-5 years
- 6+ years
04
Please describe your computer skill set with MS Office and at what level (beginner, intermediate, advanced).
05
How many years of administrative experience do you have working in an office environment?
- 0-1 years
- 2-3 years
- 4-5 years
- 6+ years
06
Do you have customer service experience working at a front desk with a multi-line telephone?
- Yes
- No
Required Question